Bureau, espace de travail pour ordinateur portable, rideaux occultants

Avis sur Comfort Suites near Camp Lejeune

2.5 out of 5
Comfort Suites near Camp Lejeune
130 Workshop Ln, Jacksonville, NC

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 155 avis sur 545." "
Note des voyageurs de 8 (Bien), d’après 165 avis sur 545." "
Note des voyageurs de 6 (Satisfaisant), d’après 116 avis sur 545." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 545." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 545." "

7,2/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Maleah, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Guest,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

2/10 Horrible

Kenneth

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Would not recommend this hotel. The room was dirty and dusty with cobwebs on the lamp shade and on headboard of the bed . The hotel smelled liked pot . And the breakfast was the worst I have ever had.
Séjour de 1 nuit en mai 2024
Réponse de hotel manager le 13 mai 2024
Dear Guest,We apologize for the unsatisfactory experience you had at our hotel. It is disappointing to hear that the room was dirty and dusty, with cobwebs on the lamp shade and headboard of the bed. We also apologize for the unpleasant smell and the poor quality of the breakfast. Your feedback is important to us, and we will address these concerns with the appropriate teams to ensure improvements are made in terms of cleanliness, maintenance, and breakfast offerings. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Raymond

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was fantastic. We will stay again.
Séjour de 3 nuits en février 2024
Réponse de Hotel manager le 29 févr. 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us at the Clarion Inn. We can't wait to welcome you back for another enjoyable experience in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Rosa

Voyage en famille
After going to our room, we found out that the room was not ready and cleaned. Poor communication between staff. Inconvenience caused by clogged toilet, but this was fixed promptly.
Séjour de 2 nuits en février 2024
Réponse de Hotel manager le 23 févr. 2024
Dear Guest,We apologize for the inconvenience you experienced upon arrival and for the poor communication between our staff. We're glad to hear that the issue with the clogged toilet was promptly resolved, but we understand the frustration it caused. Your feedback is valuable, and we'll use it to improve our services. We hope to have the opportunity to provide you with a more seamless experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Cathleen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a delight!
I could not get over how friendly the entire staff was! Even though we arrived late the girl at check in was cheerful and all smiles! The room was so clean and bed was so comfortable! A housekeeper saw me gathering trash from my vehicle and ran over to take care of it for me! Breakfast was well stocked and delicious! The breakfast attendant was friendly and attentive! Happy, perky guy at checkout! Every single person greeted us with a jolly good morning/evening!
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 22 févr. 2024
Dear guest,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel. Our staff takes pride in providing excellent service, and we're delighted that they exceeded your expectations. We appreciate your kind words and hope to welcome you back soon.Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there is anything specific you would like us to improve upon, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Beverly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great stay. Front desk employees are always friendly and helpful. Will definitely stay here again
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Guest,Thank you for your positive review! We are delighted to hear that you had a great stay and found our front desk employees to be friendly and helpful. We appreciate your kind words and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Hotel manager le 12 févr. 2024
Dear Amy,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience overall during your stay with us. Your feedback is valuable to us, and we will continue striving to provide excellent service to all our guests. If there's anything specific we can do to improve and earn that extra two points for a perfect score next time, please let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Edwin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 8 févr. 2024
Dear Guest,Thank you for the positive rating, Edwin! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd love to welcome you back for another exceptional stay. Sincerely, Hotel Manager

10/10 Excellent

James

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 24 janv. 2024
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay. We are thrilled to see that you had a 5 out of 5 experience with us. Your satisfaction is our priority, and we appreciate your support. If there are any specific highlights or aspects of your stay that you would like to mention, please feel free to share. We look forward to the opportunity of hosting you again in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Lauren

Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 2 janv. 2024
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 20 déc. 2023
Dear Guest,Thank you for your kind words. We're thrilled to hear that you found our hotel to be a great place to stay. Your satisfaction is our top priority, and we appreciate your positive feedback.If there are any specific features or services that you particularly enjoyed during your stay, we'd love to hear more. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

8/10 Bien

Jason

Réponse de Hotel manager le 6 févr. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 15 déc. 2023
Dear Guest,Thank you for taking the time to leave a positive rating. We're delighted to hear that you had a great experience during your stay. If you have any specific feedback or suggestions on how we can make your future visits even more enjoyable, please feel free to share. We look forward to welcoming you back for another five-star experience.Sincerely, Hotel Manager

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
reasonably priced, convenient shopping to anything you might need, super friendly knowledgeable helpful staff.
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Manager le 30 nov. 2023
Dear Guest,Thank you for taking the time to share your positive feedback! We're pleased to hear that you found our hotel reasonably priced, conveniently located for shopping, and that our staff was super friendly, knowledgeable, and helpful. Your satisfaction is our priority, and we appreciate your kind words. If there's anything more you'd like to share or if there's a way we can make your next stay even better, please let us know. We look forward to welcoming you back.Sincerely, Hotel Manager

2/10 Horrible

Carolyn

Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 21 oct. 2023
Dear Guest,Thank you for taking the time to review our hotel. We appreciate your feedback. We value your input and will use it to improve our services. We are sorry to hear that your experience was not satisfactory. We would like to know more about the specific issues you encountered so that we can address them. Sincerely,Hotel Manager

8/10 Bien

Tina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient and quite.
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 21 oct. 2023
Dear Guest,We greatly appreciate your feedback on our hotel. We are pleased to hear that you found our hotel to be very convenient and quiet. It's our aim to provide a peaceful and comfortable environment for our guests. We'd like to ensure that your entire experience with us is positive. We are pleased you liked each and every aspect of our hotel and hospitality. Please visit us again.Sincerely,Hotel Manager

4/10 Médiocre

JAMES

Les points faibles : Infrastructures et conditions de l’hébergement
No towels, wash clothes. Didn’t make up the beds. Was it because we are white?
Séjour de 6 nuits en août 2023

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

4/10 Médiocre

Margaret

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing!
This is a very noisy place to stay. You will need ear plugs if you plan to sleep. The walls are so thin you can hear conversations in the next room. If you are on the bottom floor you will hear thumping of foot traffic from upstairs all night. And slamming of doors every five minutes. Our bathroom was very dirty. The door had ground in dirt and dust all over it. Clearly the place is only cleaned to a bare minimum. The carpets are very stained also. There was basically no breakfast items available when we stayed. Not even a tea bag!!! I paid for a place that had breakfast. This place was absolutely terrible. I was told they had delivery issues so their breakfast items were not available. Perhaps take breakfast OFF your list of services so guests are not inconvenienced. The corridor stank of weed from undesirable individuals lurking around the back entrance and parking lot. Big waste of money!!
Séjour de 5 nuits en août 2023

4/10 Médiocre

Tyra

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Deirdri

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Leonardo Fabio

Séjour de 1 nuit en juillet 2023

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice small pool, can be loud because it is located traffic side.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Geraldine

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, would definitely stay again.
Séjour de 1 nuit en juin 2023

8/10 Bien

scott

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a bad place to stay location is near everything you could ask for. Only complaint is there are no quarters availble on site to do the laundry. Had to drive a mile to a gas station to get them to be able to finish laundry
Séjour de 3 nuits en juin 2023

4/10 Médiocre

Voyageur vérifié

Breakfast?
There was literally no breakfast items available..at 8:00 a.m. Why advertise it as being included? Also bathroom wall had a fairly large hole. All in all, mediocre.
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 5 juin 2023
Dear Guest,Thank you for your feedback. It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to several issues such as breakfast and bathroom concerns. Our team will check where we went wrong and will take corrective actions for maximum betterment. Kindly note and give another chance to offer you a nice stay. We shall appreciate your kind understanding.Sincerely,Hotel Manager

4/10 Médiocre

Roselin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de Hotel Manager le 1 juin 2023
Dear Roselin,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience caused. We would like to know more about your specific experience so that we can address any issues and improve our services. Please reach out to us directly so we can discuss this matter in more detail. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Deborah

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Property had trash cans overflowing. No ice bucket or ice available on each floor. Small towels. Friendly staff
Séjour de 2 nuits en mai 2023
Réponse de Hotel Manager le 31 mai 2023
Dear Deborah,We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that you experienced issues with the availability of ice buckets and towels and that the trash cans were not properly tended to during your stay. We appreciate the kind words about our friendly staff. Please know that we have taken note of your comments and will work to address these concerns. Our goal is to provide a comfortable and enjoyable stay for all of our guests, and we apologize for not meeting your expectations in these areas. We hope to have the opportunity to welcome you back to our hotel in the future and to exceed your expectations in every way possible.Sincerely,Hotel Manager

