10/10 – Uitstekend
Desy
Reisde met partner
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We chose a beach villa over an overwater villa for its seclusion among lush palm trees and private sunbeds. The villa was elegantly furnished, exuding charm, and was impeccably clean.
The resort's restaurants met the high standards expected of a five-star establishment. The food and beverages were good for an all-inclusive resort, but the friendly and attentive service from the staff made dining exceptional. The view from the over-water Eclipse bar was breathtaking, and the mixologists crafted exquisite cocktails. The Balinese spa offered a comprehensive range of treatments that fully met our expectations. The gym equipment was well-maintained, the air conditioning worked perfectly, and it was often empty, providing a comfortable workout environment. The white sand beach was stunning, teeming with marine life, and free of algae or seaweed, making it entirely odour-free. Despite being fully booked, the resort never felt crowded, and the beach in front of our villa was mostly deserted.
The infrastructure met the expectations of a five-star resort, but it was the staff who elevated the experience. Every staff member was exceptionally friendly and helpful, and their warmth felt genuine. The positive attitude of the personnel reflected a culture of respect and friendliness.
Special thanks to: Our villa host Nabeel, Sager, Suda, Chefs Feri, Alan, and Pedipa, Ori, Subash, Aalim, Ammy, Joseph, Bona, and Heather, Kiki, Mita, Feri, the tennis coach, Mata, and Visal, the mixologist.