Thanks for the great review Steve. We look forward to seeing you again!

Hi John, thanks for your great review! We look forward to seeing you next time.

Thank you for your kind words. We look forward to seeing you again!

Thanks for your review Hilary. We look forward hosting you again.

Thanks for the nice review. We're happy you enjoyed your stay.

Thank you for your great review!

Thanks for your great review! We look forward to see you next time.

Thanks for your nice review. We hope to see you again some day.

Thanks you for your review and kind words. There is long bit of wood with a little hook at the end that operates the louvre windows in both the toilet and the shower areas. We hope to see you again sometime!

Thanks for the review Emma, we're please that our place was perfect for you.

Thanks for taking the time to review and your kind words. The building is made entirely of interlocking wood, which beside from giving it a great ambience also makes it prone to the occasional creaks.

Thank you for your kind words. We would love to welcome you again one day.

Thanks for your kind words. Enjoy your travels.

Thanks for the kind words. Enjoy your travels. Tristan and Yoko.

Hi T, We're a bit taken aback by your review. It's not the positive feedback that we usually receive and we didn't see it coming as nothing was mentioned upon check out. We were under the impression you enjoyed your stay in a quiet private room at a reduced price. Anyway, to address the issues raised here is our reply. - You complained about chatting girls in your dorm room at about 20:30(!). When you book a dorm bed you can not reasonably expect your room mates to be quiet by this time. We (as most hostels) handle a quiet time after 22:30. - To accommodate your issues we offered you an upgrade to a private room at a heavily reduced price ($15 instead of the usual $36) - however instead of a "thank you", you complain about being charged for a requested upgrade (really?). This fee doesn't even cover for the cleaning of a room, the stripping and washing of bed linen and the making of your bed. - As explained when charging for the upgrade. We're sorry that we copied your card details incorrectly and therefor we were unable to charge you for the upgrade. When we realized this mistake we had to knock on your door to update those details, this was within a couple of minutes of you moving rooms. To prevent future disappointments and awkward situations in dorm rooms perhaps you should reevaluate your expectations. Enjoy the rest of your travels. Tristan and Yoko @ the Hanmer Backpackers.

Hi Randy, Thanks for the kind words. We hope to welcome you again one day. Cheers, Tristan and Yoko.

Thanks for your kind review. We look forward to see you next time.