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Beoordelingen van Holiday Inn Hull Marina, an IHG Hotel

4 out of 5
Holiday Inn Hull Marina, an IHG Hotel
Castle Street North Humberside, Hull, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 366 van 733 beoordelingen" "
Gastenscore: 8 - Goed. 254 van 733 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 733 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 733 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 733 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Egbert

Positief: Personeel en service, voorzieningen
Niet echt schoon. Handdoeken niet fris rest tevreden
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
3 nachten verbleven in april 2024
Reactie van Daniel Reid op 3 mei 2024
Dear Paul,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Barry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always stay here and love it only problem at the moment is the road works at night but that's not there fault it's noisy
2 nachten verbleven in april 2024
Reactie van Daniel Reid op 8 apr 2024
Dear Barry, Thank you for your perfect review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to the completion of the road works.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

Govinder

1 nacht verbleven in april 2024
Reactie van Daniel Reid op 3 mei 2024
Dear Govinder, Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

Jim

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are excellent, breakfast is very good. Room was a bit tatty although i'm told they are due a refurb later this year, no plugs near the bed though which was annoying
1 nacht verbleven in maart 2024
Reactie van Daniel Reid op 8 apr 2024
Dear Jim, Thank you for your review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future. We are looking forward to correcting the plugs next to the back during our refurbishment later this year.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Rachael

Reisde met partner
Positief: Voorzieningen
Great location
2 nachten verbleven in maart 2024
Reactie van Daniel Reid op 2 apr 2024
Dear Rachael,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Daniel Reid op 2 apr 2024
Dear Greg, Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

DEREK

Positief: Netheid, personeel en service
The staff were very good, friendly, helpful and efficient. My complaints about £10 parking charge were dealt with satisfactorily for example and my request for a fridge for some medication was met without hesitation. 10/10. The hotel though is in some serious need of updating. The general effect is " a bit shabby and in need of attention. " The staff acknowledge this and I believe improvements are scheduled. Not before time. We have stayed here a few times before but not for some years now and we're disappointed at the standard. Our standard room was spacious, and the bed was comfortable. The bathroom though was worthy of some old run down seaside boarding house but with good towels. Say no more for that. Access to the hotel was ridiculously awkward but that is no fault of theirs - the ongoing city works are a bit of a nightmare. I will stay here again but only after what ever refurbishments are planned have been completed. Otherwise it's very easy to get a similar experience at a much lower price. I prefer to pay a little more though and get what I remember we used to get.
1 nacht verbleven in maart 2024
Reactie van Daniel Reid op 2 apr 2024
Dear Derek,Thank you for your review of your recent stay with us. I am sorry that not everything was up to scratch and note your constructive feedback. We have a full refurbishment scheduled for late this year which we are eagerly awaiting showing off to the world. We hope you will come back to see it, I am certain it will be more up to the standard that you have rightly come to expect of us. Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

Chris

Reisde met familie
Positief: Voorzieningen
The staff were very friendly and very helpful. Comfortable hotel to stay in, it just looks a bit in need of a re-furb in some areas.
1 nacht verbleven in maart 2024
Reactie van Daniel Reid op 26 mrt 2024
Dear Chris, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to a full refurbishment later this year. Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Wayne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 4 mrt 2024
Dear Wayne, Thank you for your perfect review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Tara

1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 21 feb 2024
Dear Tara, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Matig

Phil

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tired hotel, not worth the money
Hotel is very tired. Very expensive when you factor in breakfast and parking. Bidet broken, shower very old, room very dated and tired.
1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 18 feb 2024
Dear Phil,Thank you for your review of your recent stay with us, I am sorry that not everything was to your liking and you didnt get value for money when staying with us. We are looking forward to a full refurbishment later this year.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

patricia

1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 14 feb 2024
Dear Patricia,Thank you for your review of your recent stay with us,We hope to welcome you back in the neat future.Kind Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Barry

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here on a few occasion over the years and always enjoyed my stay. The staff have always been very polite. Debra who done our check in and out was lovely thank you for everything
1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 12 feb 2024
Dear Barry,Thank you for your 5* review of your recent stay with us,We are thrilled you enjoyed it and will pass your feedback onto Debra - she will be delighted to read it.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

NEIL

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Daniel Reid op 12 feb 2024
Dear Neil,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Stephen

2 nachten verbleven in februari 2024
Reactie van Daniel Reid op 7 feb 2024
Dear Stephen,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

jasdeep

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 5 feb 2024
Dear Jasdeep,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

