Voorkant van accommodatie

Beoordelingen van Mount Robson Inn

2.5 out of 5
Mount Robson Inn
902 Connaught Drive, Jasper, AB

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 790 van 1393 beoordelingen" "
Gastenscore: 8 - Goed. 429 van 1393 beoordelingen" "
Gastenscore: 6 - Redelijk. 102 van 1393 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1393 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1393 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wout

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was een aangenaam verblijf. We werden goed geholpen door de receptie.
7 nachten verbleven in februari 2024
Reactie van Front desk op 23 feb 2024
Dear Wout,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were very satisfied with your accommodations and that your overall experience was excellent. Your kind words mean a lot to us, and they serve as motivation for our team to continue providing top-notch service.We look forward to welcoming you back in the future. If you ever have any questions or need assistance with your next reservation, please don't hesitate to reach out. We're here to make your stay even more enjoyable.

10/10 – Uitstekend

Henk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitgebreid ontbijt nette kamers
1 nacht verbleven in november 2023
Reactie van Best Regards, Front desk op 6 dec 2023
Dear Henk,Thank you for taking the time to leave us a review. We appreciate your feedback. We hope you had a great time in Jasper and that we might have the pleasure to host your stay again.

8/10 – Goed

Lise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We hadden een vernieuwde kamer dus prima in orde.
2 nachten verbleven in september 2023
Reactie van Front desk op 26 sep 2023
Dear Lise,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper.

8/10 – Goed

Pieter

1 nacht verbleven in augustus 2023
Reactie van Front desk op 11 aug 2023
Dear Pieter,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Coleen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Big well renovated room. Great breakfast and friendly staff
1 nacht verbleven in april 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for your feedback! We're delighted to hear you enjoyed our spacious, well-renovated room, great breakfast, and friendly staff. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 – Uitstekend

michael

Reisde met familie
Nice location close to town rooms nice bed very comfy
2 nachten verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for your feedback! We're glad you enjoyed our convenient location, nice rooms, and very comfy beds. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great. Staff is very friendly and room was super clean.
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for your feedback! We're glad you enjoyed our great location, friendly staff, and super clean room. If you need anything else, please let us know. We look forward to welcoming you back!

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room itself was perfect for our stopover but very loud and difficult to sleep.
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for your feedback. We're glad to hear the room was perfect for your stopover, but we apologize for the noise that made it difficult to sleep. We'll look into ways to improve sound insulation to ensure a more restful stay for our guests. If there's anything else we can assist you with, please let us know.

10/10 – Uitstekend

Samir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you so much for your 5 out of 5 rating! We're thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and spacious room.
3 nachten verbleven in mei 2024
Reactie van Abhi op 19 mei 2024
Thank you for choosing to stay with us and it was an absolute pleasure having you as our guest.It's guests like you who make what we do so rewarding. Your appreciation for our efforts means the world to us, and we're thrilled to have met your expectations.

10/10 – Uitstekend

Marianne

1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for giving us a perfect 5 out of 5 rating! We're delighted that you had such a positive experience. Your feedback means a lot to our team. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

10/10 – Uitstekend

Olivia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and walkable to the town. Quiet, friendly staff.
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for your feedback! We're glad you found our place clean, walkable to town, quiet, and staffed by friendly people. If you need anything else, please let us know. We look forward to welcoming you back!

8/10 – Goed

Bo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean room and bathroom. Not fancy, but a great option for families.
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 16 mei 2024
It's great to hear that you found our rooms and bathrooms nice and clean! While we may not offer fancy accommodations, we strive to provide a comfortable and welcoming environment, especially for families. Your feedback is appreciated, and we're glad to be considered a great option for families. If there's anything else we can do to enhance your stay or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Gabrielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the views from our room. Staff were friendly and breakfast was delicious!
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
We're thrilled to hear that you enjoyed the views from your room and that our staff made your stay pleasant. It's also wonderful to know that you found our breakfast delicious! Your kind words mean a lot to us, and we truly appreciate your positive feedback. We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do for you, please don't hesitate to let us know.

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Front Desk op 17 mei 2024
Dear Don,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

6/10 – Redelijk

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arroved and went to check in and the staff were.gping on about a damage deposit and in the next sentence a security deposite and they bounced back and forward with these 2 separate words for the same thing. It was confusing. The air conditioner in the room did not perform like an air conditioner should, barely a breeze from it and kept clicking all night long. The room was small but adequate for our stay. The breakfast buffet was ok but ive honestly had better from a super 8. But for the cost it could have been a bit better.
1 nacht verbleven in mei 2024
Reactie van Lionel op 15 mei 2024
Thank you for sharing your experience with us. We apologize for any confusion regarding the terminology used during check-in. Your feedback regarding the air conditioner is concerning, and we will ensure that our maintenance team addresses this issue promptly to provide a comfortable stay for our guests. We appreciate your honest assessment of our breakfast buffet and will use it to make improvements where necessary. We hope to have the opportunity to better serve you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 – Uitstekend

elaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good position and great staff
2 nachten verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
We're delighted to hear that you found our hotel's location convenient and that our staff made a positive impression on you. Providing excellent service is always our top priority, and it's wonderful to know that we succeeded in making your stay enjoyable. Thank you for your kind words! If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back in the future!

