Lodges in Jackson

'We never received housekeeping service and after several requests, they brought us fresh towels and emptied the trash. The front desk staff didn't seem the least bit concerned and offered no apology.'

'Stay here often as a staycation for me and my boyfriend. Nice rooms and I love the shower!! We love it here!'

'I want to file a complaint on the Sparks manager she was very rude and unruly and told me an untruth about a situation I was looking for my medicine and she said the manager would be there I mean the the housekeeping manager will be there Thursday at 9:00 but when I went there cuz I have been calling and she was hanging the phone up in my face and when I got there she said the manager was not there he told me she didn't have my medicine'

'Night staff was nice and offered me to check out at 12 noon because we arrived at 1 am. The morning at 11:07am the cleaning guy knocked on my door. I explained to him that I was given a late check out, then I received a call from the front desk with too much static on the line so the guy came to my door. I explain that the night staff said he gave me 1 extra hour. He said rudely that we needed to be out of the room by 11:30am. At this time it was already 11:21am so I just grabbed my stuff and my...

'Excellent'

'Very nice place, only thing I can say that’s negative, is they didn’t have just regular black tea on the breakfast buffet, only spiced tea bags. I don’t drink coffee, sooo with no tea with caffeine really put a damper on my morning wake up mood…..met a couple more people in the dining room wanting just regular black tea without all that fancy additives, when I asked the front desk they said they just buy whatever from Walmart and till it’s gone they won’t purchase anymore….hello doesn’t that...

'It was nice'

'The only good things about that hotel is the staff and the lobby. The rooms and the elevator are dirty.'

'I’ll Just say this isn’t a place I’d stay at twice. Great staff though.'

'The only issue I had was the bed was very uncomfortable. I told the office and they said they were going to replace the mattress. I hope so.'

'Property is good and clean but some of the staff are not polite and friendly. I stayed there for 4 days ( 28 June 26. - 3 July 26). For cleaning every time I have to ask for broom and stuffs which they were not were willing to give easily or have to return right away. For short stay people they have to take care of cleaning at-least on daily basis or provide general cleaning stuffs.'