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Beoordelingen van Internacional Azores Boutique

4 out of 5
Internacional Azores Boutique
Rua Conselheiro Medeiros, 1, Horta - Faial, Horta, Açores

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 24 van 36 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 36 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 36 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 36 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 36 beoordelingen" "

9,8/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Gijs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean room. No old appliances but the breakfast was mediocre
1 nacht verbleven in augustus 2023
Reactie van Receção op 13 aug 2023
Dear host, Thank you for your comments, we work daily for the satisfaction of our visitors. We will certainly improve our breakfast, as you will see on your next visit. Greetings, Internacional Azores Boutique

10/10 – Uitstekend

Antonie

Reisde met familie
3 nachten verbleven in februari 2024
Reactie van Receção op 21 feb 2024
Hi Antonie, we're delighted and thank you for your review. Our team will always be at your disposal and we look forward to you visiting us soon.With best regards, Internacional Azores Boutique

10/10 – Uitstekend

Natalia

1 nacht verbleven in september 2023
Reactie van Receção op 8 sep 2023
Dear guest, thank you for your review. We work every day to provide our visitors with an excellent experience. We really enjoyed having you with us and hope you will visit us again soon. Regards, Internacional Azores Boutique

10/10 – Uitstekend

Philippe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is simply perfect!
2 nachten verbleven in augustus 2023
Reactie van Receção op 27 aug 2023
Dear guest! The team at Internacional Azores Boutique would like to thank you for your kind words. We work hard every day to satisfy our guests. We really enjoyed having you with us and hope you will visit us again soon. Best regards, Internacional Azores Boutique

8/10 – Goed

JESUS MANUEL

2 nachten verbleven in augustus 2023
Reactie van Receção op 28 aug 2023
Querido invitado. Gracias por su comentario y esperamos verle de nuevo en el Internacional Azores Boutique. Saludos cordiales, recepción

8/10 – Goed

AGNES

1 nacht verbleven in juli 2023
Reactie van Receção op 10 jul 2023
Cher visiteur,Nous vous remercions pour votre évaluation car nous travaillons quotidiennement à la satisfaction de nos visiteurs. Nous espérons vous revoir bientôt à l'International Azores Boutique.Respectueuses salutations, La réception

10/10 – Uitstekend

Milena

5 nachten verbleven in mei 2023
Reactie van Receção op 9 jun 2023
Lieber Gast, Internacional Azores Boutique schätzt Ihre Kommentare, sie sind sehr wichtig für uns. Wir arbeiten jeden Tag mit dem Ziel, unseren Gästen eine ausgezeichnete Erfahrung zu bieten. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Rezeption

10/10 – Uitstekend

RICARDO

1 nacht verbleven in februari 2023
Reactie van Receção op 27 feb 2023
Caro Ricardo,O STAF do Internacional Azores Boutique agradece a sua a sua avaliação. Trabalhamos diariamente em prol de melhorarmos a nossa oferta. Foi um gosto te-los no Internacional Azores Boutique.

10/10 – Uitstekend

MEHMET BURAK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel/Hostel
nice service, caring boss, helpful staff. I will come again at the right time in the right season
4 nachten verbleven in december 2022
Reactie van Manager op 1 jan 2023
Dear Guest,Thank you for your comment, we work daily to meet the expectations of our visitors.We wish you an excellent year 2023.International Azores Boutique

10/10 – Uitstekend

Johann

1 nacht verbleven in september 2022
Reactie van Management op 16 okt 2022
Dear Guest, Internacional Azores Boutique appreciates your evaluation. We promise to continue working towards the satisfaction of our visitors. Thank you very much!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schönes toll umgebautes Hotel am Hafen von Horta. Sehr gut lärmisolierende Fenster perfektes Raumklima. Verbesserungen sind beim Frühstück möglich. Ein Hotel das sich lohnt
3 nachten verbleven in juli 2022
Reactie van Management op 28 jul 2022
dear guest, We appreciate your words about your experience at Internacional Azores Boutique. We work hard and for our guests to have a good experience. Thank you very much! Management

8/10 – Goed

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Although there is much to like about this property, it is far from perfect. But I gave it four stars due to the location, which is wonderful and in the heart of the city, very close to everything. But that is also the problem, this hotel can be extremely noisy at night when cars and motorbikes are whizzing by. And the best rooms, those facing the harbor, have the most noise. We found it quite difficult to fall asleep at night. That said, the room was lovely, very nicely decorated and the staff was friendly but not exceptionally well trained. For example, one staff member entered our room without permission while we were napping on the beds! Although he did knock first, I didn't hear him because I was wearing noise-cancelling headphones (see above). There are no deadbolts or manual locks to keep people from entering like this and you have to use your key to exit the room, which would be illegal in the US. He apologized but went on to explain at length that somebody had reported a "problem" in the room. All while my wife and I were laying on the beds! Very unprofessional, although I'm sure this is not an everyday occurrence. In conclusion, the hotel looks great, the rooms are lovely but quite noisy at times and the staff is friendly but not well-trained. Still, because of the rooms and location I'll give it a 4.
4 nachten verbleven in juli 2022
Reactie van Management op 28 jul 2022
dear guest, We appreciate your words about your experience at Internacional Azores Boutique. We work hard and for our guests to have a good experience. Thank you very much! Management

