Hôtel près de Japanese Garden Steps (Los Banos)

« Excellent staff, was moved to different room immediately when there was a problem with airconditioner leaking. Central location convenient to UPLB. »

« The only complaint I have, and it was my fault that I did not notice. I asked for a room for 3 adults and ot a room with 2 single beds, my fault for not questioning. The resort added a cot to remidey remedy the situation. »

« WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again. »

« Run down property, unreliable water supply, bad room smell »

« Highly recommended, staff are very friendly and helpful and the resorts was awesome. »

« Beautiful place, excellent service from all the Staffs. Good accommodation, great all round. Visit DIWATA NATURE RESORT you won't be disappointed . »

« I loved tgeir little restaurant! »

« The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. »

« Staff very helpful »

« on first day, they did not assigned me with the right accomodations, it was not the deluxe room, but they did not give me credit for the difference. the toilet was not flushing and the hotel staff did not take appropriate measures to mitigate it and we end manually filling the tank to flush the toilet . the advettisement says the hitel reataurant is ipen daily but that was not in fact true. we had to call and check if itnis opened and out of 14 dys we stayed there , we only ate there 3 times due...

« Location »

« Overall in this property is clean and well maintained. I love the swimming pool because its clean. The food is excellent. But the most special i love about this place are the security, staff were very professional, and their service is very friendly. »

« The room was dusty and the Air Con filter was dirty. I cleaned the Air Con filter myself in order to get the A/C blowing cool. When I came back at 10:30 PM in the evening the front gate of the hotel was locked. I had to pound n the gate to get the night watchman to open the gate. The first room that I was assigned did not have wifi. Even for the price it was a bad value, avoid if possible. »

« Clean room, great staff. »

« Owner and Staff are ver friendly and courteous. »