Hôtel près de Hunts Kart Racing Club (St Neots)

"Check in was the worst customer experience I have seen in many years. I arrived in front of the welcome desk, the lady was busy on her computer, she did not greet me, kept eyes on her screen for a few minutes. Another customer was waiting with me being totally ignored too and not being greeted too. Then the front desk lady looked at me and only asked “what’s the name ?” No “hello” no “sorry for the wait” no “how was your day today” only “what’s the name !” Clearly this person has not been trained to greet customers and customers are an annoyance to her. On top of this very poor welcome, the room was cold, heater was not working (march 31) and bathroom is outdated. "

"Accueil très agréable pour une nuit afin de visiter Cambridge. Très pratique d’avoir la station de bus U1/U2 de l’autre côté de la rue ainsi qu’un supermarché Sainsbury’s. Chambre spacieuse qui donnait sur la rue, petit bémol pour le lit un peu trop ferme pour nous. Très bon petit-déjeuner dans le restaurant Astronomer. Serveur très sympathique Emmanuel, qui est français. Parking souterrain (15Pound/ 24h) à réserver à l’avance. "