6/10 – Redelijk

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Brandon,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

Susan

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Les cloisons de la salle de bain ainsi que les railles au plancher n'étaient pas propre. Plein d'éclabousures.
1 nacht verbleven in mei 2024
Reactie van Lionel op 15 mei 2024
Thank you for bringing this to our attention. We sincerely apologize for the cleanliness issues you encountered in the bathroom. Maintaining a clean and hygienic environment is a top priority for us, and we regret that we fell short of your expectations in this regard. We will address this with our housekeeping team to ensure that such oversights are promptly rectified. Your feedback is invaluable to us, and we appreciate your honesty. Should your travels bring you back to our area, we would welcome the opportunity to provide you with a much-improved experience. If there's anything else we can do to assist you, please feel free to reach out.

10/10 – Uitstekend

Lenard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were comfortable. Hot tub was awesome. Staff was friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
We're thrilled to hear that you found our rooms comfortable and enjoyed the hot tub during your stay! Providing a relaxing and enjoyable experience for our guests is what we strive for, and it's fantastic to know that we hit the mark with you. Your kind words about our staff are greatly appreciated as well; we're here to ensure your stay is as pleasant as possible. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We'd love to welcome you back for another wonderful stay in the future!

6/10 – Redelijk

Jeannette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very small and was very noisy from neighbors.
2 nachten verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
We're sorry to hear that your experience was impacted by noise from neighboring rooms and that you found your room to be smaller than expected. Providing a peaceful and comfortable environment for our guests is important to us, and we apologize for falling short of this during your stay. We'll certainly look into ways to address noise disturbances and ensure that our guests can enjoy a restful stay with us. Your feedback is valuable, and we appreciate you bringing these issues to our attention. If there's anything else we can assist you with or if you'd like to discuss your stay further, please feel free to reach out. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Marion

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel highly recommend
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 16 mei 2024
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a wonderful experience at our hotel. Providing excellent service and a memorable stay for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. If you ever find yourself in the area again, we'd be honored to welcome you back. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.

8/10 – Goed

Juergen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is older but our room was fully renovated. Comfortable bed. Our unit was facing the main road but the road noise wasn’t bad at all
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
Thank you for sharing your experience! We're glad to hear that despite being an older property, your room had been fully renovated and that you found the bed comfortable. It's also great to know that the road noise wasn't a significant issue for you during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If there's anything else we can do for you or if you have any further comments, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future!

10/10 – Uitstekend

Sheila

Positief: Voorzieningen
My stay was lovely. The room was very nice, spacious, clean, and had everything i needed. The staff were all extremely pleasant and helpful. The continental breakfast was very good and included hot food. Shopping and restaurants were with in a fee blocks walking distance. My only complaint was the loud plumbing when rooms next to me were using the shower. This however did not go on for a long time so was not to disturbing. I would stay there again for sure.
1 nacht verbleven in mei 2024
Reactie van Front desk op 8 mei 2024
Dear Shiela,Thank you for taking the time to leave us a review. We appreciate your feedback. We hope you had a great time in Jasper and that we might have the pleasure to host your stay again.

10/10 – Uitstekend

Bobby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay , friendly, Quiet, close to town and good price
1 nacht verbleven in april 2024
Reactie van Front desk op 8 mei 2024
Dear Bobby,Thank you for taking the time to leave us a review. We appreciate your feedback. We hope you had a great time in Jasper and that we might have the pleasure to host your stay again.

6/10 – Redelijk

Sharon

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Ok fir an older property
1 nacht verbleven in mei 2024
Reactie van Front desk op 8 mei 2024
Dear Sharon,Thank you for taking the time to leave us a review. We appreciate your feedback as it allows us to continually improve our service and amenities. We hope you had a great time in Jasper.

