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Beoordelingen van Best Western Shrubbery Hotel

3 out of 5
Best Western Shrubbery Hotel
Station Road, Ilminster, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 85 van 215 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 215 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 215 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 215 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 215 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Joyce

Reisde met familie
Positief: Netheid, personeel en service
Convenient for attending family event nearby. The room was pleasant and well equipped except for shower which needed fixing. Continental breakfast options quite limited. The evening meal was good and staff helpful. But there was no custard for the crumble.
1 nacht verbleven in mei 2024
Reactie van Sandra op 20 mei 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
No complaints, friendly staff plenty of parking, we didn’t eat so can’t comment on the food. Lovely oldy worldly building which oozes character. Would definitely stay again.
1 nacht verbleven in april 2024
Reactie van Sandra op 22 apr 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was spacious and well equipped. Generous servings at breakfast. Plenty of parking.
1 nacht verbleven in april 2024
Reactie van Sandra op 3 apr 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Sally

Lovely well looked after old building, the staff were excellent and made me feel very welcome
1 nacht verbleven in februari 2024
Reactie van Sandra op 23 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and welcoming
Just a one night stay to break up a long drive. Very friendly and welcoming staff. Clean and presentable. Didn’t eat there but very happy, no complaints.
1 nacht verbleven in februari 2024
Reactie van Sandra op 16 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

Kit

Positief: Netheid, personeel en service
Booked one of the superior rooms for 2 nights, was quiet as requested, although the room doors are heavy and slam easily. Room was nice, a bit dated but in keeping with the rest of the hotel. Housekeeping had not put on the heating so the room was very cold on arrival and it took a couple of hours to warm up. No bathrobes as mentioned in the guest directory and the room information has not been changed since COVID. Duvet too small for the size bed. But staff were very friendly and the full breakfast was good, even if a bit pricey. A good 3* hotel, would stay there again.
2 nachten verbleven in februari 2024
Reactie van Sandra op 12 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. Regarding the points you raised in our Guest Directory, we are not sure how bathrobes have been listed as we don't provide bathrobes and thank you for pointing out the link to Covid we are looking at this being removed. We will print a copy off and have a good look through this; we have also noted your observation about the size of the duvet.We hope you will come back and see us again soon.

6/10 – Redelijk

Kevin

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Sandra op 7 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Elzbieta

1 nacht verbleven in februari 2024
Reactie van Sandra op 7 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Francisco

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sandra op 29 jan 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

claudio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Historical building and the excellent conditions makes it your experience different than the standard hotel environment. The dinner is exceptional, highly recommended.
1 nacht verbleven in januari 2024
Reactie van Sandra op 17 jan 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Sandra op 12 jan 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Cheryl

1 nacht verbleven in januari 2024
Reactie van Sandra op 8 jan 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Haider

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious room
Good car park. Excellent room, spacious and comfortable. Main heater in room didn’t seem to be working properly but an additional plug in heater was also available in the room. Tried to call reception a couple of times with no answer (Christmas Eve).
1 nacht verbleven in december 2023
Reactie van Sandra op 29 dec 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Rich

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Sandra op 22 dec 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ontzettend slecht

Alicia

Reactie van Sandra op 16 feb 2024
Thank you for posting a guest review. Your business is very important to us and we value your feedback. You only gave us a 1 out of 5 but offered no explanation of why you gave this score, by telling us what you like and dislike about your stay we can improve and you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Sandra op 11 dec 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay, friendly staff nothing too much trouble. Lovely room with an excellent bathroom. Would stay again.
2 nachten verbleven in november 2023
Reactie van Sandra op 11 dec 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay. Short notice booking for a family bereavement.
2 nachten verbleven in november 2023
Reactie van Sandra op 24 nov 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Marc

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Excellent service Exceeded expectation at cost Chris deserves a mention for excellent cust service
1 nacht verbleven in november 2023
Reactie van Sandra op 17 nov 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

nicholas

1 nacht verbleven in september 2023
Reactie van Sandra op 1 nov 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

Stacey

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Sandra op 25 okt 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

RICHARD

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They is no lift for disabled people also they don't clean your room unless you ask the to The staff where very helpful
3 nachten verbleven in oktober 2023
Reactie van Sandra op 23 okt 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future.We don't advertise having a lift but we do have some ground floor rooms that are kitted out for disabled travellers and if we had been notified that someone in your party was disabled and it was available we could have moved you to one of these or a more suitable room than the one you were allocated. It is always best when booking through a third party to contact the hotel direct with any special requirements.Regarding cleaning of rooms, if guests are staying more than one night the room is cleaned and serviced every other day however if a guest requests it to be serviced daily we will do this.We do hope that you will come back and stay with us again and would suggest that you contact the hotel when you have booked to request a specific room, if it is available.

