L'hébergement The City Royal Resort Hotel dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure et une piscine pour enfants. La piscine est accessible de 08 h 00 à 18 h 30.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s'élèvent les frais de parking à l'hébergement The City Royal Resort Hotel ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement The City Royal Resort Hotel ?

Les arrivées sont prévues à partir de 12 h 00.

L'hébergement The City Royal Resort Hotel propose-t-il un service de navette à destination de l'aéroport ?

Oui, une navette vers et depuis l'aéroport est disponible à la demande. Vous devrez vous acquitter d'un montant de 150000 UGX par personne.

Où se situe l'hébergement ?

Envie d'un séjour plaisir riche en découvertes ? Cet hôtel qui profite d'une belle situation dans le quartier des affaires se trouve à moins de 5 km des sites suivants : Parlement de la République d'Ouganda, Mosquée de Kibuli et Uganda Golf Course. Embassy of Belgium et Independence Monument sont également à 10 km de distance.

The City Royal Resort Hotel Avis, Prix & Photos 2025

8/10 Bien

Rodrigue, France

23 juil. 2013

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Bien aimé la fermeté de la literie...

Satisfait de mon séjour , et du petit déjeuner copieux agréablement servi par des hôtes respectueux et prévenants...

4/10 Médiocre

Gerrit

Voyage d’affaires

19 déc. 2019

Les points faibles : Infrastructures et conditions de l’hébergement

Average hotel in need of renewal

The hotel is average in general, but it seriously needs some maintenance and updating to a more current look. Rooms are large and has all the usual. Strange though that there are no insect screens on the windows and there is hardly any place to work in the room. The service is good and friendly. The food in the restaurant is barely edible and I would definately give this a miss.

Séjour de 6 nuits en décembre 2019

8/10 Bien

Morris, Utah, USA

20 juin 2016

Les points forts : Propreté, personnel et service, confort de la chambre

Not as good as it use to be but Im not readytostop

The Wifi sucks, the connection drops you constantly and the speed is very very slow, to the point that i stopped using it and went to my cell phone. It use to be faster, I been staying here off and on for three years. The wifi use to be good. I complained to the front desk about the wife but they did nothing. The large safe is good. The taxes here at this hotel are some of the most expensive in Kampala. more that some five star hotels. This hotel does have a breakfast, I have no idea why that isn't stated on hotels.com The swimming pool is private, unless they are having a wedding. But it does need to be kept cleaner, it shows signs of high levels of bacteria. Hotel bus boys are the best. Room service was good except slow. Menu is limited.

10/10 Excellent

Morris, Utah, USA

16 mars 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Good value for the money.

Stayed on the fourth floor, no elevator. Breakfast was buffet, limited choices. Staff was very helpful. Door lock had to be repaired and safe lock had to be opened up and sink would not drain, but they fixed all these things soon after I complained. The safe is large enough for my laptop and the swimming pool was quiet, a few children from the hood was in it and the water a little murky but overall I think this hotel is underrated. I will return..

10/10 Excellent

Michael, Uganda

23 oct. 2015

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Great place on the outskirts of Kampala.

A great location on the edge of the big city of Kamapala. There was lots of shopping at the mall across from the hotel, and the room was comfortable, quiet, and clean.

2/10 Horrible

Gurmukh

19 sept. 2015

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Never going there again!

I regret staying at this hotel. The reservation manager and the hotel manager made me sit at the reception for two hours just because they had not received a confirmation email from hotels.com about my booking. I had paid in full by my credit card online and despite of me showing them the payment confirmation I had with me, they didn't believe me. I kept requesting them to at least check me in and if in case they don't receive a confirmation, I can always get in touch with hotels.com and address the issue. But they didn't check me in until they got a confirmation from hotels.com. The staff is rude and lack empathy.

8/10 Bien

Morris, Utah, USA

25 août 2015

Les points forts : Propreté, personnel et service, confort de la chambre

Not perfect but I intend on staying here again

Was there two nights. Large room. Clean. Had shampoo, soap, no water in the fridge, no microwave, had a safe large enough for most laptops. Bed was kind size but hard, large bath tube, I had the executive suite. There is a swimming pool that is a little small and a little cloudy with bacteria but I did not get sick from it. The breakfast is ok, nothing great but it will get your through the day. No hidden expenses, no credit card required to be kept on file but they did copy my passport. Service was excellent.

6/10 Satisfaisant

Voyageur vérifié

15 juil. 2014

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Shame about the WIFI

Nice comfortable hotel hidden up a dirt track 15 minutes by Boda from the centre. Great pool. Good food. Some staff really helpful and kind. Others sleepy and uncaring. WIFI just did not work. If it did, I would probably go back.

8/10 Bien

De Wet Swart, Johannesburg South Africa

11 juil. 2014

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Great service

Will go their anytime again.

4/10 Médiocre

Voyageur vérifié

29 juin 2014

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Should be ranked as a 2 star hotel.

8/10 Bien

Voyageur vérifié

11 juin 2014

Les points forts : Propreté, personnel et service, confort de la chambre

Great Value for Money. Very kind staff

I stayed at City Royal Resort Hotel for two nights in March. It is closer to a budget hotel than a luxury chain. But if your expectations are right, you should be very pleasantly surprised. The hotel is outside of the central district, but it is right across the street from a brand new, and upscale shopping mall that also has a Nakumatt, which can be useful if you need small things. The mall also has a bar and several restaurant - of which the Indian restaurant was particularly good, even if it was set in a food court-like situation. The rooms were a bit ill constructed, as has been my typical experience in Africa. Water pressure is light and there was no shower curtain in my room. But given the rates they charge, I was generally pleased. The room was mosquito free. To top it off, I stayed with City Royal over my birthday (and very far from home and family), and the staff very unexpectedly brought me a cake and sang me happy birthday! There was no way to eat it all on my room so I brought it down to reception and it was gratefully received.