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 15 mai 2023
Dear Lisa,Thank you for leaving us a 10-star review! We are so happy that you had such an amazing experience at our hotel and that you found everything to your satisfaction. We strive to provide the best hospitality experience for our guests and are delighted to hear that we succeeded in doing so. We look forward to welcoming you back again soon!Warm Regards,Hotel Manager

10/10 Excellent

Tanisha

Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 15 mai 2023
Dear Tanisha,Thank you for your feedback! We are so glad to hear that you had such an amazing experience with us. We strive to provide the highest quality service and hospitality to all of our guests and we are so glad that you were able to enjoy it. Your kind review are much appreciated and we look forward to welcoming you back for another stay soon!Sincerely,Hotel Manager

8/10 Bien

craig

Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Hotel Manager le 9 mai 2023
Dear Craig,Thank you for sharing your experience with us. We strive to be the best at what we do and your eight star feedback will only help us reach our goal of being the best. I will share your appreciation with our team, as they are always looking for ways to improve their performance. We look forward to serving you again soon!Sincerely,Hotel Manager

6/10 Satisfaisant

Tanisha

Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Tanisha,Thank you for taking the time to give us your feedback on your stay with us. Thank you for the 6 out of 10 stars. I hope you will give us another chance in the future next time you are passing through our area so we can turn that 6 into a 10.Sincerely,Hotel Manager

6/10 Satisfaisant

Tanisha

Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Tanisha,Thank you for taking the time to give us your feedback on your stay. We appreciate it! I hope we can turn that 6 into a 10 next time you are passing through our area so we can give you another chance to experience our hotel's best features. We're always striving to improve and have noticed even small things can make a big difference in the overall experience.Sincerely,Hotel Manager

4/10 Médiocre

Cesar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast socks
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Cesar,Thank you for your feedback. It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to breakfast issue. Our team will check where we went wrong and will take corrective actions for maximum betterment. Kindly note and give another chance to offer you a nice stay. We shall appreciate your kind understanding.Sincerely,Hotel Manager

8/10 Bien

Amy

Les points forts : Propreté et équipements
Stay was fine. The person checking me in was nice but the water pressure in the bathroom sink was a trickle. I didn’t ask for a different room or for it to be repaired because I had a late check in.
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Amy,Thank you for your recent stay and for taking the time to share your feedback with us. We're glad to hear that you found our check-in process and staff to be nice. However, we're sorry to hear that you experienced an issue with the water pressure in the bathroom sink. We understand that it can be frustrating when things like this occur during your stay. In the future, please don't hesitate to bring any issues to our attention as we would be happy to address them for you promptly. We hope that this one issue won't deter you from staying with us again in the future, as we'd love to have the opportunity to provide you with an even better experience.Sincerely,Hotel Manager

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room we initially reserved was still dirty when we entered it. However, the staff was quick to find us a clean, even bigger room.
Séjour de 1 nuit en février 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Rebecca,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the initial state of your room. We take the cleanliness of our rooms very seriously and we regret that we fell short in this area. However, we're glad to hear that our staff was able to quickly find you a clean and even bigger room. We appreciate your understanding and patience with us as we resolved this issue. Thank you for choosing our hotel, and we hope that you will consider staying with us again in the future. We will work hard to ensure that your next stay is a comfortable and hassle-free one.Sincerely,Hotel Manager

2/10 Horrible

James

Voyage en famille, Voyage d’affaires
The hotel was closed down due to water line breaking and we were not notified
Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Brandy

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Electrical fire
The staff was nice but as i walked to my 3rd floor room there was the scent of vomit by the elevator. Stayed one day and then had to find a new place to stay due to an electrical fire. Sent in a refund and have not seen it yet.
Séjour de 2 nuits en janvier 2023

