Accommodatie ligt op het strand, strandlakens, snorkelen, surfen
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Beoordelingen van Montage Kapalua Bay

5 out of 5
Montage Kapalua Bay
One Bay Drive, Lahaina, HI

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 169 van 191 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 191 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 191 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 191 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 191 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sarah Rocio Gomez y

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic experience! Great SPA! All resort’s staff goes above and beyond.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Janet P

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort!
6 nachten verbleven in februari 2024

10/10 – Uitstekend

Robin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff was extremely friendly, attentive and a pleasure to be around! Edna on the hospitality staff went above and beyond to make our stay special. Thank you!
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sunwoo

3 nachten verbleven in juli 2023

10/10 – Uitstekend

TAKUYA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Colleen

2 nachten verbleven in april 2023

10/10 – Uitstekend

Cristal Ruiz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great! The service was excellent!
4 nachten verbleven in februari 2023

10/10 – Uitstekend

Kristy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Favorite Hawaiian Resort
Our new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. The 2 bedroom ocean-view villa was exceptional. Gorgeous views over the pool and ocean. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. Kitchen well stocked. We could have cooked complex meals and would have had everything we needed. Coffee was very good provided in the room with a very nice carafe style coffee maker. The resort grounds are beautiful. The pool is the most amazing pool we've ever seen. Very private with lots of hidden lagoons. Loungers around the pool were outstanding. Large with very thick cushions. Towels poolside were the only thing I found lacking, stained and small. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Pool service was good not great. Definitely not attentive. In room dining food and service excellent. Valet/Bell services were excellent. Very helpful, always addressing us by name. Loved the private transpiration within the Kapalua resort. Very convenient for dining and the occasional run up to the general store.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

NAKYOUNG

2 nachten verbleven in december 2022

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2022

10/10 – Uitstekend

Ezequiel Jesus, Chevy Chase

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly a paradise
8 nachten verbleven in juni 2022
Reactie van Roger Bright op 18 jun 2022
Aloha, thank you for sharing your thoughts with us. We are thrilled that you enjoyed your time at the resort and look forward to your next visit. Hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

8/10 – Goed

peiyun

5 nachten verbleven in juni 2022
Reactie van Roger Bright op 18 jun 2022
Aloha, thank you for expressing your rating with Expedia. Feel free to share your thoughts on how we can improve. my email is roger.bright@montage.com. Hopefully we can welcome you back to the resort on a future visit to Maui. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 – Uitstekend

Ivan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent place to stay
2 nachten verbleven in mei 2022
Reactie van Roger Bright op 18 jun 2022
Aloha, we are thrilled to hear that you enjoyed your time at Montage Kapalua Bay. We look forward to having you back at the resort - hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 – Uitstekend

Rachel

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning on all levels.
1 nacht verbleven in maart 2022

8/10 – Goed

Basil

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
9 nachten verbleven in maart 2022

10/10 – Uitstekend

Wei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2022

10/10 – Uitstekend

Micael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2022

10/10 – Uitstekend

Erin

10 nachten verbleven in januari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property by far exceeded all expectations! Absolutely beautiful!
2 nachten verbleven in juli 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location, but service is not like a 5star, they charged me a spa massage which I didn’t have, luckily when I double check my email bill found out, remember to double your invoice after check out.
5 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We will definitely return to this luxurious hotel. The staff and facilities are excellent.
4 nachten verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2021

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in januari 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!
5 nachten verbleven in maart 2020
Reactie van Roger Bright, Director of Sales & Marketing op 16 mrt 2020
Aloha, we are pleased to hear that you had an amazing time on Maui and at Montage Kapalua Bay. I will share this with our entire resort staff. Hope to see you in the near future. Warmest regards, Roger

8/10 – Goed

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
High end
All around great
3 nachten verbleven in maart 2020
Reactie van Roger Bright, Director of Sales & Marketing op 11 mrt 2020
Aloha Patrick, thank you for the 8 of 10 rating. We hope you enjoyed your stand look forward to welcoming you back in the near future. Warmest Regards, Roger

10/10 – Uitstekend

Charles, Greensboro, NC

Reisde met familie
Positief: Netheid
Location was exceptional and grounds were immaculate.
3 nachten verbleven in februari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 1 mrt 2020
Aloha Charles, mahalo, thank you for the five of five rating. We are happy to hear that you enjoyed the place and exceptional surroundings. Our associates look forward to welcoming you back in the near future. Warmest regards, Roger Bright

