Hotels met roomservice in Gudauri

'Staff were kind and ready to assist. The food was excellent and being right on the ski hill made everything less stressful. '

'We booked a deluxe room for 3 people only to get there for the receptionist to tell us they only had a double room in the basement and there was no manager so they couldn’t do anything about it. Even after messaging the manager I never got a reply. The sauna was also out of order.'

'Helt ok'

'Room very good and clean'

'I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved...