Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng
Beoordelingen
9,4
Uitzonderlijk
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 717 van 924 beoordelingen" "
10 - Uitstekend
717
Gastenscore: 8 - Goed. 148 van 924 beoordelingen" "
8 - Goed
148
Gastenscore: 6 - Redelijk. 35 van 924 beoordelingen" "
6 - Redelijk
35
Gastenscore: 4 - Matig. 17 van 924 beoordelingen" "
4 - Matig
17
Gastenscore: 2 - Ontzettend slecht. 7 van 924 beoordelingen" "
2 - Ontzettend slecht
7
9,6/10
Netheid
9,4/10
Personeel en service
9,4/10
Voorzieningen
9,4/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Engelina
7 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Engelina
1 nacht verbleven in maart 2024
Reactie van BeautyL op 9 apr 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.
6/10 – Redelijk
Carla
29 jul 2022
Negatief: Staat van de accommodatie en faciliteiten
Carla
1 nacht verbleven in juli 2022
10/10 – Uitstekend
VakantieXperts, Bergschenhoek
24 jun 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VakantieXperts
1 nacht verbleven in juni 2022
4/10 – Matig
marinus, helmond
Reisde met partner
20 nov 2021
Negatief: Netheid, personeel en service
Messy, inefficient reception. Old "american" style hotel. Location perfect for an expensive skeeo over at the airport.
marinus
1 nacht verbleven in november 2021
Reactie van Sonia Carreira op 22 nov 2021
Dear marinus
Thank you for the review on Expedia.com, we really appreciate the review and welcome your feedback. Please may we have the opportunity to discuss your experience at the hotel, if you could reach out to us at Concierge.IC@icairport.com that we may reach out to you to discuss. We hope that we can welcome you back in the not to distant future on your return to South Africa
Regards
Sonia Carreira
Quality Assurance Manager
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met familie en kleine kinderen
18 jul 2019
Negatief: Personeel en service
Kamers zoals geboekt niet beschikbaar. Personeel veel te laks met afhandeling van de klacht.
Geverifieerde reiziger
1 nacht verbleven in juli 2019
6/10 – Redelijk
Geverifieerde reiziger
1 feb 2019
Negatief: Netheid, staat van de accommodatie en faciliteiten
Gedateerd en voor zuid Afrikaanse begrippen duur
Voor wat ze te bieden hebben moet weer eens een upgrade hebben is allemaal gedateerd ligging is goed recht tegenover de uitgang van het vliegveld
Geverifieerde reiziger
1 nacht verbleven in januari 2019
Reactie van BeautyL op 7 feb 2019
Dear Traveller.
Thank you for your most recent post with us. We take these comments very serious as we strive to provide our guests with the very best service possible
We look forward to welcoming you back in the not too distant future to ensure that we can rectify this experience.
Kind regards,
Beauty Lebelo
Guest Relations Manager
10/10 – Uitstekend
ghil, santpoorg
1 mrt 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel bij airport geweldig
Schoon, je voelt je iemand..
Eten is heerlijk. Goede ontvangst. Parkeer gelegenheid
ghil
1 nacht verbleven in februari 2018
Reactie van Sonia Carreira op 2 mrt 2018
Dear Ghil
Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
10/10 – Uitstekend
Jet, Amsterdam
23 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch een aanrader
Al jaren ons vaste adres voor wij terugvliegen, heerlijk hotel,
Jet
1 nacht verbleven in februari 2018
Reactie van Sonia Carreira op 26 feb 2018
Dear Jet
Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
10/10 – Uitstekend
Patricia, Diemen
5 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Het Intercontinetal is een prima hotel en kan ik aan iedereen aan raden. Ontbijt kan a la carte, maar er is ook een buffet.
Het personeel is heel vriendelijk en behulpzaam en de kamer die wij hadden was heerlijk!
Patricia
1 nacht verbleven in januari 2018
Reactie van Sonia Carreira op 9 jan 2018
Dear Patricia
Thank you for taking the time to post your recent stay with us on Expedia.com. I am delighted to read that you enjoyed your stay in our elegantly appointed rooms that have full amenity offering in the rooms. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
8/10 – Goed
-
24 aug 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed hotel voor stay over op de luchthaven
Mooi en goed hotel om even op de luchthaven te overnachten tbv een aansluitende vlucht.
