Vue sur la plage/l’océan

Avis sur Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 804 avis sur 1173." "
Note des voyageurs de 8 (Bien), d’après 207 avis sur 1173." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 1173." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 1173." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1173." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit très bien situé mais trop cher pour la prestation. Hôtel magnifique et très belle chambre mais salle de bains trop petite. Et que dire pour les parasols et transats… 100 dollars de location…
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Dominic

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait
Réponse de Guest Experience Team le 26 juil. 2023
Aloha Dominic, Mahalo for reviewing your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Nothing is more important than your satisfaction, so we are thrilled you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Julien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel d’époque qui vous fait voyager dans le temps. Emplacement idéal sur la plage de Waikiki.
Séjour de 5 nuits en septembre 2022
Réponse de Guest Experience Team le 3 oct. 2022
Aloha Julien, Mahalo for your gracious review of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Known as the "First Lady of Waikiki," our hotel opened in 1901, and we enjoy hearing from our guests about how much they love the historic architecture and beautiful accommodations. We are also pleased that you found our dynamic beachfront location to be perfect for your plans. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was our privilege to stay at the 1st Lady of Waikiki. The staff was super friendly and helpful. The on site gym was terrific for a quick workout. The Pineapple sorbet at the poolside cafe was delicious and I wish I had some now! 😎
Séjour de 3 nuits en mai 2024

10/10 Excellent

Loren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and nice
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience Team le 26 mai 2024
Aloha Loren, Mahalo for reviewing your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Maintaining a high standard of cleanliness and comfort for our guests is a top priority, and we are thrilled to know that we met your expectations in this regard. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

DARINDA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I couldn’t have asked to stay in a more lovely hotel! The rocking chairs under the banyon trees was one of my favorite things. Listening to the waves, the music, and the birds was amazing. We rented a cabana which was absolutely wonderful! I highly recommend!
Séjour de 7 nuits en mai 2024
Réponse de Guest Experience Team le 26 mai 2024
Aloha Darinda, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It is wonderful to know that you loved the rocking chairs under the banyan trees and enjoyed the serene experience of listening to the waves, music, and birds. We are also glad you had a great time renting a cabana and found it to be a highlight of your visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Ruby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Team le 26 mai 2024
Aloha Ruby, Mahalo for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We hope to have the pleasure of doing so again on your next visit to Honolulu.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

TOMOKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

10/10 Excellent

Kazuhiro

息子の結婚式で利用 最高でした
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Team le 25 mai 2024
Aloha Kazuhiro, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for choosing us to host your son's wedding. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa

10/10 Excellent

Hal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is first class so why do they provide industrial course toilet paper?
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience Team le 24 mai 2024
Aloha Hal, Mahalo for the gracious rating of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Your specific feedback has been noted, and we would love to see you again in the future. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 Bien

HIROAKI

Séjour de 6 nuits en mai 2024

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location and property design. Not having access to the balcony was the only drawback. If you send me a gift card or discount I’ll be back soon!
Séjour de 4 nuits en mai 2024

2/10 Horrible

Suthep

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Executive Office le 22 mai 2024
Aloha Suthep, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Mahalo,Hotel Executive Office,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Fannai

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, friendly and helpful staff. Amazing beachfront view. Convenient shopping for local and luxury brands. Walking distance to a variety of great restaurants!
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Team le 21 mai 2024
Aloha Fannai, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know our prime location was ideal for you and that you were impressed with our beautiful property and cordial associates. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this hotel! We’ve stayed here many times and will continue coming back.
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Team le 19 mai 2024
Aloha Julie, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know you love our property and have enjoyed your stay with us. Your continued support means the world to us, and we can not wait to welcome you back for many more wonderful visits.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 Satisfaisant

Americo

Clean
Séjour de 5 nuits en mai 2024
Réponse de Guest Experience Team le 16 mai 2024
Aloha Americo, Mahalo for posting a review of your stay with us. We are glad to know you were impressed with the cleanliness of our property and that overall you had a pleasant time while you were here. However, we regret if we missed meeting any of your expectations. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Claudia, Las Vegas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service
Séjour de 1 nuit en mai 2024

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
beware...the hotel room balconies are closed...no fresh air
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Team le 15 mai 2024
Aloha David, Mahalo for staying at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. While we are glad you liked your overall time with us, we are sorry for the inconvenience caused due to the lack of balcony usage during your stay. We hope you will give us another chance to earn your perfect rating in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 Bien