6/10 Satisfaisant

George

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maid service was none existent. Breakfast was very minimum (waffles only). Hallways and lobby dirty. Will stay at different hotel next trip
Séjour de 3 nuits en janvier 2023
Réponse de Hotel Manager le 6 mai 2023
Dear George,Thank you for your feedback. It is disappointing to know that your experience was anything less than satisfying. My apologies. Please be rest assured and know that we will take all appropriate actions to address the issues and make it right. We look forward to earn back your respect, trust and business. Request your understanding and consideration for another visit.Sincerely,Hotel Manager

8/10 Bien

Amy

Réponse de Hotel Manager le 6 mai 2023
Dear Amy,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Bien

Jeffrey

Séjour de 1 nuit en janvier 2023
Réponse de Hotel Manager le 6 mai 2023
Dear Jeffrey,Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again.Sincerely,Hotel Manager

6/10 Satisfaisant

Francis

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
A roach crawled on my wife while sleeping then saw another roach
Séjour de 2 nuits en décembre 2022
Réponse de Hotel Manager le 26 mai 2023
Dear Francis,I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. Nevertheless, we request you to not consider this as a benchmark of our hotel and give us another opportunity to offer you an awesome stay. Request your understanding.Sincerely,Hotel Manager

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Manager le 8 mai 2023
Dear Deborah,Thank you for choosing to stay with us and for taking the time to provide such a great 10-star rating. We are thrilled to hear that you had an enjoyable experience with us and that our team was able to meet your expectations. Your feedback is very important to us and we appreciate it. We hope to have the pleasure of welcoming you back soon for another memorable stay.Sincerely, Hotel Manager

8/10 Bien

Brenda

Voyage en famille
Les points forts : Propreté et personnel et service
Bath room needed more safety features grab bar ,longer shower curtain,floor mats
Réponse de Hotel Manager le 8 mai 2023
Dear Brenda,Thank you for taking the time to share your feedback. We appreciate your suggestion regarding additional safety features in the bathroom, and we will definitely take it into consideration as we continue to improve our facilities. We hope that you enjoyed your overall stay with us and that you will consider staying with us again in the future.Sincerely,Hotel Manager

8/10 Bien

Savanna

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had left another hotel for lack of cleanliness and came here and we were much happier with the results! The staff was very friendly during all encounters and we enjoyed our stay.
Réponse de Hotel Manager le 10 mai 2023
Dear Savanna,Thank you for taking the time to write a review about your recent stay with us. We are thrilled to hear that you had a positive experience at our hotel and that our staff was able to provide you with exceptional service. We strive to provide our guests with a clean and comfortable stay, and we're glad to hear that we met your expectations. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,Hotel Manager

4/10 Médiocre

Brandon

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Tile was popping off the bathroom floor, holes in the ironing board, looked like big burn marks down the hallway on second floor . With two adult’s reserved for two days they left one towel in the room and when had to go down to ask for more they said there was a towel sportage. Very displeased when it’s supposed to remodeled still looking it did when hurricane hit it .
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bed was good.
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Manager le 9 mai 2023
Dear Matthew,Thank you for the stay and appreciating the comfortable beds and overall stay. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again.Best Regards,Hotel Manager

2/10 Horrible

Kelly

Séjour de 1 nuit en septembre 2022
Réponse de Hotel Manager le 10 mai 2023
Dear Kelly,We are sorry to hear that your recent stay at our hotel did not meet your expectations, resulting in a one-star rating. We would appreciate any specific feedback that you could provide us with so that we can improve our services for our future guests. Thank you for your time and consideration.Sincerely,Hotel Manager

6/10 Satisfaisant

Maritza

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Not as good as my first visit. The place is clean. The breakfast was disappointing. As for the room, the a/c was not working properly. A 2/5 for the price
Séjour de 1 nuit en septembre 2022
Réponse de Hotel Manager le 10 mai 2023
Dear Maritza,Thank you for choosing our hotel for your recent stay and taking the time to share your feedback with us. We apologize for the inconvenience caused due to the issues with the breakfast and the malfunctioning air conditioning unit in your room. Our team strives to provide the highest quality of service and amenities to our guests and we regret that we fell short of your expectations during your recent stay. Please know that we have addressed these concerns with the respective departments and steps have been taken to ensure that we provide a more satisfactory experience for our future guests. We hope you will give us another opportunity to serve you better in the future.Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Manager