-
Reactie van Sonia op 26 aug 2016
Dear -
Thank you for taking the time to post your recent stay with us on Expedia. I am delighted to hear that you enjoyed the comfort of our newly refurbished rooms where we focused on comfort and quality and all of the offerings and services our property offers. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall. Thank you once again for the feedback and I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
8/10 – Goed
Geverifieerde reiziger
31 dec 2013
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte plek voor stopover Jo'burg
Geverifieerde reiziger
10/10 – Uitstekend
Raimond
21 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Raimond
1 nacht verbleven in mei 2024
Reactie van BeautyL op 22 mei 2024
Dear RaimondThank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Uitstekend
Brian
Zakenreiziger, Reisde met familie
17 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient to the airport
Brian
1 nacht verbleven in mei 2024
Reactie van BeautyL op 21 mei 2024
Dear Brian.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
8/10 – Goed
Nella
15 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nella
1 nacht verbleven in mei 2024
Reactie van BeautyL op 16 mei 2024
Dear Nella.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
8/10 – Goed
Yu
Reisde met partner
12 mei 2024
Nice and thanks
Yu
1 nacht verbleven in mei 2024
Reactie van BeautyL op 13 mei 2024
Dear Yu.Thank You for taking the time to post some valuable feedback on Expedia.com regarding your recent stay with us. Your feedback is positive and warm.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Joshua
9 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful room and staff. Very helpful.
Joshua
1 nacht verbleven in mei 2024
Reactie van Elsabe van der Merwe op 10 mei 2024
Dear Joshua Thank you for taking the time to leave a review following your recent stay with us and for rating us a spectacular 5 out of 5.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 – Uitstekend
Federico
Zakenreiziger
9 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel hotel, excellent service, on sort des arrivée de l'aéroport à pied et on y est. On ressort à pied avec un trolley et on prends l'avion suivant.
Federico
1 nacht verbleven in mei 2024
Reactie van BeautyL op 13 mei 2024
Dear Federico.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Kimberlee, Apopka
Reisde met partner
8 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was Amazing and went above and beyond We absolutely Loved it here !
Kimberlee
1 nacht verbleven in mei 2024
Reactie van BeautyL op 8 mei 2024
Dear Kimberlee.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Hitomi
5 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location of the hotel is the best. The service of taking us to the departure place was really helpful by a hotel porter. If the service didn’t give us, we could not reach the place easily.
Hitomi
1 nacht verbleven in mei 2024
Reactie van BeautyL op 6 mei 2024
Dear Hitomi.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, I want to thank you sincerely for the feedback provided and It was great to read that we left you with some wonderful memories and even exceeded your expectations.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
8/10 – Goed
Ronnie
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction around was confusing.
Otherwise great airport hotel. Staff amazing and friendly
Ronnie
1 nacht verbleven in mei 2024
Reactie van b op 27 mei 2024
Dear Ronnie.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Kerry, Marina Del Rey
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s so convenient as it is steps from JoBurg’s airport so it’s not a hotel with exceptional grounds. However food, service and friendliness of staff was wonderful.
Kerry
1 nacht verbleven in april 2024
Reactie van BeautyL op 1 mei 2024
Dear Kerry.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
John
Reisde met familie
25 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff friendliness and help
John
1 nacht verbleven in april 2024
Reactie van BeautyL op 26 apr 2024
Dear John.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future
10/10 – Uitstekend
Elizabeth
Reisde met partner
24 apr 2024
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Elizabeth
3 nachten verbleven in april 2024
Reactie van BeautyL op 24 apr 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Jessica
23 apr 2024
Jessica
1 nacht verbleven in april 2024
Reactie van BeautyL op 14 mei 2024
Dear Jessica.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Douglas
Zakenreiziger, Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
Douglas
1 nacht verbleven in april 2024
Reactie van BeautyL op 16 apr 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Patricia
Reisde met familie
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and convenient
Friendly employees and great breakfast
Patricia
1 nacht verbleven in april 2024
Reactie van BeautyL op 15 apr 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Ermilo, Laredo
Reisde met een groep
27 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service excellent !!!
Ermilo
1 nacht verbleven in maart 2024
Reactie van BeautyL op 27 mrt 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Adekemi
20 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Adekemi
2 nachten verbleven in maart 2024
Reactie van Elsabe van der Merwe op 23 mrt 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 – Uitstekend
Sabine
Reisde met familie
27 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sabine
1 nacht verbleven in februari 2024
Reactie van BeautyL op 28 feb 2024
Dear Sabine.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Yaw
24 feb 2024
Yaw
1 nacht verbleven in februari 2024
Reactie van BeautyL op 26 feb 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
19 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location.
I was only in the hotel a few hours (11pm to 4am) but it was quiet, clean, and very comfortable. The proximity to the airport make this the perfect location for a short layover.
Geverifieerde reiziger
1 nacht verbleven in februari 2024
Reactie van BeautyL op 20 feb 2024
Dear Valued Guest.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.Great to see that you had a great time. your positive feedback gives us that all important encouragement to keep striving for EXCELLENT customer service.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I look forward to welcoming you back to the hotel in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
judith, White Plains
19 feb 2024
Positief: Staat van de accommodatie en faciliteiten
Perfect location for catching a next day connecting flight. Food and staff first rate.
judith
1 nacht verbleven in februari 2024
Reactie van BeautyL op 19 feb 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Georgia
Zakenreiziger
19 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Georgia
1 nacht verbleven in februari 2024
Reactie van BeautyL op 19 feb 2024
Dear Georgia.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 10 out of 10. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future againKind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Joan, MISSISSAUGA
15 feb 2024
Positief: Voorzieningen
Clean, all staff extremely professional and friendly. The rooms are spacious
Joan
1 nacht verbleven in februari 2024
Reactie van BeautyL op 15 feb 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Douglas
13 feb 2024
Positief: Netheid
Nosizi receptionist is outstanding
Douglas
1 nacht verbleven in februari 2024
Reactie van BeautyL op 15 feb 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Iria
8 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
conectores
Todo muy bien, solamente les recomendaria poner conectores USB, o en su caso algua coneccion 120 Volt
Iria
1 nacht verbleven in februari 2024
Reactie van BeautyL op 9 feb 2024
Dear Iria.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Joseph
Reisde met familie
7 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Joseph
1 nacht verbleven in februari 2024
Reactie van BeautyL op 8 feb 2024
Dear Joseph.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
6/10 – Redelijk
Geverifieerde reiziger
5 feb 2024
Positief: Staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in februari 2024
Reactie van BeautyL op 6 feb 2024
Good Day Valued Guest.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 6/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Carol
2 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay. Surroundings outside not great
Carol
1 nacht verbleven in februari 2024
Reactie van BeautyL op 3 feb 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Lyzette
2 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful experience
Lyzette
1 nacht verbleven in januari 2024
Reactie van BeautyL op 2 feb 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Uitstekend
Don
31 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don
1 nacht verbleven in januari 2024
Reactie van BeautyL op 1 feb 2024
Dear Don.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Nicholas
25 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely.
Nicholas
1 nacht verbleven in januari 2024
Reactie van BeautyL op 29 jan 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Uitstekend
Robert
24 jan 2024
Robert
1 nacht verbleven in januari 2024
Reactie van Elsabe van der Merwe op 23 mrt 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
4/10 – Matig
Haeseung
Reisde met partner
22 jan 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Haeseung
1 nacht verbleven in januari 2024
Reactie van BeautyL op 23 jan 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.
8/10 – Goed
Nazrhana, Harare
21 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really convenient for an overnight stay super close to the airport you just walk there .
Nazrhana
1 nacht verbleven in januari 2024
Reactie van BeautyL op 22 jan 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Uitstekend
Lodewyk, Lenoir
20 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lodewyk
1 nacht verbleven in januari 2024
Reactie van BeautyL op 22 jan 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager
6/10 – Redelijk
Melia, Willow Springs
19 jan 2024
Melia
2 nachten verbleven in januari 2024
Reactie van BeautyL op 12 feb 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
4/10 – Matig
SWISS HOUSE
16 jan 2024
SWISS HOUSE
1 nacht verbleven in januari 2024
Reactie van BeautyL op 18 jan 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
8/10 – Goed
Geverifieerde reiziger
15 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient to the airport for a stopover between flights.
Geverifieerde reiziger
1 nacht verbleven in januari 2024
Reactie van BeautyL op 16 jan 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Uitstekend
Dr. Martina
11 jan 2024
Dr. Martina
1 nacht verbleven in december 2023
Reactie van BeautyL op 1 feb 2024
Dear Dr Martina.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.