Lauren, Lake Forest

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great. Pool is tiny, and yes the beach is right there but of course its over crowded because you have all the people and 3 boats that park right there on the sand.
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Kevin

Voyage en couple
Had a king bed on 3rd floor and street noise was an issue. Also had problems with AC breaking down. Pool is small and very so so. Back deck area is nice but chairs on beach would have been nice. Price Fixe at the restaurant wasn’t what we were looking for
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience Team le 14 mai 2024
Aloha, Kevin, Mahalo for sharing your thoughts with us. We were disappointed to read about the issues you had with the air conditioning unit in your guestroom. We will address this appropriately, as our goal is always to provide a relaxing experience to our guests. Furthermore, we are sorry for the noise disturbances you encountered and for the frustrations this caused. We are grateful for your patience, and we want you to know our front desk is always available to help make you as comfortable as possible. We appreciate all of your feedback as we are always looking for ways to improve. We hope you will consider us for your next visit to the area and allow us the opportunity to better your stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 Bien

Julia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
This is an iconic and gorgeous property, the staff are incredible and it is right on the beach which is rare. That said- spring for an ocean view room. We didn’t see any reviews saying otherwise and we regret it. It was so. Noisy. Do not get a city view room for this reason if you wish to sleep. That and unfortunately the balcony’s were all under construction- this was super disappointing and could’ve been disclosed better prior to our stay.
Séjour de 8 nuits en avril 2024
Réponse de Guest Experience Team le 12 mai 2024
Aloha Julia, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased that we could provide you with an enriching stay. We appreciate your generous comments regarding our attentive associates and unbeatable beachfront location. However, we are sorry for the noise issues that disturbed you while you were here. Please know our front desk associates are always available to help make your stay as comfortable as possible. Moreover, it is disappointing to hear about the inconvenience caused due to the lack of balcony usage during your stay. Mahalo for all the feedback that helps us strengthen our guest experience on all levels. We hope you will choose us again so we can welcome you back to the seamless stay you deserve.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
its the staff that make the difference and the location .
Séjour de 3 nuits en mai 2024

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Team le 11 mai 2024
Aloha Andrew, We are pleased your stay was enjoyable, and we are grateful for your nice rating. All of us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

james

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice but parking was awful
Séjour de 7 nuits en avril 2024

8/10 Bien

JOEL, New York

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very center of waikiki
Séjour de 3 nuits en avril 2024

8/10 Bien

Hyun jin

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2024
Réponse de Guest Experience Team le 10 mai 2024
Aloha Hyun, All of us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 Satisfaisant

kayo, nissin-city

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Team le 10 mai 2024
Aloha Kayo, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself is absolutely beautiful, the staff are all so incredibly friendly and attentive, and the Banyan tree/pool area looking out to Waikiki is breathtaking! Thank you for a wonderful honeymoon!
Séjour de 5 nuits en mai 2024

10/10 Excellent

AYAKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Guest Experience Team le 10 mai 2024
Aloha Ayako, Mahalo for letting us know your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Hyejin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was awesome
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Team le 6 mai 2024
Aloha Hyejin, Mahalo for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 Bien

Jaime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

10/10 Excellent

Samuel

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
h
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Team le 4 mai 2024
Aloha Samuel, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Robert Alan, New Harford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024

8/10 Bien

MOTOKO

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Team le 3 mai 2024
Aloha Motoko, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Lovely Irish

Séjour de 3 nuits en avril 2024

10/10 Excellent

Mark Anthony, LUBBOCK

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are so nice from the front desk, bell service, pool attendants, housekeeping and the dining staff. Special mention to Samson from the front desk for being so nice and accommodating when we told him we are celebrating our daughter’s birthday during our stay. Kudos to all the staff! Mahalo Westin Moana.
Séjour de 4 nuits en avril 2024
Réponse de Guest Experience Team le 1 mai 2024
Aloha Mark, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for making us a part of your daughter's birthday celebration. It is lovely to know you had an enriching stay and that our intuitive associates helped to enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Julia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, amazing service, delicious breakfast buffet. I would definitely recommend this hotel to my friends!
Séjour de 7 nuits en avril 2024

6/10 Satisfaisant

Sophie

Séjour de 4 nuits en avril 2024
Réponse de Guest Experience Team le 18 mai 2024
Aloha Sophie, We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 Satisfaisant

Jong Myeon

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Old, small room size, dancing at night in lobby everyday.
Séjour de 6 nuits en avril 2024
Réponse de Guest Experience Team le 26 avr. 2024
Aloha Jong, Mahalo for taking the time to leave your comments. While we wish you had a better experience as our guest, we are grateful for feedback that helps us improve. As a historic resort, we, unfortunately, cannot change anything in regard to the size of our rooms. It is disappointing to know we did not meet your expectations during your stay. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. Mahalo once more for sharing your experience and providing us with helpful information that can further enhance our services going forward.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Taro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
大好きなホテルです。 立地もホテルのインテリアも大好きで何度も宿泊しています。 今回は工事中ということでお気に入りのバルコニーには出ることができませんでしたが、その分滞在中に使えるクーポンを提供していただきました。
Séjour de 4 nuits en mars 2024
Réponse de Guest Experience Team le 27 avr. 2024
Aloha Taro, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Your continued loyalty means the world to us, and we are grateful for the opportunity to host you during your visits. We are sorry to read your favorite balcony was under construction during your recent stay, but we are glad our team provided you with a coupon to make up for the inconvenience. We are also happy you love our location and interior. We can not wait to welcome you back for another memorable stay, and we will do our best to ensure that your next visit is just as fantastic as the ones before.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 Satisfaisant

Stephen

Voyage en famille
Les points forts : Propreté et personnel et service
pool only open during the daytime. a hot tub should be included. balconies not open currently . potential guests should be informed when making reservation
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Team le 24 avr. 2024
Aloha Stephen, Mahalo for reviewing your stay with us. We apologize for any inconvenience caused by the pool's operational hours and the concerns you had with the hot tub. We are also sorry for any disappointment caused by their current closure. We will work on ensuring that potential guests are informed about any limitations or changes to our amenities when making reservations. Your feedback is valuable to us as we strive to enhance the guest experience, and we appreciate your input. We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our second stay at the Moana Surfrider, and a welcome return. I was happy to have reserved a room in the old building proper, which exudes a wonderful mix of classic history and modern luxury. Walkable is an understatement, with the beach on one side and Waikiki’s shopping and eating immediately opposite. Facilities were immaculate and staff welcoming and helpful. Particularly enjoy the restaurants and bar under the banyan tree - hard to beat that ambience. Look forward to visiting again!
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tomas, Bloomingdale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
xxx
Séjour de 5 nuits en avril 2024
Réponse de Guest Experience Team le 23 avr. 2024
Aloha Tomas, Mahalo for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it is nice to hear that you had an enjoyable stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We'd love to host you again someday for another great visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Florabelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location , walkable to the beach, Friendly & very helpful staffs
Séjour de 7 nuits en avril 2024
Réponse de Guest Experience Team le 22 avr. 2024
Aloha Florabelle, Mahalo for chosing to stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We are also excited to share your kind remarks with our associates. They are committed to enhancing each guest's visit with exceptional Hawaiian hospitality, and we appreciate your recognition of their service. We value your business and look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Ryo

Voyage en famille
Les points forts : Personnel et service et équipements
どうしても建築年数的に内装が古くガタがきている。ただ清掃は行き届いているので不潔な感じはない。 壁が薄いのとバスルーム以外にドアがないので防音性能は皆無(隣の部屋の会話どころか、ジッパーの開閉音が聞こえるレベル) ただそれを補って余りあるロケーションの良さ、眺めの良さ、サービスや館内レストランのクオリティの高さがある。 欠点はあるが差し引きで言うとまた泊まりたいと思えるステキなホテルでした。ありがとうございました!
Séjour de 6 nuits en avril 2024

10/10 Excellent

Joshua Kyle

Voyage en famille avec de jeunes enfants
My family and I absolutely loved our time at the Moana Surfrider. Located right on the beach in central Waikiki it’s a great location and the staff are lovely. Don’t think about it too much, just book this place!
Séjour de 6 nuits en avril 2024
Réponse de Guest Experience Team le 22 avr. 2024
Aloha Mr. Kyle, Mahalo for the generous review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to read about your enriching stay and how much you and your family enjoyed our excellent location and thoughtful hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. We appreciate your recommendation and look forward to welcoming you all back soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Jean C

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful facility in a great location.
Séjour de 9 nuits en avril 2024

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable
Séjour de 1 nuit en avril 2024
Réponse de Guest Experience Team le 19 avr. 2024
Aloha Becky, Mahalo for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach your home whenever your travels bring you to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 Excellent

Paul

Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Team le 8 mai 2024
Aloha Paul, Mahalo for rating your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

4/10 Médiocre

Denice Joanth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Guest Experience Team le 18 avr. 2024
Aloha Ms. Joanth, Mahalo for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa