Exterieur

Beoordelingen van Fortune Park Haridwar - Member ITC Hotel Group

4 out of 5
Fortune Park Haridwar - Member ITC Hotel Group
Plot No. 296/2 NH-58 Bahadrabad, Haridwar, Uttarakhand

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 39 van 61 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 61 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 61 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 61 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 61 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Aishwarya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My parents had a good experience staying there for their annual Haridwar visit.
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Aishwarya, We're thrilled to hear that your parents enjoyed their stay during their annual Haridwar visit! It's fantastic to know our hospitable service and comfortable accommodations made their trip memorable. We are looking forward to welcoming them back for their next visit. Your encouraging words motivate us to strive for excellence. We appreciate you taking the time to share their positive experience. Thanks & RegardsShamsher Singh Chauhan

10/10 – Uitstekend

Jatinder

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excellent facility and the location. Worth every penny. Would definitely be the 1st in choice next time too.
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Dear Jatinder, We are delighted to hear that your experience with us was an excellent one. Your positive words about our facility and location are greatly appreciated. It's wonderful to know that you consider us worthy of every penny spent and your first choice for future visits. We look forward to welcoming you back on your next trip and we promise to provide the same level of service and hospitality. Our team continues to strive for maintaining high standards to ensure guest satisfaction. Your continued patronage and suggestions are a vital part of our growth. Once again, it's a pleasure to have you as our esteemed guest. Thanks & Regards,Shamsher Singh

2/10 – Ontzettend slecht

Shachen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Shamsher Singh op 26 mrt 2024
Dear Shachen, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future.

10/10 – Uitstekend

Kiran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Shamsher Singh op 26 mrt 2024
Dear Kiran, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us

10/10 – Uitstekend

Vinay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all excellent
2 nachten verbleven in februari 2024
Reactie van General Manager op 9 mrt 2024
Dear Vinay, We are thrilled to hear your experience was excellent! It's our goal to provide outstanding service and top-quality offerings, and knowing we've met that mark for you is incredibly rewarding. If there's any particular aspect that stood out or anything we could do to make your next visit even better, we'd love to hear it. Your feedback is invaluable in our continuous effort to improve and deliver the best possible experience to all our guests. Looking forward to welcoming you back soon! Thanks & Regards,Shamsher Singh

10/10 – Uitstekend

Vikram

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was extremely hospitable ; rooms were spacious ,modern and very clean
1 nacht verbleven in februari 2024
Reactie van Shamsher op 3 feb 2024
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

10/10 – Uitstekend

Mridul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff who accommodated every non standard request we had. Thanks a lot!
1 nacht verbleven in januari 2024
Reactie van Shamsher op 3 feb 2024
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

10/10 – Uitstekend

Harishkumar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at was excellent the staff were very polite and helpful and we enjoyed our stay
3 nachten verbleven in januari 2024
Reactie van General Manager op 31 jan 2024
Dear Harishkumar, We are thrilled to hear about your positive experience at our establishment! It's always wonderful to know that our guests have enjoyed their stay and found our staff to be polite and helpful. Your kind words have been passed on to our team, which undoubtedly will continue to motivate them to provide top-notch service. We are committed to ensuring each guest feels valued and content during their stay. Your satisfaction and enjoyment are our paramount goals. We hope that on your next visit, we will exceed your expectations once again. Thanks & Regards,Shamsher Singh

10/10 – Uitstekend

JINHO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van General Manager op 8 dec 2023
Dear JINHO, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Shamsher Singh

4/10 – Matig

SHREEN R

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The Hotel rooms did not have windows opening to the outside, pretty claustrophobic. They don’t inform this during the booking of the rooms. For a double occupancy room only one key is provided.
2 nachten verbleven in november 2023
Reactie van Shamsher Singh op 29 nov 2023
Dear SHREEN R, We understand your concerns regarding the layout of our hotel rooms and acknowledge the issue regarding the windows. Our prime focus is on providing a comfortable stay to our guests and we're regretful if you found the rooms claustrophobic. We will certainly highlight this concern to our management for possible future upgrades. Regarding the key provision, I would like to clarify that we provide a single key to ensure the security of the belongings of our guests. The one key per room rule is set in place so that the unnecessary misplacement of keys is avoided. We do have spare keys available on request, and we'll ensure that this option is more clearly communicated to our guests moving forward. We appreciate the feedback and will try to make improvements to enhance the overall guest experience.

6/10 – Redelijk

SHREEN R

Reisde met familie
Positief: Netheid, personeel en service
The Rooms of the Hotel look into the shaft and they don’t mention that during the booking. The staff is nice and friendly
1 nacht verbleven in november 2023
Reactie van General Manager op 28 nov 2023
Dear SHREEN R, Thank you for your feedback regarding our hotel rooms. We apologize for any disappointment caused by the view of the shaft not being mentioned during the booking process. We understand the importance of transparent communication and will ensure this information is included moving forward. Your suggestion is appreciated, and we will work on providing more detailed room descriptions to avoid any future confusion. We are pleased to hear that you found our staff to be nice and friendly. Our team takes great pride in providing excellent service, and it is rewarding to know that their efforts made a positive impact on your stay. We value your feedback and will continue to foster a welcoming atmosphere for all our guests. It is important to us that you have a comfortable and enjoyable experience during your time with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Thank you once again for sharing your thoughts with us. Thanks & Regards,Shamsher Singh

10/10 – Uitstekend

satyabala, Boca Raton

1 nacht verbleven in november 2023
Reactie van Shamsher Singh op 18 dec 2023
Dear Satyabala Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us

6/10 – Redelijk

Ankit

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property but reception service is not so great.
1 nacht verbleven in oktober 2023
Reactie van Shamsher Singh op 27 okt 2023
Dear Guest,Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future.Thanks & Regards,

10/10 – Uitstekend

Prashant, Pune

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice one night stay in this hotel.
1 nacht verbleven in oktober 2023
Reactie van Shamsher Singh op 5 okt 2023
Dear Guest,Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usThanks & Regards,

8/10 – Goed

Shalini

1 nacht verbleven in september 2023
Reactie van Shamsher Singh op 9 okt 2023
Dear Shalini,Thank you for taking the time to leave us a positive review! We're delighted to know you had a good experience with us and hoping to provide you more of the same in the future.Thanks & Regards,

2/10 – Ontzettend slecht

DK

4 nachten verbleven in augustus 2023
Reactie van General Manager op 15 sep 2023
Dear DK, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Shamsher Singh

8/10 – Goed

himanshu

1 nacht verbleven in juli 2023
Reactie van General Manager op 3 aug 2023
Dear himanshu, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Shamsher Singh

10/10 – Uitstekend

Rakesh

Zakenreiziger
Positief: Personeel en service
If you can ignore the surrounding areas , you will come to like it . From a modest lobby , you will be surprised by very well kept rooms which are clean , efficient and modern . The front office people are genuinely efficient and make all efforts to make guests feel welcome . The restaurant is again efficient if not plush with limited offering but making it up with great hospitality and tasty food . It is about15 to 20 minutes drive ti the Ganga ghats . The surrounding area is a bit of a letdown as it looks like an industrial area with heavy vehicle traffic at all hours .
1 nacht verbleven in juni 2023
Reactie van General Manager op 29 jun 2023
Dear Rakesh, Thank you for taking the time to review our hotel. We're glad to hear that you were pleasantly surprised by our clean and efficient rooms, and that you found our staff welcoming and effective. It's equally heartening to know that you enjoyed our restaurant's offerings and appreciated our efforts to deliver great hospitality. We apologize if the surrounding industrial area was not to your liking, and we wish we had control over it. However, we're pleased that you still found the proximity our hotel offers to the Ganga ghats to be convenient. Efforts are surely made to keep our interiors as pleasing and cozy as possible, to take our guests away from the hustle-bustle of the heavy traffic. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back soon. Thanks & Regards,Shamsher Singh

10/10 – Uitstekend

gomty

Positief: Netheid, staat van de accommodatie en faciliteiten
Very comfortable stay , neat & clean place
1 nacht verbleven in mei 2023
Reactie van Shamsher Singh op 12 mei 2023
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.Look forward to welcoming you back.Thank you

4/10 – Matig

Prit

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Neeraj

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Management wasn't professional and reasonable in managing our stay
1 nacht verbleven in januari 2023
Reactie van Shamsher op 27 jan 2023
Dear Guest,Thank you for taking time to review us.We truly value your review, as it helps us to improve and offer Happy Stays for all our guests.May we request you to write on shamsher.singh@fortunehotels.in or share your contact number for us to understand your experience better. look forward to welcoming you back.Happy regards

10/10 – Uitstekend

Saikat

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had major issues with internet. The white list certain urls and black list Netflix. I stayed at many hotels during my journey this one was difficult when it comes to wifi connections and watching things like cnn or fox or Netflix. Spent a lot of time confused initially, they didn’t let me know what to expect when it comes to wifi. If they fixed there internet wifi issues it would be a great place to stay.
Reactie van Shamsher Singh op 16 jan 2023
Dear Guest,It was a pleasure having you stay with us at Fortune Park Haridwar.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,

10/10 – Uitstekend

Mridul

2 nachten verbleven in december 2022
Reactie van Shamsher op 9 mrt 2023
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.Look forward to welcoming you back.Thank you

10/10 – Uitstekend

Sandip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Clean rooms. Professional staff.
Reactie van Shamsher op 28 dec 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Uitstekend

Parmjit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall ambience was good. Spacious clean rooms and washroom. Staff at restaurant was excellent. Food stuff was ok. Everything was great but water was not hot enough in shower.
Reactie van Shamsher Singh op 26 dec 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that other then hot water issue, which has happened due to some technical fault in boiler,the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Uitstekend

Bharat

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Brilliant hotel, great food In restaurant plus clean and modern facilities and really friendly and helpful staff
1 nacht verbleven in november 2022
Reactie van Shamsher singh op 28 nov 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Uitstekend

Selvaranee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff in dining room were so polite , friendly and attentive especially Akash. Had a short stay but pleasant memory
1 nacht verbleven in september 2022
Reactie van Shamsher op 7 okt 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

8/10 – Goed

Abhineet

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, great service.
This is a lovely hotel with excellent food and great service. We went on a family holiday and went to Haridwar and Chandi Devi Temple. I would definitively recommend the hotel.
2 nachten verbleven in augustus 2022
Reactie van Shamsher op 6 sep 2022
Dear Guest,Namaste from Fortune Park Haridwar!It was a pleasure having you stay with us during your recent visit to Haridwar.We thank you for taking time to share your feedback on expedia and are delighted to learn that you found our product, facilities to your satisfaction.It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with The Hotel Team Members.Team Fortune Park Haridwar is working hard to ensure we deliver best of the services.I look forward to meeting you during your next visit to Fortune Park Haridwar.Regards,

10/10 – Uitstekend

Ravi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good overall
The food taste was good not the best we have had in north India.
2 nachten verbleven in november 2021
Reactie van Shamsher op 26 feb 2022
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Uitstekend

Siddharth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb Property with Helpful Staff
The best property for a Family stay in Haridwar... This was the third time I've stayed at this property and everything was perfect... The staff is very helpful and accommodating and would go out of their way to help you manage with a small child... Staying here gave me the piece of mind that one always wants during a family vacation... Vinod, Pradeep, Ashish and Dipesh were excellent in their service... Looking forward to coming back soon
1 nacht verbleven in december 2021
Reactie van Shamsher op 27 dec 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on hotels.com and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay near Haridwar
Our stay was safe, clean and simple. The staff was welcoming and facilities adequate. The only callout was food which we found to be underwhelming.
2 nachten verbleven in november 2021
Reactie van Shamsher Singh op 18 nov 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on Expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. For suggestions/Issues - Food:- I have taken a note and matter will be discussed with the concern HOD to take corrective action. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Uitstekend

Mohit

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice property
Neat and clean property with spacious rooms. Staff is also very helpful.
1 nacht verbleven in november 2021
Reactie van Shamsher Singh op 12 nov 2021
Dear Mohit, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on hotels.com and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Uitstekend

Nishkarsh

1 nacht verbleven in oktober 2021

6/10 – Redelijk

Sushant

Reisde met familie
Positief: Netheid, comfort kamer
Standard Service. Not that great.
Okay Hotel. Not as expected and paid for. Rooms were clean and tidy, staff was supportive. Location is at one corner of the city. Biggest disappointment was the breakfast buffet. Nothing seemed appropriate except Aalu Paratha. Pooha was all dry and hard, fruits were also not fresh. Pineapple was very sour. Idli and sambhar were also not good in taste. Overall the whole money of breakfast buffet went in drain.
1 nacht verbleven in juli 2021
Reactie van Shamsher op 22 jul 2021
Dear Sushant, Warm greetings from all the team at Fortune Park Haridwar. On behalf of the management of Fortune Park Haridwar, I would like to thank you for staying with us. At Fortune Park Haridwar we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you did not like our breakfast buffet spread during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Haridwar. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

10/10 – Uitstekend

Prashant

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My best stay
After long trip reached hotel late night. Reception to checkin the room hardly took anytym.. 3 signatures and thats it.. The speed and politeness of staff impressive. Facility in room good. Courteous staff for room service. Restaurant .. Food and staff both good. Covid precautions taken all around. Appreciate sincerity. My best experience of staying in any of the hotels till now.
1 nacht verbleven in april 2021
Reactie van Shamsher op 9 aug 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on Expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been conveyed with Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Uitstekend

Raman

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel in Haridwar
The rooms were very neat and clean, Dinner and Breakfast was superb. Just a little away from the main town but rest everything was great.
1 nacht verbleven in februari 2021
Reactie van Shamsher Singh op 20 feb 2021
Dear Guest, Greetings from Fortune Fortune Park Haridwar! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Haridwar. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park Haridwar, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Park Haridwar and would be delighted to assist you with any requirements. Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Shamsher Singh op 12 dec 2020
Dear Guest, It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It’s excellent hotel
It was Amazing
2 nachten verbleven in januari 2020
Reactie van Shamsher Singh op 12 dec 2020
Dear Mr. Agarwal, It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

2/10 – Ontzettend slecht

Pankaj

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had seven rooms booked , the room AC were not working and there was no hot water in bathrooms. The fire alarm was ringing in morning and reception staff did not know how to switch off or act on it .
1 nacht verbleven in september 2019
Reactie van Gaurav Manhas, General Manager op 7 nov 2019
Dear Sir At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Park Haridwar. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Park Haridwar, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
經濟好選擇
僅因離客戶地點近選擇此間,房間乾淨,床不好睡,附近很荒涼,但服務人員態度佳。
1 nacht verbleven in juli 2019
Reactie van Shamsher Singh op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Vishnu Ram

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Goed

Sudhir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel.
Nice hotel and hospitable staff. The breakfast and dinner were set menus as it was a weekend stay. Could have been better. The location of the hotel is Bhadrabad and quite far from Haridwar. While booking the hotel accommodation online, this is not clearly mentioned.
1 nacht verbleven in augustus 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel! Very Clean and well maintained. Food was excellent.
1 nacht verbleven in juni 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

DR. DEVESH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

phalgun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had to call someone to bring a hair dryer; this should be standard in each room
1 nacht verbleven in maart 2019
Reactie van Shamsher op 12 dec 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,