2/10 – Ontzettend slecht

Jason

1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 31 jan 2024
Dear Jason,Thank you for taking the time to review your recent stay with us. I am sorry that you did not enjoy it and would be grateful to know why so I can make improvements where possible.Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Issifu

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
2 nachten verbleven in januari 2024
Reactie van Daniel Reid op 29 jan 2024
Dear Issifu, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Francis

1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 29 jan 2024
Dear Francis, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

brian

1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 29 jan 2024
Dear Brian, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location even with Hull's present road closures and development. Convenient parking, great location overlooking the Marina with very good pedestrian access to both the old town and other amenities. Premium room was large with very good facilities, well stocked free bar, which was a very welcome addition and everywhere very clean and well maintained. Staff friendly, attentive and helpful, over-all very happy to recommend to anybody looking for an overnight stay in Hull.
1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 22 jan 2024
Dear Scott,Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Ruth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff all very friendly and helpful. Great attention for allergies - no fuss at all catering to GF needs.
1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 22 jan 2024
Dear Ruth, Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Matig

Deborah

1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 18 jan 2024
Dear Deborah, Thank you for your review of your recent stay with us,I am sorry that it was not to your complete satisfaction and would be grateful to know more about why so I can resolve it.Kind Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Andrew

1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 15 jan 2024
Dear Andrew, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

B

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb
Really comfortable stay. Loved the big room too.
1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 9 jan 2024
Dear B,Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Maeve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Daniel Reid op 9 jan 2024
Dear Maeve, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Matig

brian

1 nacht verbleven in december 2023
Reactie van Daniel Reid op 8 jan 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that it was not 10/10 and would be grateful for some information as to where we can improve.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Charlie

1 nacht verbleven in december 2023
Reactie van Daniel Reid op 8 jan 2024
Dear Charlie, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 – Redelijk

brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel Reid op 8 jan 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that not everything was to your liking but hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

MARK

4 nachten verbleven in december 2023
Reactie van Daniel Reid op 8 jan 2024
Dear Mark, Thank you for your review of your recent stay with us, We hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Daniel Reid op 7 feb 2024
Dear Mark, Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel Reid op 29 dec 2023
Dear Warren,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Oisín

1 nacht verbleven in december 2023
Reactie van Daniel Reid op 1 jan 2024
Dear Oisín,Thank you for your perfect review of your recent stay with us, We are thrilled you had a good time and hope to welcome you back to the hotel in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

Stephen David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Daniel Reid op 21 dec 2023
Dear Stephen David, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location very friendly
1 nacht verbleven in december 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Matig

ioan

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your review of your recent stay with us.I am sorry we did not do enough to earn a more favorable rating and would be grateful for some details as to why so we can make improvements.Regards,Daniel ReidGeneral Manager

2/10 – Ontzettend slecht

Colin

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your reviews of your recent stay with us.I am sorry that this was not to your satisfaction.Regards,Daniel ReidGeneral Manager

6/10 – Redelijk

TIM

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Likes, Plenty of parking. Friendly and helpful staff. Dislikes, Dated, smelly room with frayed Expensive drinks in the bar. Limited menu choices.
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Dear Tim,Thank you for your review of you recent stay with us, I appreciate your comments and am sorry for the elements that you disliked. I will review these, and make corrections where I can.Kind Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Martin

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

MARTIN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location. The staff were all friendly and helpful. Would use again if we need to be in Hull. Hopefully the roadworks on the A63 next to the hotel will be finished by then!
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.We are looking forward to the end of the roadworks, they are scheduled to move away from the hotel very soon!Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Katie

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 21 dec 2023
Dear Katie, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

C L PERKS

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 – Redelijk

Kelly

Positief: Personeel en service, comfort kamer
Room smelt of stale cigarette smoke. Bathroom definitely needed updating.
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 20 nov 2023
Dear Kelly,Thank you for your review of your recent stay with us. My sincere apologies for the smell you encountered. All our rooms are non smoking so I will investigate what has caused this to happen. Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay and staff where really helpful in regards to my food allergy as well
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your perfect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Nicola

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 6 dec 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location, next to quay very pretty
From the bedroom window
Outside
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 15 nov 2023
Dear Susan,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Uitstekend

Lee

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Daniel Reid op 13 nov 2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Goed

Graham

1 nacht verbleven in november 2023
Reactie van Daniel Reid op 13 nov 2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager