Hôtel près de Centre Commercial Jamjoom (Djeddah)

« nice location »

« The hotel is nice, but a little dated. It could use a face-lift, especially in bathrooms, and electrical outlets. However, their SPA is simply amazing. Simple, but practical, and clean. The steam bath is the biggest that I have seen in any hotel. The staff were great. I particularly want to thank Ahmed from the Grill restaurant, and Atef from the concierge desk. Both provided outstanding service, and went out of their way to make our stay comfortable, and memorable. Our thanks to both, »

« Hotel recommended. »

« Service d'accueil impeccable. Petit déjeuner sympa. Chambre spacieuse et propre. »

« Amazing hotel and service and staff are friendly »

« I do not understand how Mercure can allow this hotel to be part of their chain. I specifically chose a Mercure in order to benefit from international standards. The service at reception was terrible. The Wi-Fi hardly worked and was very spotty (we had to use the one of the room next door because the one in our room didn't work). The TV didn't work. They use an Internet TV and because the WiFi was so poor, it didn't work. The room was outdated. Eco-friendliness is an unknown concept : they had...

« a great hotel but maybe not the most convenient to move around »

« xx »

« C'était magnifique propreté genial l acceuil tres gentils et serviable staff aussi proche de corniche jeddah à 10 min à pied calme. »

« Très propre et confortable calme le restaurant est impeccable »

« Nice hotel near to my business meetings »

« Staff were very helpful and polite. I will name the staff memberd we became familiar with- Yousef, Saeed, Naif, Ahmed, Mohamed, Sharif and Jameel. There was also 1 female and 1 male staff member at the breakfast buffet every morning who made my children feel welcome and comfortable- thank you. The manager Saeed upgraded us to a bigger room as a gesture of goodwill. The hotel is very clean. The children loved staying here. The breakfast buffet was superb, every morning there was a different menu...

« After a long journey from Switzerland and many delays, I was surprised to learn that the room I had booked and paid for was occupied by another guest. The reason for this? According to them, it doesn't matter if I've paid, if I arrive after a certain time, they give the room to another customer to increase their turnover. I had warned them beforehand that I was going to be late, so what do I do? If I arrive late at night, do I sleep outside? As the receptionist told me, I do hope that the hotel...

« Hôtel bien situé ( pas très loin de l'aéroport), chambre très spacieuse et propre »