10/10 – Uitstekend

Diane

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totally enjoyable the bed very comfortable
1 nacht verbleven in oktober 2023
Reactie van Sandra op 23 okt 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Tracy

Positief: Netheid, personeel en service en comfort kamer
This is a lovely place to stay, perfectly positioned in Ilminster, with a few shops and nice local pubs. The breakfast and our evening meal in the restaurant was excellent. All the staff were exceptionally nice and friendly. Saying that, it felt like the hotel would benefit from bit of an update and TLC. But we would definitely stay there again.
2 nachten verbleven in oktober 2023
Reactie van Sandra op 9 okt 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great holiday stay
Lovely place to stay, it was busy but felt friendly. Restaurant food was fabulous.
4 nachten verbleven in september 2023
Reactie van Sandra op 18 sep 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

William

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
comfortable and relaxed overnight break, hotel a little dated in areas but acceptable due yo helpful and efficient staff members
1 nacht verbleven in september 2023
Reactie van Sandra op 18 sep 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Richard

1 nacht verbleven in augustus 2023
Reactie van Sandra op 8 sep 2023
Thank you for posting such a positive guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sandra op 4 sep 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.6 out of 10by Anonymous onHotels.comOkay but somewhat Underwhelmed

10/10 – Uitstekend

Stanley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at the Best Western,The Shrubbery Hotel. We mainly used the hotel as a base to sleep at as we spent the majority of our days on the Jurassic Coast. The room was clean, the beds were very comfortable and we couldn’t believe how quiet the local area/surroundings were. One night there was a wedding party going on downstairs we were not disturbed by this meaning that each night we had a great nights sleep. The staff were helpful and attentive whenever we needed our room cleaning and made it easy for us to stay an extra night due to enjoying our stay so much. Our only minor point to add, would be that the carpets in the rooms could do with being updated as they looked a little faded and tired but apart from that we thoroughly enjoyed our stay and would consider returning again.
4 nachten verbleven in augustus 2023
Reactie van Sandra op 30 aug 2023
Thank you so much for posting such a positive guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. I will mention your observation about the carpets to the Manager. We hope you will come back and see us again soon.

10/10 – Uitstekend

Carmello

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly & Helpful staff lovely old building with Marvelous views from the window would definitely stay here again
1 nacht verbleven in augustus 2023
Reactie van Sandra op 30 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Okay but somewhat Underwhelmed
I got a "chalet" style room in what felt liked a converted garage, I somewhat underwhelmed. The main house looked pleasant. The room was okay albeit like stepping back into the 80's (it had seen better days).
1 nacht verbleven in augustus 2023
Reactie van Sandra op 30 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. I am sorry that you felt that the room you were in felt like a converted garage; the rooms in the main hotel are sold on a first come first serve basis so I can only assume that your booking came in after the main hotel had filled, the rooms in question are actually very popular however I will pass your comments onto the Manager. We attempt to update the rooms annually but this is obviously subject to the rooms being available and taken out of stock for a few days to enable this to happen and fortunately for us, but not for you, the hotel has been exceptionally busy this year however we are hoping that after Christmas we will get a chance to update the rooms.We hope you will come back and see us again soon.

