Hôtel près de Château de Leeds (Maidstone)

« Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

« We stayied two nights at this hotel The room on the first nigth was 25 C The 2rd night it was 28.5 C So you could not sleep They have a good night garantie Asked at front desk They said to contact the guest relations Contacted them just to find out that first i did not book with them dirrect And that the room temp do not fall under the good night because this hotel does not have airco So what is the point of having a good night garantie »

« It was very cold in the hotel room, although I had set the temperature to be higher it was in vain. It was warmer in the corridor than in the room »

« This pub is one of our favourites! We stayed for a second time round on our way to Suffolk from Brittany. The food is superb, location and landscape stunning, accomodation clean and comfy. The staff is always smiling and friendly. What more can one possibly want? Hopefully, we'll be back! »