Vacances de Helmsley

Bon hôtel, propre, calme et avec un personnel très professionnel. Possibilité de dinner le soir tard après votre arrivée. A proximité du centre ville et de restos sympas. Idéal pour un voyage d'affaire à Huddersfield.

Mattress was worn out. Had glitter on my face when I woke up suggesting not actually changed sheets.

Good location, but some things could be improved We stayed at the hotel and overall had a mixed experience. The location is very good—it’s not far from the city centre and also not far from the train station, which was very convenient. The first room we were given had a double bed, which was fine as I was staying with my daughter. However, the shared shower was not working properly and there was no hot water. Thankfully, Joan was very helpful when we contacted her and arranged for us to move to another room with a private shower. For this reason, I would recommend booking a room with its own shower if possible. The shower in the second room worked, although I had to let the water run for around 5–10 minutes before it became warm. It wasn't particularly hot, but it was warm enough to shower. I would also suggest improving the way guests access the hotel. Using the code to get inside was quite difficult at times, even for me, so I think this could be particularly challenging for older guests. The Wi-Fi was also sometimes unreliable, and I had difficulties connecting to the TV. Netflix and YouTube weren't working properly when I tried to use them. Overall, I would say the rooms are of decent quality and the location is a big advantage. However, there are several things that could be improved to make the stay more comfortable and convenient for guests.

The New Hobbitt Hotel was the first time we'd used a self checking facility and it was very efficient. We didn't really see any staff, other than in passing with housekeeping staff but rooms were very clean and well maintained. Beds were comfortable, water in the newly refurbished bathroom / shower was hot and towels were fluffy. The bottles of water, instant porridge and croissants were not expected but very welcome. There was plenty of parking. We would recomend this hotel and would be happy to stay again. Please note, the route from Sowerby Bridge town centre to the New Hobbit Hotel includes very steep hills and tight corners but the view is worth it!