10/10 – Uitstekend

Zhikai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Zhikai,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Mohammad and

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front desk op 17 mei 2024
Dear Mohammad,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Glen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent overall
1 nacht verbleven in mei 2024
Reactie van Front desk op 17 mei 2024
Dear Glen,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

Sophie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building is wood construction, so noisy from room above and stairs beside.
1 nacht verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 16 mei 2024
We apologize for any inconvenience caused by noise disturbances during your stay. As you mentioned, our building is constructed from wood, which can contribute to sound transmission between rooms and common areas. We understand the importance of providing a peaceful environment for our guests, and we'll certainly look into ways to address noise issues, such as enhancing soundproofing measures where possible. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Sina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Sina,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

6/10 – Redelijk

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service
Nice location.
1 nacht verbleven in mei 2024
Reactie van Front desk op 17 mei 2024
Dear Cynthia,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

Mary

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helpful staff, great breakfast. Nice location. Comfortable room.
2 nachten verbleven in mei 2024
Reactie van Lionel, Front Desk Supervisor op 16 mei 2024
It's wonderful to hear that you had such a positive experience during your stay! We're thrilled that you found our staff helpful, enjoyed our breakfast offerings, appreciated our convenient location, and found your room comfortable. Providing exceptional service and amenities is our top priority, and we're delighted that we succeeded in meeting your expectations. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. We're here to help!

6/10 – Redelijk

Kayleigh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the half marathon race in jasper
2 nachten verbleven in april 2024
Reactie van Lionel, Front Desk Supervisor op 15 mei 2024
That's fantastic! Being close to the half marathon race in Jasper must have been convenient for you. We're glad that our location suited your needs and that you had the opportunity to participate in such an exciting event. If you plan on returning for future races or any other reason, we'd love to have you stay with us again. If there's anything else we can do to enhance your experience or if you have any questions, please feel free to reach out. We're here to help!

4/10 – Matig

Dawit

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front desk op 17 mei 2024
Dear Dawit,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

CHERAG

1 nacht verbleven in april 2024
Reactie van Lionel, Front Desk Supervisor op 21 mei 2024
Thank you for giving us a perfect 5 out of 5 rating! We're thrilled you enjoyed your stay and appreciate your positive feedback. We look forward to welcoming you back soon!

10/10 – Uitstekend

Chad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for our family on the last trip to Jasper. Lots of room for our two young boys. Close to everything without being to close to everything, nice and quiet evenings!
3 nachten verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Chad,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

6/10 – Redelijk

Karen, Edmonton

Reisde met partner
Positief: Netheid, personeel en service
The room was clean and organized, front desk service was friendly and efficient. Hot tubs were nice, along with the fridge and tea. The bathroom door was just two sliding corner doors that did not fully shut, so you could see and hear your partner going to the washroom. First night we were roasting, the second we froze - accidentally turning pn the A/C. Breakfast room had a decent, iincluded self-serve breakfast. Glad we paid only $200 per night somce high season is $500 per night. Parking filled up fast and it’s a bit far from downtown. Decent value overall and hopefully the other rooms have a proper bathroom door I like room 173.
2 nachten verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Karen,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

kristian

1 nacht verbleven in april 2024
Reactie van Abhi op 17 mei 2024
I hope this message finds you well. I wanted to take a moment to extend my sincerest gratitude for choosing to stay with us. it was an absolute pleasure hosting you.Thank you for entrusting us with your comfort during your time here. It's guests like you who make what we do so rewarding. Thank you.

10/10 – Uitstekend

Madison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Madison,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

Madeleine

Reisde met partner
Positief: Netheid, personeel en service
Liked the roomy room. Limited parking
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Madeleinw,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Allison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay, very friendly staff, super clean, right at the edge of town but very walkable, breakfast was lovely as well! Got engaged during our stay so will always hold a place in our hearts as well ❤️
2 nachten verbleven in maart 2024
Reactie van Front desk op 17 mei 2024
Dear Allison.Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

ej

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms where big and the breakfast was great .
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Ej,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

MARITES

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The only thing I don’t like in the room that got assigned to us is the bathroom vanity being situated outside the bathroom
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Marites,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Brooke, Edmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Brooke,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay. Beds and pillows were comfortable. Jacuzi in King sweet was HUGE with very cool ambient lighting. Plenty of towels and robes. Staff was very friendly and gave us cookies upon arrival. Breakfast was great with lots of variety. Quick walk to all the stores and resturants. Would stay here again and again.
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Rebecca,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

6/10 – Redelijk

Paulette

Negatief: Staat van de accommodatie en faciliteiten
room very small, felt cramped
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Paulette,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

10/10 – Uitstekend

Jetron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 17 mei 2024
Dear Jetron,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper. Don't hesitate to contact us if you come to Jasper again.

8/10 – Goed

Aakash

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the stay and nice place if you’re coming with your friends. Good breakfast too
1 nacht verbleven in april 2024
Reactie van Front desk op 17 apr 2024
Dear Aakash,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We hope you had a wonderful time here in Jasper.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, clean room, really good breakfast, and the hot tub was a nice touch at the end of the day.
2 nachten verbleven in april 2024
Reactie van Front desk op 16 apr 2024
Dear Daniel,Thank you for taking the time to fill out our guest survey. We appreciate the feedback as it allows us the opportunity to continually improve both our service and our amenities. We were delighted to see that you gave us a perfect score. We hope you had a wonderful time here in Jasper.