Thank you so much for taking the time to write your feedback. I'm so pleased to hear that you were impressed with the team. I am sorry the spa was closed for refurbishment during your stay but this will be back open on the 28th February. Also, I'm sorry that you found parking a little tricky, we do have 22 spaces onsite and an overflow car park and we try our best to optimise spaces between the two. Hopefully we will see you again soon. Kind regards, Angela

Heel erg bedankt voor je geweldige beoordeling! Ik ben zo blij om te horen dat je van je verblijf genoten hebt en ik hoop dat we je snel weer kunnen verwelkomen. Met vriendelijke groet, Aimee

Thank you so much for your fantastic rating! It's great to hear that you enjoyed your time with us and hope that we can welcome you again soon. Kind regards, Aimee

Thank you so much for taking the time to rate your stay. I'm glad that you enjoyed your visit and hope that we can welcome you back again soon. Kind regards, Aimee

Thank you so much for your great rating! I hope that we can welcome you back again soon. Kind regards, Aimee

Thank you so much for your fantastic rating! I'm delighted that you enjoyed your stay and hope that we can welcome you back soon. Kindest regards, Aimee

Thank you so much for your wonderful review, Jayeeta.We are pleased that you enjoyed your stay and were impressed with the hotel and our location. It is great to hear that you enjoyed breakfast and found your room comfortable. We look forward to welcoming you back.Kind regards, Sarah

Thank you so much for your great review, Anne. We are so pleased you enjoyed your stay and hope to welcome you back soon. Kind regards, Sarah

Thank you so much for your lovely review, Christopher. We are so pleased you enjoyed your stay with us and we hope to welcome you back soon. Kind regards,Sarah

Thank you so much for your lovely review, Shelly. We are glad that you had a wonderful stay and were impressed with out location and your room. Thank you so much for your recommendation and we hope to welcome you back in the future. Kind regards, Sarah

Thank you for your review, Alfonso. We are glad you enjoyed your stay. We hope to welcome you back. Kind regards, Sarah

Thank you for your great review, Eileen. We are so pleased to hear that you enjoyed your stay with us and were impressed with our team and your room. I am sorry you were disturbed by other guests, I can only apologise for this inconvenience. It is disappointing to hear about your experience with breakfast as as we always take pride in our service and quality. I will definitely pass this onto Food and Beverage manager. We hope to welcome you back again soon. Kind regards, Sarah

Thank you so much for your wonderful review, Andrew. We are so delighted that you enjoyed your stay and were impressed by our hotel and Leisure club and that our team made an impression on you. We hope to welcome you back soon.Kind regards, Sarah

Thank you for taking the time to leave your review, Keith. We are so pleased you enjoyed your stay and hope to welcome you back soon. Kind regards, Sarah

Thank you for taking the time to leave your review, Michelle. We appreciate all your feedback. I am very sorry that you were left unimpressed with your allocated room and that you were disturbed by noises and the housekeeping team in the morning. I will relay this to the housekeeping manager to look into. The last thing we want is for our guests to be unhappy. We are glad to hear that you were impressed with our leisure club and location. It's great that you enjoyed the cocktails and breakfast. We hope to welcome you back again and please don't hesitate to get in contact with me and we will look at allocating you a nice quiet room. Kind regards,Sarah

Dear Irene,Thank you so much for taking the time to write your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations and for not being able to give you a happy experience in the hotel. I am very sorry that you were disturbed by the noises and I can only apologise for this inconvenience. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Emily GrahamGuest Services manager

Thank you so much for taking the time to leave us a review, Meghan. Hopefully see you again soon.Kind regards,Emily

Thank you so much for taking the time to write your review, Lee. We are so glad you were impressed with the hotel and our location. Please accept my apologies regarding your issues with your room, I am glad this was rectified for you.I am sorry to hear about your experience with some members of our team, this is disappointing to hear as we always take pride in our service and quality. We appreciate all the feedback we receive as it allows us to improve the experience for future guests. We hope to welcome you back again soon.Kind regards,Sarah

Thank you for taking the time to leave your review, Leivur. We are so pleased you enjoyed your stay with us and hope to welcome you back soon. Kind regards, Sarah

Thank you for taking the time to leave your review, Jane. We are so pleased you enjoyed your stay with us and hope to welcome you back soon. Kind regards, Sarah

Thank you for your review Jonathan, I am sorry the gym was closed during your stay. We were upgrading our equipment and unfortunately, it had taken longer than expected. In regards to the Wi-Fi, would it be possible to contact me direct at the hotel? i am not able to note my contact details on here. It would very helpful to know what room you were allocated and we can look into the wi-fi issue you had during your stay. Kind regards Samantha Coutts

Thank you so much for taking the time to write your review, Laura. I am so pleased to hear that you enjoyed your stay with us and were impressed with our location.We hope to welcome you back next time you are in Inverness.Kind regards, Sarah

Thank you for taking the time to leave your review, Kathleen. We appreciate your feedback. Kind regards, Sarah

Thank you for your review, Jaqueline. We are glad you enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Sarah

Thank you for your review, David. We are glad you enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Sarah

Thank you so much for taking the time to leave us a review. It's great to hear that you enjoyed so many aspects of your stay. Unfortunately, parking is limited in Inverness city centre and we do try our best to optimize parking spaces between the onsite car park and the overflow car park.Kind regards,Emily

Thank you so much for taking the time to leave us a lovely review. The reviews are always shared amongst the team and they will be delighted you have given them a 5/5. We look forward to welcoming you again the next time you visit the city.Kind regards,Emily Graham

Thank you so much for your review Linda. We are delighted to read that you enjoyed your stay with us. Hopefully, see you again soon.Kind regards,Emily

Thank you so much for your fantastic review, Callum. We are so pleased to hear that you have a great stay and that you were so impressed with the hotel and our team made you feel welcome and well looked after. We hope to welcome you back next time you are in Inverness. Kind regards, Sarah

Thank you for your lovely review, Tim. We are so glad you enjoyed your stay and our team made an impression on you. We hope to welcome you back soon.Kind regards, Sarah

Thank you for taking the time to leave your review, Heron.We are pleased you enjoyed your stay. We hope to welcome you back soon. Kind regards, Sarah

Thank you so much for your review. We are glad you enjoyed your stay. We hope to welcome you back.Kind regards,Sarah

Thank you so much for taking the time to leave your amazing review.We are so pleased you had a relaxing stay and enjoyed our leisure club and amenities. We hope to welcome you back soon. Kind regards, Sarah

Thank you so much for taking the time to leave your lovely review. We are so pleased that you enjoyed your stay with us and our team were able to make your stay a memorable on. We hope to welcome you back in the future. Kind regards, Sarah

Thank you so much for your lovely review, Sarah! We are delighted to read that you enjoyed your stay with us. We'll look forward to welcoming you again the next time you visit the city. Kind Regards, Angelika

Thank you so much for your great review, Claudio. I am glad you enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Sarah

Thank you so much for taking the time to leave your great review. We hope to welcome you back soon. Kind regards, Sarah

Thank you for your brilliant review, Liam.We hope to welcome you back soon.Kind regards, Sarah

Thank you for your brilliant review, G.We hope to welcome you back soon.Kind regards, Sarah

Thank you so much for your review, James.I am pleased that you were happy with the hotel and enjoyed your stay. We hope to welcome you back in the future.Kind regards, Sarah

Dear Guest,Thank you for your feedback. It was lovely of you to mention the location and parking and I will follow up on the bathroom so it is corrected for the future.If there is anything else I can do for you, please do not hesitate to contact me.Kind RegardsSarah

Thank you so much for taking the time to write your lovely review, Freddie. We value all comments from our guests and appreciate your thoughts.We are more than happy to take room requests upon your booking, which we will do our best to accommodate. However, we cannot guarantee rooms and as our hotel is spread over a collection of Victorian buildings, as stipulated on our website, allocation may be within any of these buildings. I hope that you enjoyed your time in Inverness. Kind regards, Angelika

Thank you so much for your great feedback, George ! We are delighted to read that you enjoyed your stay with us. Hopefully see you again soon. Kind regards, Angelika

Thank you so much for your great rating, Morag ! We are delighted to read that you enjoyed your stay with us. Hopefully see you again soon. Kind regards, Angelika

Thank you so much for taking the time to write your lovely review, Emily. We are delighted to read that you enjoyed your stay with us. Hopefully see you again soon. Kind regards, Angelika

Thank you so much for your great rating, Rene ! We are delighted to read that you enjoyed your stay with us. Hopefully see you again soon. Kind regards, Angelika

Thank you for your brilliant review. We hope to welcome you back soon. Kind regards, Sarah

Thank you so much for taking the time to write your lovely review, Curtis. We are delighted to read that you enjoyed your stay with us. Hopefully see you again soon. Kind regards, Angelika

Thank you so much for your fantastic review, Zeki Bora. We are pleased you were impressed with our location and hope to welcome you back so that you can see our finished renovations.Kind Regards, Sarah