8/10 Bien

MBarton, Utah, USA

4 juin 2014

Les points faibles : Confort de la chambre

For the money its a good deal

I am a USA physician, I am a platinum member of Delta Airlines. I fly a lot and all over the world. I stay at a lot of hotels monthly. Compared to USA hotels, this hotel, like most Uganda hotels are substandard but compared to other hotels in Uganda this one is about the average. Average, meaning, the hotel needs fixing up, things dont work that should work, etc.. If you choose to stay here then know that there is no gym, there is no microwave, there is a fridge, the internet works good and is reliable, there is a complimentary small buffet breakfast, the swimming pool is ok but is open to the public, I stayed on the side opposite the pool because they do have parties by the pool that is noisy at night. The beds are hard, almost as hard at the floor. Room service is slow and the food is average. Also, this hotel is used by the locals mostly, if you are white like I am you will be one of only a few there, not many whites stay here, I also add that, although I got a lot of staring at me no one was rude to me concerning my color or race. I paid $150 per day for the best room, I thought it was worth the money. I would stay here again. I fact I have stayed here four times now. However, I don't think I will stay here anymore because I want a gym and a softer bed

2/10 Horrible

Voyageur vérifié

2 juin 2014

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

Scabies

Hard beds. Lukewarm staff. DIRTY mosquito nets and blankets. Pretty sure this place is where I picked up scabies. Beware!

6/10 Satisfaisant

Rüthemann, Hude

8 mars 2014

Les points forts : Personnel et service

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Vorhänge und Gardinen sind schlecht befestigt.

Die 9 Nächte waren zufriedenstellend. Der Service war gut. Das Frühstück ebenfalls. Der Teppich müsste mal ausgetauscht werden wegen der vielen Schmutzflecken. Der Preis steht nicht im Verhältnis zur Qualität des Zimmers.

6/10 Satisfaisant

cedric, canada

27 févr. 2014

Les points forts : Propreté et personnel et service

Good location, good food

Great location as it was close to the centre of the city yet far enought that it wasn't noisy around the place. Wish the pool was cleaner. Great Italian place within 5 minutes of the place.

8/10 Bien

MBarton, America

5 févr. 2014

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Better than I expected.

The patron review was just above a 3 so I wasn't expecting a good hotel but to my surprise it was one of the best hotels I been to in all Africa. The pool was nice, the room service was nice, the room was very large and reasonable priced. No mosquitos in the room. Two drawbacks were, they didn't have a key for my room so I had to wait while they made me one and that took a whole day, also, there is no elevator so you have to do stairs and that is no fun if you are on the top floor. I would and probably will stay here again soon. PS. the breakfast was a buffet and it was ok, not great but not bad. There was a safe in the room.

6/10 Satisfaisant

dzalcman, London

5 févr. 2014

Les points forts : Personnel et service

Les points faibles : Infrastructures et conditions de l’hébergement

Not worth the $$

Very nice staff, but this hotel is not at all worth what I paid for it, compared to other past hotel stays in Kampala. While my room was spacious and sunny, the carpets were incredibly dirty, the bathroom had no hot water, poor lighting, and a bunch of little black moths living in the shower. Would definitely not go back.

6/10 Satisfaisant

dzalcman, London

31 janv. 2014

Les points forts : Personnel et service et confort de la chambre

Incredibly nice staff, lackluster facilities.

I hate to leave a negative review because the staff were all so amazingly sweet, but this hotel really wasn't worth what I paid for it. The room was spacious and pretty, with a nice view of the pool, but the internet was practically unusable, the carpet was VERY dirty, I couldn't get hot water for more than the first 30 seconds of each shower (and the shower itself was filled with these tiny black moths, ick). I've stayed in plenty of other budget hotels in Kampala that were, in most respects, much nicer. I will say that when I arrived and needed to go out and get a new battery + sim card for my phone, one of the employees very sweetly insisted on walking with me to the relevant stores and making sure everything was fairly priced. Also conveniently located next to large mall with a good cafe (Brood) and grocery store (Nakumatt). Otherwise, though, not much to recommend.

4/10 Médiocre

Yoolsup, Dar Es Salaam

27 nov. 2013

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

totally not recommendable with this high room rate

8/10 Bien

lars brunngren, ok

4 nov. 2013

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Hotellet låg för långt från stan, annars ett bra och trevligt hotell.

6/10 Satisfaisant

Voyageur vérifié

8 oct. 2013

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Frendly service......

A fair hotel at a good price....... locally, but some may consider it expensive. Breakfast poor at best. Restaurant OK.

8/10 Bien

Reggie

20 juil. 2013

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

31 mai 2013

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

No complaints at all. Great service. Would return to that same hotel

6/10 Satisfaisant

Voyageur vérifié

13 mai 2013

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre

Good value, not the best location

Not a bad hotel although the carpets could do with a clean, Not the best area and not brilliant for the city centre. MUCH cheaper than city centre hotels though...

8/10 Bien

Voyageur vérifié

3 févr. 2013

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Без излишеств

Нормальный отель для транзита, больше одной ночи едва ли стоит останавливаться. Завтрак был готов рано утром, как мы и просили (обычная угандийская еда). Горячей воды приходится ждать минут 10, но идет без перебоев. От центра далековато, но можно без проблем доехать на такси.

The City Royal Resort Hotel

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