4/10 – Matig

Paul

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Whilst the staff are great, the hotel is very tired, needs an up lift
2 nachten verbleven in augustus 2023
Reactie van Sandra op 8 sep 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We do endeavour to refurbish the rooms every couple of years along with the public areas but as I am sure you will appreciate this has to be done when the hotel is a bit quieter and unfortunately, but fortunately for us, we haven't had a quiet period for quite while. I will mention your observations about the decor to the Manager. We hope you will come back and see us again soon.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
check in time was given on booking as 2pm but when arrived no staff were around at desk so we had to go to the bar and ask even after ringing the bell, when someone finally came we were informed we could not check in until 2.30, However a member of staff did not come to the desk until 2.45 and many customers by then had gathered to check in and we had to then queue to check in and after a 5 hour journey this was not great. We then had to carry our bags up and down numerous flights of stairs.
1 nacht verbleven in augustus 2023
Reactie van Sandra op 23 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback and can only apologise for the fact that you had to wait for your room to be ready, unfortunately if we are fully booked the night prior and our check-out time is 1030 it takes a little time to turn the rooms round. Regarding taking your bags up and down from your room, if you had asked, a member of staff would have been happy to take and collect your bags to your room. We hope you would consider staying with us again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shrubbery - Review Thumbs Up!
Really helpful staff - uncomplicated check-in and out. Huge room with all the amenities I could need.
1 nacht verbleven in augustus 2023
Reactie van Sandra op 21 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Stunning food
Food was amazing, really tasty and hot. We had dinner there on 2 nights and plus 2 breakfasts and they were all above average. Rooms are tired but clean unless you stay in the bridal suite which is modern and large.
2 nachten verbleven in augustus 2023
Reactie van Sandra op 18 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in augustus 2023
Reactie van Sandra op 14 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Lorraine

1 nacht verbleven in augustus 2023
Reactie van Sandra op 11 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service
Beautiful building although not in the best condition. Lovely garden and nice atmosphere.
1 nacht verbleven in augustus 2023
Reactie van Sandra op 7 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

David jack

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff went above and beyond very polite and venue excellent
1 nacht verbleven in augustus 2023
Reactie van Sandra op 4 aug 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. We are sorry that on this occasion we did not meet your expectations but would welcome the opportunity to discuss your concerns. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future.

10/10 – Uitstekend

Jo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money and helpful staff
Overall value for money excellent. I also really appreciate the staff and helpful man on reception who found our lost property in the room, and offered to post it back to us. I really appreciated this extra service.
1 nacht verbleven in juli 2023
Reactie van Sandra op 26 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

sm

1 nacht verbleven in juli 2023
Reactie van Sandra op 24 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ontzettend slecht

Andrew

1 nacht verbleven in juli 2023
Reactie van Sandra op 24 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. We are sorry that on this occasion we did not meet your expectations but would welcome the opportunity to discuss your concerns. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future.

10/10 – Uitstekend

Barry

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good rooms, great staff and an interesting building.
1 nacht verbleven in juli 2023
Reactie van Sandra op 17 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

Paul

Reisde met partner
Positief: Netheid
The property felt empty with areas around reception dark. There needs to be a re-think about whether the old lounge near reception is an open communal area and therefore screened from the seminar room beyond - and lit. Front bedrooms can be noisy because of daytime traffic along the road into Ilminster itself. Staff are friendly and efficient but multi-task which can lead to delays in service. Nevertheless it is a convenient stopping point along the A303
1 nacht verbleven in juli 2023
Reactie van Sandra op 5 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Glynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice spacious hotel. The room i stayed in was large , clean & comfortable with good facilities. Polite & friendly staff.
1 nacht verbleven in juni 2023
Reactie van Sandra op 5 jul 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Tony

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good and friendly staff
2 nachten verbleven in juni 2023
Reactie van Sandra op 26 jun 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juni 2023
Reactie van Sandra op 19 jun 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Brian

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Charming Hotel...but
Pleasant hotel, well situated within the Town. Hotel was clean and the staff were friendly and helpful. The only thing I would say is that the rooms aren't serviced after check-in, I assume this is a throwback to when COVID restrictions were eased and some hotels adopted this policy to protect staff and guests - most hotels have now gone back to daily servicing, going to reception to ask for more loo paper really isn't on now that the pandemic is over.
3 nachten verbleven in juni 2023
Reactie van Sandra op 14 jun 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Philip

1 nacht verbleven in april 2023
Reactie van Sandra op 12 apr 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent last minute very late check-in. Dog friendly, clean and lovely breakfast.
1 nacht verbleven in april 2023
Reactie van Sandra op 12 apr 2023
Thank you for posting a guest review. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.