Hôtel près de Hot Springs Library (Hot Springs)

« This is a truly unique hotel. It was beautifully, renovated, spacious, super clean, and very convenient for exploring Marshall. The restaurant was good, and it was very relaxing sitting on the deck and listening to the river. The unit was nicely equipped. The only difficulty we had was getting a hold of anyone for questions when we arrived. The phone number in the binder did not answer our call nor reply to text message. I did see a very helpful employee cleaning the next day who answered...

« First, I want to say the hosts were very kind and welcoming—that part of the stay was genuinely appreciated. However, the listing is quite misleading when it comes to amenities. There is no spa or hot springs, and there is no on-site restaurant or bar as suggested. The property itself feels more like a converted family home that has been turned into a bed-and-breakfast, with former kids bedrooms now rented out individually. Because of the gap between what was advertised and what we experienced,...