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous property and with excellence in staffing and service every day!
7 nachten verbleven in februari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 28 feb 2020
Aloha, Mahalo(thank you) for the great review. We hope to welcome you back to our resort sometime in the near future! Warmest regards, Roger Bright

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an amazing property with amazing service. The views are incredible and the small touches throughout our vacation really made it memorable.
6 nachten verbleven in februari 2020
Reactie van Director of Rooms op 26 feb 2020
Aloha - Thank you for your review and generous compliments. We look forward to welcoming you back to Montage Kapalua Bay. Jeff Tenorio Director of Rooms

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in februari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 17 feb 2020
Aloha, thank you for the five out of five rating. We are happy to hear that you enjoyed your visit at Montage Kapalua Bay. Our associates look forward to you visiting our resort in the near future. Mahalo, Roger

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 4 feb 2020
Aloha, thank you for the high rating. We hope you enjoyed your time at Montage Kapalua Bay and look forward to welcoming you back in the near future. Mahalo, Roger Bright

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breathtaking room, view and property grounds and all staff was very friendly! Full kitchen if cooking is your jam too.
3 nachten verbleven in januari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 16 jan 2020
Aloha, thank you for the amazing review. We find having large residences enhance guest experience. Our Associates look forward to seeing you back at the resort in the near future. Mahalo

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing resort with fantastic rooms, pool and easy access to calm beach with great snorkeling. Service was great throughout with attention to children especially. As expected, food and drinks were pricey but there were several other options in the surrounding area.
3 nachten verbleven in januari 2020
Reactie van Roger Bright, Director of Sales & Marketing op 10 jan 2020
Aloha, we are pleased to hear that you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you and your family back in the near future. Warmest regards, Roger

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in december 2019
Reactie van Roger Bright, Director of Sales & Marketing op 18 dec 2019
Aloha, thank you for the 5 of 5 rating. We look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards, Roger

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Roger Bright, Director of Sales & Marketing op 13 dec 2019
Aloha Thomas, thank you for the 8 of 10 rating. We look forward to hosting you and your family sometime in the near future. Warmest regards, Roger

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2019
Reactie van Roger Bright, Director of Sales & Marketing op 13 dec 2019
Mahalo - thank you for the 5 of 5 score. We hope to see you at Montage Kapalua Bay in the near future. Aloha, Roger

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 6 nov 2019
Aloha, thank you for the 5 of 5 rating. We hope you enjoyed your time at Montage Kapalua Bay. We look forward to your next visit in the near future. Mahalo

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 4 nov 2019
Aloha, thank you for the 5 of 5 rating. We are happy to see that you enjoy being at Montage Kapalua Bay. Have a great vacation! Mahalo

10/10 – Uitstekend

Ixchell, Boulder Creek, CA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was one of the most beautiful properties with the best all around service and amenities.
8 nachten verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 28 okt 2019
Aloha, thank you for the kinds words. We agree, Montage Kapalua Bay is located at an amazing place on Maui. we hope your future vacation plans brings you back to our resort. Mahalo

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 28 okt 2019
Aloha, thank you for the five of five rating. Our associates are proud of Montage Kapalua Bay - I hope they made your time here even more special. We all look forward to a future visit to our resort. Mahalo

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Place in Maui
Best experience of our 2-week trip! We splurged to do a few nights here for our wedding and have a beautiful place to get ready the day-of. Could not recommend this place more - we will def be back!
2 nachten verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 21 okt 2019
Aloha Ashley, we are thrilled to hear you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you back to the resort in the near future. Mahalo

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow! We loved everything about Montage! The staff was very friendly and helpful.
1 nacht verbleven in oktober 2019
Reactie van Roger Bright, Director of Sales & Marketing op 15 okt 2019
Aloha, thank you for the kinds words. We pride ourselves in recruiting the best people for the resort. Our associates will be happy to hear that you enjoyed the resort and interacting with them. We look forward to your next visit! Mahalo

10/10 – Uitstekend

JESSICA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank You for The Most Amazing Time Ever
This was the most incredible hotel ever. The service was amazing and we truly had the best time of our lives. We can not wait to come back and we plan on doing so as often as possible..
5 nachten verbleven in september 2019
Reactie van Roger Bright, Director of Sales & Markeing op 8 okt 2019
Aloha, Thank you for the 10 out of 10 rating. We are please that you enjoyed your time at our hotel. Our staff and associates look forward to your next visit in the near future. Mahalo

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place we’ve ever stayed at a resort. Our room was amazing a spectacular ocean view. The staff were accommodating. The only thing I noticed, I saw a few little bugs in the kitchen area. Other than that, everything was top notch! We’ll definitely stay there again!
5 nachten verbleven in september 2019
Reactie van Roger Bright, Director of Sales & Marketing op 2 okt 2019
Aloha, we are happy that you enjoyed the hotel and resort. I do apologize for the insects - one of the challenges of living in the tropics... rest assured that we have an ongoing program for pest control. Our associates look forward to your next visit! Warmest regards, Roger

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Roger Bright, Director of Sales & Marketing op 8 okt 2019
Aloha and thank you for the five out of five rating. Feel free to share what you enjoyed about the Montage Kapalua Bay. Our associates look forward to your next visit to Maui and our resort. Mahalo

10/10 – Uitstekend

FUM, 東京

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
まさに楽園ですね。庭園、部屋のクオリティーも世界トップクラスです。
3 nachten verbleven in augustus 2019
Reactie van Roger Bright, Director of Sales & Marketing op 7 sep 2019
Aloha, we are pleased to hear that you enjoyed staying at Montage Kapalua Bay. Should your travels bring you back to Maui - we hope that you choose to stay with us again. Warmest regards, Roger Bright

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2019
Reactie van Roger Bright, Director of Sales op 17 aug 2019
Aloha and Mahalo, thank you for the 5 of 5 rating. We will be sure to let our associates know that you enjoyed your stay at Montage Kapalua Bay. Look forward to your return to our resort in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in juli 2019
Reactie van Roger Bright, Director of Sales op 17 aug 2019
Aloha, we are pleased that you enjoyed your stay at Montage Kapalua Bay. Our associates look forward to your next visit to the resort in the near future. Mahalo

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous accommodation and grounds/position Very expensive food and drink
9 nachten verbleven in juli 2019
Reactie van Roger Bright, Director of Sales & Marketing op 17 jul 2019
Aloha, thank you for the great rating. We also appreciate your comment about our dining experience. Our staff and associates look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen
Well, I absolutely love Montage Kapalua Bay, and my husband and I wanted to make it a place that we would return to annually. In 2018, Montage Kapalua Bay created an unparalleled experience in Maui. However, our last vacation there (2019) had some major inconsistencies, and it was very disappointing. It definitely fell way short of the World Renown Reputation of Montage. I can't say if we will be back again. And I say that with a heavy heart, because I actually love Montage Resorts. I feel like I lost confidence in Montage Kapalua Bay's ability to deliver that World Class Experience that Montage is World Renown for. We purposely select Montage Kapalua Bay as our destination because of their philosophy of "an ultra luxury hotel", "devoted to delivering that World Class Experience to their guests", and a place where you and your loved ones can "create lasting and cherished memories". Additionally, Montage Kapalua Bay describes on it's website, "Hawaiian lifestyle at it's finest", and "luxury, rest and relaxation across 24 acres of tropical paradise." Needless to say, that was not our experience in 2019. Since I am limited to only a certain number of characters, I'll be brief. We had cockroaches, Eco-Lab came to spray, the dishwasher overflowed and had to be replaced twice, we got moved to a room with a poor view, and we heard hammering and sawing both on the lanai and inside the residence (in the new room we were moved to), etc...
6 nachten verbleven in mei 2018
Reactie van Roger Bright, Director of Sales & Marketing op 12 jul 2019
Aloha, Montage Kapalua Bay strives each day to fulfill all guest expectations. We do apologize for falling short. Our resort does have a program for insect control as does every hotel in Hawaii. Being in the tropics has its challenges. We have since increased our program to be proactive in our process. We want to always make things right during your stay and unfortunately we were not able to fully do that. We do hope you choose to allow us another chance to show that we are indeed a World-Class Resort. Feel free to contact me if you would like to share more about your experience at Montage Kapalua Bay.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Voorzieningen
6 nachten verbleven in mei 2019