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Beoordelingen van BCC Lochness Cottages

4 out of 5
BCC Lochness Cottages
Glen Urquhart, Drumnadrochit, Inverness, Scotland

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 23 van 77 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 77 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 77 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 77 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 77 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geen waar voor je geld
Geen tv, was stuk. Werd op ons aandringen niets aangedaan. Wifi alleen in vieze gemeenschappelijke ruimte. Geen aanspreekbare figuur aanwezig.
3 nachten verbleven in augustus 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Scotland
Er zijn een aantal dingen wat anders kan. De kachel werkte vaak niet. De vaat stond nog in de vaatwasser en niet alles was schoon. Het bad lag half los. Voor de rest hebben we een prima verblijf gehad

2/10 – Ontzettend slecht

Maria, Lake Stevens

Negatief: Netheid, voorzieningen
Location was beautiful but amenities promised were not available. Communication was extremely horrible. Beds dirty, bedding stunk.
2 nachten verbleven in mei 2024

8/10 – Goed

Paul

Could be a 5 star with a little more effort!
If only the owners would listen to the customer feedback from previous guests! All the same niggling issues stop this from getting g a 5 star rating. Dirty pots and pans, a central heating system that needed to be rebooted constantly, poor level of cleaning generally, all have been commented on by previous guests!
4 nachten verbleven in december 2023

8/10 – Goed

Charity

Beautiful and secluded
2 nachten verbleven in september 2023

8/10 – Goed

Anna

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Property description indicated that wifi was available, and it was down below but not at the cottage above. Important to know for those that still have to be connected to work.
2 nachten verbleven in september 2023

4/10 – Matig

Rosemary

Negatief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in augustus 2023

8/10 – Goed

Matthew

Reisde met familie
Bien mais...
Belle maison, bel endroit, bel emplacement, mais il faut faire quelques investissements pour que ce soit parfait : matelas HS, propreté relative, moisissures dans la douche. Sinon top.
2 nachten verbleven in augustus 2023

8/10 – Goed

Jessica

Reisde met familie
Positief: Netheid, comfort kamer
Overall a nice place to stay, comfortable, clean, spacious, and beautiful views. Check in process could have been better however. It was all contactless which is fine, and received emails with the code, but the emails never stated which cabin we were in. We got lucky the first one we went to was the correct one (the code worked). While we were getting situated, another couple had the same issue and could not find their cabin nor could get ahold of anyone. So while it was a nice place to stay, the check in process definitely could be better for people.
2 nachten verbleven in augustus 2023

4/10 – Matig

Daniel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Unfortunately we found this property to be disappointing with poor quality. We still haven't heard from the owners, despite multiple attempts during a multiple night stay. The property was not as described, the photos used were of the best and most well positioned property, most other properties looked more run down like ours. The most notable disappointment about the property after no communication was the quality of the beds. Hard springs through very old mattresses made for an extremely uncomfortable sleep. The internet that owner written descriptions mentioned was available was not at all available. The property included absolutely nothing, no tea, washing powder or soap. A DVD player was available with no DVDs. I cannot recommend this property.

10/10 – Uitstekend

Aimeelee

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Overall I had an excellent stay at the brocks cottage, the cottage was very clean, communication could have been better from Expedia about what the cottage has to offer and how we would gain entry this was sent through email the day of check in. There were a few bits in the cottage that could be with fixing. There is lots to go around the area but you will need your own mode of transport.
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Marina

Negatief: Netheid, staat van de accommodatie en faciliteiten
We had a horrible sleepless night at that place because of completely unusable bed. It's beyond uncomfortable, you can't sleep on it. Top it with non-existent wifi, things here and there like dishwasher that were not working, lack of simple basic things like tea or coffee or few extra towels. Nice spot, not a bad cottage that lacks attention and love, and horrible bed that's a trash you can't sleep on. Totally overpriced!

4/10 – Matig

Stephanie

Reisde met familie
Negatief: Netheid, comfort kamer
1 nacht verbleven in juli 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The cottage was clean and quiet. The location was exactly what we were looking for. I wish the mattress was better. Book it!

2/10 – Ontzettend slecht

Pimjai, Bangkok

1 nacht verbleven in juni 2023

10/10 – Uitstekend

David

Positief: Netheid, comfort kamer
2 nachten verbleven in mei 2023

4/10 – Matig

Dona, Portland

Negatief: Staat van de accommodatie en faciliteiten
This is a nice home and a beautiful location. I slept very soundly as it is quiet and peaceful. Unfortunately, I had two fairly significant challenges. What made these two things especially concerning is that I tried to communicate to the property manager or owner, and never received a response. First, I was never able to connect to Wi-Fi, even though that was advertised as available at this property. Secondly, I think there is an issue with the plumbing in the bathroom. There is a strong odor that appeared to me to be a combination of sewer gas and earth. I am guessing that there may be a serious leak that should be investigated. I would also recommend a deep clean as there are a number of things in the unit that are outdated and not helpful. Lovely place in a great location that just need some TLC. The bathroom odor and Wi-Fi needs attention ASAP and some steps should be taken to provide the guest with a means to communicate with the property manager. Thank you.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great little spot for a country stay, peaceful with a beautiful outlook over the Loch and mountains. You do need a car though but drives around are beautiful
2 nachten verbleven in april 2023

4/10 – Matig

Shuske

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Andrew, Chicago

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, safe and quiet location near Loch Ness. Great communication with booking and follow up after visit. Clean and comfortable. Wish the short-term cottages had laundry facilities!
2 nachten verbleven in juli 2022