10/10 – Uitstekend

Gabe

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Would definitely come back again. Staff is excellent and hotel is is very good condition. Highly recommended!
1 nacht verbleven in juli 2022
Reactie van Management op 28 jul 2022
dear guest, We appreciate your words about your experience at Internacional Azores Boutique. We work hard and for our guests to have a good experience. Thank you very much! Management

10/10 – Uitstekend

Nancy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautifully restored/ amazing views
I had known this place from childhood and I was so happy to see all the work that was out into keeping a lot of the original details. This is a gem with an amazingly beautiful view of the Marina/ bay and gardens. I was extremely satisfied with all of it and hope to be back someday. Wish the French doors opened to the balcony, but nonetheless it’s very well done. Congratulations 👏
Original Main entrance
View from 2nd floor bedroom
Night glow
Sitting area in bedroom
1 nacht verbleven in juni 2022
Reactie van Direção op 24 jun 2022
Dear Guest, We appreciate your noble words, your recognition is indeed important for those who work daily with the purpose of offering the best that the city offers us. We will be delighted to welcome you back to the Internacional Azores Boutique. Best regards

10/10 – Uitstekend

Dianne, Freeport

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay here was wonderful! We had the perfect room, with a view of the harbor and Mount Pico. Our room was large, and very elegant with 3 floor to ceiling windows, and tastefully furnished. The hotel had that old world charm we were wanting. The harbor was across the street, and easy walking to town attractions. We had lunch and dinner at the hotel and the food was excellent and very reasonable. The front desk staff was very friendly and offered recommendations for sightseeing, and restaurant staff also very good with excellent service. I think this hotel had the perfect location and the view was unsurpassed. I would definitely recommend it!
2 nachten verbleven in juni 2022
Reactie van Ricardo op 24 jun 2022
Dear Guest, Thank you very much for your description and evaluation, we work daily to provide the best that Faial Island has to offer. We would be delighted to have you with us again. Much health.

10/10 – Uitstekend

Dionisio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van RS op 8 jun 2022
Caro hospede! O Internacional Azores Boutique agradece a sua avaliação. Prometemos continuar a trabalhar em prol da satisfação dos nossos visitantes. Muito obrigado! Direçao

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the whole place! Room was comfortable with a great view. Breakfast was just right. Location could t be better and the view was exquisite. Staff was amazing. What a great place!
4 nachten verbleven in mei 2022
Reactie van Direção op 24 jun 2022
Dear Guest, Thank you very much for your description and evaluation, we work daily to provide the best that Faial Island has to offer. We would be delighted to have you with us again. Much health.

10/10 – Uitstekend

Michael

2 nachten verbleven in mei 2022
Reactie van Direção op 8 mei 2022
Caro hospede, Agradecemos muito a sua avaliação, continuaremos a trabalhar sempre em prol dos nossos hospedes. Esperamos vê-lo brevemente no Internacional Azores Boutique. Cumprimentos,

10/10 – Uitstekend

Patrick

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful location and great service.
2 nachten verbleven in maart 2022
Reactie van Manager op 30 apr 2022
Dear guest, Thank you very much for your review, we will continue to work to have an excellent offer that makes a difference. We hope to see you soon.

10/10 – Uitstekend

Nelson

1 nacht verbleven in november 2021
Reactie van Direçao op 18 dec 2021
Muito obrigado pela sua avaliação. Desejamos um Santo Natal e Próspero Ano 2022. Equipa Do Internacional Azores Boutique.

10/10 – Uitstekend

Nelson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Um hotel no centro, frente à marina. Muito bom.
Instalações óptimas, conforto e bom pequeno almoço.
1 nacht verbleven in november 2021
Reactie van Direção op 21 nov 2021
Caro Hospede, Muito obrigado pelos seus comentarios. Esperamos tê-lo em breve no Internacional Azores Boutique. Cumprimentos Direção

4/10 – Matig

Jean-Philippe

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was perfect. Walking distance to sites.
3 nachten verbleven in mei 2021
Reactie van Lima op 1 jun 2021
Dear Guest, we are very pleased to know that you enjoyed staying with us. We work daily on improving our services. Thank you for your feedback. We hope to see you soon. Best regards, Internacional Azores Boutique

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in mei 2021
Reactie van Lima op 16 jun 2021
Dear guest, We don't understand the reason for your review for being given anonymously. and for the absence of comments. Best regards, Internacional Azores Boutique