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in juli 2022

8/10 – Goed

Catherine

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Gordon

Positief: Netheid, comfort kamer
2 nachten verbleven in december 2021

10/10 – Uitstekend

Bryan

Positief: Netheid, comfort kamer
Would highly recommend
Cottage was in excellent location, had everything inside that we needed, great communication throughout as to checking in and out and directions, would recommend and will definitely be back
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was a calm and peaceful haven that was also within short driving distance of many lovely places to visit and explore. Dedicated parking by the front door was also a bonus. However, the drive up the hillside to get there was a little bit challenging.
2 nachten verbleven in juni 2021

8/10 – Goed

Charlene

Reisde met familie
Positief: Netheid, comfort kamer
Lovely stay at firs
We read other reviews after booking and panicked. There was no need as we had a lovely stay at bcc cottages. Its not advertised as a 5 star Lodge so you get what you book. The cottage has a stunning view, it is 15 to 20 min drive from Inverness but a gorgeous drive. The cottage was clean enough, the dishwasher as we had read doesn't work but everything else did. The cottage was lovely and cosy when we arrived and heated up to roasting if the heaters was on. The beds were comfy. Like I said it's not 5 star luxury stay but it's a clean cottage with stunning views. Donald was quick to respond and check in was easy. Inverness is one of the most beautiful places in Scotland.
2 nachten verbleven in april 2021

8/10 – Goed

James

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Beautiful just needs some repairs
Was a really nice cottage beautiful views beds were uncomfortable, oven didn’t work, coffee machine didn’t work, dish washer didn’t work, not enough towels or dish towels, need to bring everything with you including bin bags, sponges etc nothing in cottages. would go back but perhaps make sure everything working first.
2 nachten verbleven in november 2020

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, comfort kamer
Home from home
What a great place to stay with elevated views over the countryside with well equipt living arrangements great communication from host Donald
4 nachten verbleven in oktober 2020

10/10 – Uitstekend

Chatriona

Positief: Netheid, comfort kamer
Stop Off
Lovely cottage settee’s comfy but a bit low as was the bed. The shower head and rail needs attention as the water was so powerful it tends to spray everywhere. Apart from that and the frying pan dirty in the cupboard it was a lovely short stay. I would book again. Thank you
1 nacht verbleven in september 2020

8/10 – Goed

Gareth

Reisde met familie
Negatief: Comfort kamer
ok place, not luxury by any means however. main bed was quite awful on one side with springs that felt were coming through. Place inside was relatively clean, although we had to clean down sofas on our arrival ourselves. outside seating area very basic. whole place could do with a good tidy up
4 nachten verbleven in augustus 2020

4/10 – Matig

Camilla

Reisde met familie
Negatief: Netheid
4 nachten verbleven in augustus 2020

10/10 – Uitstekend

Romeel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good family accommodations
Spacious and well-apportioned cottage. No 5-star luxury but it has everything you need, and is clean and comfortable.
1 nacht verbleven in maart 2020

8/10 – Goed

TRACY

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, good sized rooms, plenty of space for a family
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Heather B.

Positief: Netheid
Beautiful retreat
Beautiful hide away. Near Drumnadrochit. Fabulous views from the house. Only down side is., no condiments in the house or welcome pack. So had to go to nearby shop to purchase. Which wasn't a problem as was still open when we arrived. Will be back.
2 nachten verbleven in november 2019

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I wasn't too sure when we pulled up what we were in for. When we walked into our cottage it was absolutely awesome even has a washing machine and dryer as well as a full kitchen spa in the bath. Floors are creeky but it adds to the charm. Bed is a little uncomfy but apart from that I'd stay there again.
1 nacht verbleven in augustus 2019

8/10 – Goed

Joshua C.

Positief: Netheid
Comfortable cottage
Clean cottage, as advertised. Major issue in not receiving directions to property. Look for Hostel and go to office to check in. We had one comfortable night for a family of 4.
1 nacht verbleven in augustus 2019

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful and central. Great place to stay.
My husband and I and our two kids stayed here for two nights. Great location, peaceful but central to all amenities and attractions. Really enjoyed our stay, kids loved it. Great price, clean and comfortable. Will definitely book again. Highly recommend. Owner friendly and helpful.
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable cottage in quiet area, great shower Painful mattress with too heavy and warm duvet
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and useful amenities. Too bad about the water main break, but it was repaired fast and we were informed well when I contacted staff. No Wifi in the cottage or TV channels so the advert is a bit deceptive. Did not know the youth hostel is the location of these.
2 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice location. No view of lake but that was expected and known. Hot water heater had to be turned on separately.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

8/10 – Goed

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019

6/10 – Redelijk

stuart t.

Positief: Netheid
nice cottage but badly needs a refurb
we arrived early and let into the cottage ,then told that the internet was down inn the properties ,which stayed down all week. the cottage was clean and tidy . the beds very comfortable. the only real issues was the water in the shower was hot ,in fact it was too hot and the tap was broken so you had trouble lowering the temperature also the heating was playing up and kept playing up or turning itself off ; ,we did a lovely few days in the cottage it just needs a bit of tlc
4 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Petite maison isolée très accueillante. Vue superbe.
1 nacht verbleven in april 2019

8/10 – Goed

Stewart

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

4/10 – Matig

Elizabeth

Very disappointing. Lovely setting, but a myriad of problems (unclear arrival instructions, no wi-fi, broken dishwasher, electric heaters kept turning off, electricity went off (had to have money top-up to restart), no instructions, broken tap in shower, missing light globes,only 1/2 roll toilet paper provided etc), led us to leave after only one night (we had booked for 2). A phone call and a couple of follow up emails to the manager to discuss our experience have been ignored. All in all, the worst accommodation experience we had in Scotland. Avoid.
2 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet place for relax with family. Cottage was clean and had all essentals.
1 nacht verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
2 nachten verbleven in oktober 2018