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021

10/10 – Uitstekend

romain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super hôtel
Nous avons passé une nuit dans cet hôtel. Accueil tardif, notre ferry est arrivé à 2h du matin.. le propriétaire nous a donné la chambre « La Frégate » en référence au français Paulin de Paris, petite attention super! Nous n’avions pas de petit déjeuner buffet, certainement à cause des suivre COVID mais l’hôtel est super! Merci
1 nacht verbleven in juli 2020
Reactie van Lima op 16 sep 2020
Cher invité, Merci pour votre avis et nous sommes très heureux de savoir que vous avez apprécié votre séjour chez nous, ce fut un plaisir de vous accueillir. Nous espérons te revoir bientôt. Meilleures salutations, Internacional Azores Boutique

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Internacional Azores Boutique op 16 nov 2019
Estimado hóspede, ficamos muito satisfeitos em saber que gostou de ficar connosco. Trabalhamos diariamente para melhorar dos nossos serviços e condições. Os seus comentários são fundamentais nesse processo. Esperamos vê-lo em breve. Muito obrigado. Melhores Cumprimentos, Internacional Azores Boutique

10/10 – Uitstekend

Marcelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Gerência op 1 okt 2019
Boa tarde, Muito obrigado, trabalhamos diariamente com vista à satisfação dos nossos clientes. Agradecemos a sua visita.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Faial fabuloso
The hotel was perfectly located along the marina area with views of the island of Pico and its wonderful mountain.
2 nachten verbleven in augustus 2019
Reactie van Gerência op 19 aug 2019
Dear guests, Thank you for your preference as well as feedback on your stay. We hope to see you again at Internacional Azores Boutique. best regards

10/10 – Uitstekend

Fatima

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing.Very good location,beautiful view to the Horta Marina and Pico.Good food at the restaurant,good service.We love our staying.Tank you.
23 nachten verbleven in juli 2019
Reactie van Management op 14 aug 2019
Dear Host, We are very grateful for your honest words. As you have noticed, the International Azores Boutique has recently opened and the whole team works with the same goal, satisfaction of our guests. Thank you very much and see you soon! Management

10/10 – Uitstekend

Audrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!!
This hotel is recently opened and has a central location in “downtown” Horta. It has a nice combination of older architecture mixed with modern furnishings. The staff is very friendly!
1 nacht verbleven in augustus 2019
Reactie van Gerência op 12 aug 2019
Dear Host, Thank you very much for your evaluation, it is important to us that we work daily to satisfy our guests. Our goal is to continue to provide excellent service. best regards Management

2/10 – Ontzettend slecht

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Incompréhension totale
Incompréhension totale mes enfants ont dormi sur un canapé et on me demande un extra pour dormir on marche sur la tete
1 nacht verbleven in juli 2019
Reactie van Ricardo Soares op 9 aug 2019
Bonjour Honnêtement, vous vous êtes comporté très mal, vous vous êtes enfui sans payer de notre hôtel, le pire avait cette attitude avec votre femme et vos deux plus jeunes enfants. Il devrait avoir honte de son attitude irresponsable. Le réceptionniste devait se rendre au bateau où il partait sans avoir payé le logement et demander à la police de recouvrer le montant de sa dette. Vous avez demandé une grande pièce où vous pourriez loger votre famille. Au début, lorsque vous avez fait votre réservation, vous avez omis de dire la vérité quand vous aviez l’âge de vos enfants. Vous avez donc agi de mauvaise foi et je ne veux plus vous voir dans notre hôtel. Salutations La gestion

8/10 – Goed

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chambre spacieuse et décorée de façon originale mais donnant sur un croisement de rues passantes et bruyantes. Accueil chaleureux.
2 nachten verbleven in juli 2019
Reactie van Manager op 27 jul 2019
Cher invité, Merci pour vos commentaires, nous avons récemment ouvert nos portes et nous travaillons quotidiennement pour fournir le meilleur service, tel que le confort et la sécurité. Cordialement Gestionnaire

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Reformado y céntrico, lo tiene todo para ser un lugar con encanto, pero falla estrepitosamente en otras cosas, como el desayuno, o cosas tan curiosas como tener que pedir prestado el secador de pelo... y no siempre está disponible.
2 nachten verbleven in juli 2019
Reactie van Azores Boutique Internacional op 27 jul 2019
Estimado cliente, Recientemente abrimos y seguimos ajustando varios aspectos con el fin de mejorar la experiencia de nuestros huéspedes. Gracias por su comentario que es muy útil. Para que podamos mejorar y evolucionar. Mejores saludos Azores Boutique Internacional

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a new hotel. Great spot and lovely rooms and decor. The breakfast was very disappointing but the staff was very helpful and friendly.
5 nachten verbleven in juni 2019
Reactie van Manager op 28 jun 2019
Dear host, we appreciate your words, we will do everything to improve our breakfast. We work daily with the aim of offering the best service and quality to our guests. We hope to see you soon in our hotel. Best Regards