Exterieur

Beoordelingen van Mitsis Petit Palais Beach Hotel

4 out of 5
Mitsis Petit Palais Beach Hotel
3 Stratigou Griva Street, Rhodes, Rhodes Island

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 172 van 344 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 344 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 344 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 344 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 344 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Richard

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ongelooflijk vriendelijk personeel. Heel lekker en gevarieerde maaltijden.
7 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 16 sep 2023
Beste Richard,Hartelijk dank voor uw vriendelijke woorden in uw recente hotelbeoordeling. Het doet ons deugd om te horen dat u ons personeel als ongelooflijk vriendelijk heeft ervaren en dat u hebt genoten van onze smakelijke en gevarieerde maaltijden.We streven er altijd naar om onze gasten een uitstekende ervaring te bieden, en uw positieve feedback is een grote motivatie voor ons team.We hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel.Met vriendelijke groet,

10/10 – Uitstekend

Harm

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ontzettend fijn en vriendelijk personeel!! Goed en gevarieerd eten. Alles was top, hele prettige ervaring!
5 nachten verbleven in april 2023
Reactie van Dimitris Garanatsis General Manager op 6 mei 2023
Lieve Harm,We kunnen je niet genoeg bedanken voor je vriendelijke woorden en deze prachtige recensie en beoordeling.We hopen dat we de kans krijgen om je binnenkort weer te verwelkomen bij Mitsis Petit Palais.Met vriendelijke groet,Dimitris GaranatsisAlgemeen Manager

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were a young couple staying 2 weeks at the hotel. Location is great, 5 mins walking to the beach and 8 mins walking to the party area. Everything you need, is ether provided in the hotel or 1 min away.
14 nachten verbleven in juli 2022
Reactie van Dimitris Garanatsis General Manager op 18 aug 2022
Thank you dearest Karla for your kind review and great score you have rated the Petit Palais. We remain at your disposal and hope to have the chance to welcome you back in the future! Best Regards, Mitsis Petit Palais

10/10 – Uitstekend

Leonie van den

7 nachten verbleven in juni 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie is schitterend om Rhodos te bezoeken , alles op wandelafstand Lakens mochten wel een keer vervangen worden, is niet gebeurd in 7 nachten
7 nachten verbleven in mei 2019
Reactie van Thomas Katafiotis op 21 mei 2019
Dear Guest , thank you for choosing to stay at our hotel and for the time taken to write your review. We hope to see you again next summer! Kind regards, Thomas Katafiotis , General Manager 4* Mitsis Petit Palais Beach Hotel

8/10 – Goed

Robertus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles prima, wat te grote groepen, lastig dan met eten
7 nachten verbleven in april 2019
Reactie van Thomas Katafiotis op 21 mei 2019
Dear Robertus , thank you for choosing to stay at our hotel and for the time taken to write your review. We hope to see you again next summer! Kind regards, Thomas Katafiotis , General Manager 4* Mitsis Petit Palais Beach Hotel

8/10 – Goed

lino, Den Bosch

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goede service & centraal gelegen
Dicht bij het stand, oude stads centrum en nieuw gedeelte. Zeer goede service, ontbijt & diner waren zeer goed met ruime keuze en variëteit. Mochten op de laatste dag na het uit checken gebruik maken van de douches en van het diner. In de avond ook leuk en afwisselend vermaak/entertainment.
7 nachten verbleven in juli 2018
Reactie van T. Katafiotis op 19 jul 2018
Dear Lino , thank you very much for taking the time to post your detailed review about us. It is a pleasure for us to keep our guests satisfied with our high quality services. Your kind comments are the best reward. Rest assured that your compliments will be forwarded to our personnel. Feedbacks from our guests are an excellent tool for our hotel team to learn more about our guests' experiences as we continuously strive to improve our quality and service. On behalf of the entire team I would like to thank you for making us your choice hotel, and for all of your kind words! We are looking forward to welcoming you again back soon! Kind regards, Thomas Katafiotis , General Manager 4* Mitsis Petit Palais Beach Hotel

8/10 – Goed

G.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed Hotel met wat min -/- puntjes
Het hotel is oké, kamers zijn schoon maar onze kamer was groot genoeg maar te smal, er staan teveel lompe meubels in die niemand gebruikt. het personeel aan de lobby is super vriendelijk, maar in het restaurant met name de mannelijke bediening van Albanese komaf moet nog veel leren, want die zijn zo lomp, asociaal en lui, spelen liever op hun telefoon als dat ze je een glas kraanwater geven, en een keer wat gezegd en ze negeren je de hele tijd van je verblijf. wat ook gezegd mag worden is dat het meisje Keizi in het restaurant wel super vriendelijk is en zij is ook Albanese, en dan niet te vergeten de Beste & Vriendelijkste Pizza bakker van Rhodos.
5 nachten verbleven in mei 2018
Reactie van T. KATAFIOTIS op 8 jun 2018
Dear Duest, thank you for your comments we appreciate all of them. We apologize if we didn’t meet your expectations entirely. Everyone in the hotel works hard to keep the level of our service to four star standards. Be sure that your review is regarded as valuable feedback to improve our services even more. We are hoping to welcome you back soon. Kind Regards, Thomas Katafiotis , General Manager 4* Mitsis Petit Palais Beach Hotel

6/10 – Redelijk

Alexandra, Reuver

Prima hotel voor één nacht
Prima hotel om te verblijven voor 1 nacht. Kamers waren ruim en schoon. Dicht bij het strand. Eten was prima, voldoende variatie. Helaas gebruikte ze wel kraanwater. Als je aan het glas rook, rook het gewoon naar chloor. Hadden dit in het begin niet in de gaten, waardoor we last kregen van buikkrampen, etc. De volgende dag geen water meer besteld. Personeel gaat wel. Sommige roddelen achter je rug om, wat zich niet gehoord in een hotel als personeel zijnde. Voor een dag had ik dit hotel wel gezien!
1 nacht verbleven in september 2017
Reactie van gm op 15 sep 2017
3 out of 5 ? Thank you .

8/10 – Goed

Marilyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel in central position in Rhodes Town, enabling easy walking and shopping options. The staff were all friendly and welcoming and the manager was very hands on, keeping an eye on everything. The food on all inclusive was very good and varied and the pizzas were excellent. Drinks were great and never too much of a queue at the bars. The pool was smallish and cool and there’s limited sunbathing area, but we managed despite the usual reserving of sun beds and then people only turned up in the afternoon to use them. Really enjoyed our holiday here.
14 nachten verbleven in mei 2024
Reactie van Dimitris Garanatsis General Manager op 23 mei 2024
Dearest Marilyn,We cannot thank you enough for the honor to stay with us 2 whole weeks !!! Much, very much appreciated!Your praise about our beloved Team means the world to us as we strive to provide a friendly atmosphere and foster the feeliing of belonging.Only this is the way to go with us as we value your holidays to the max.We hope to have the pleasure to have with us again in the near future!Warm regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

8/10 – Goed

Peter

3 nachten verbleven in april 2024
Reactie van Dimitris Garanatsis General Manager op 23 mei 2024
Dear PeterThank you for staying at the Mitsis Petit Palais and the time taken to leave us your score.Much appreciated!Looking forward to seeing you back here with us.Best regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was super friendly. Lou was awesome!!
4 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 17 nov 2023
Dear Mary,On behalf of Ms Lou and the whole Team of the Mitsis Petit Palais a big "Thank you" for this rewarding review!We hope to seee you again in our our Hotel in the nearest future!Best regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Adela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 2 nov 2023
Dear Adela,Thank you for this glowing review but mainly for booking with us so late in the season!We cannot express how appreciative we feel about this. See you next time!Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Christine Brown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a lovely holiday at this hotel - friendly staff, very clean and good location - close to beach and attractions. Food was generally good, if rather plain - Would totally recommend.
6 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 2 nov 2023
Dear Christine,You had us at "Totally recommended" !!We cannot thank yo uenough for your kind words and mainly for choosing to stay with us late in October!Much appreciated.See you next time that your plans for holidays call for trip to Rhodes island.Best regardsDimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Jasmin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice, the food was good and the staff was really nice and helpful. Had a plast and would definetly go again. It was a fun experience the beach was close so didnt have to walk long distances. The Rhodes old town was close aswell ☺️
4 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 28 okt 2023
dear Jasmin,We're delighted to hear that you had a pleasant stay! Your compliments on our nice hotel, good food, and friendly, helpful staff are greatly appreciated.We're thrilled you had a fun experience, enjoyed the convenient location near the beach and the proximity to Rhodes Old Town. We can't wait to welcome you again for another enjoyable visit!Best regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

8/10 – Goed

Marie Zelene Dyrendal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 25 okt 2023
Dear Marie,Thank you for tthe time taken to leave us your kind review.We greatly appreciate your generous score.Warm regards from Rhodes in Greece,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

iordanis

1 nacht verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 25 okt 2023
Dear Iordanis,Thank you so much for your excellent score!It was a pleasure to have you here with us!We are so grateful for your visit and your support.We look forard to welcoming you soon!Warm regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Harkitsisin kaksi kertaa
Olimme lomalla tässä hotellissa, neljä tähteä ei ole muuta kuin hinnassa. Hotellin sisustus erittäin vanhanaikainen sekä kylpyhuone todella vanhahtava. Kylpyammeen saumoissa hometta. Käsisaippuaa ei kylppäristä löytynyt, vaikka hiustenpesuaineet olivat. Kylpyhuoneessa ei ollut minkäänlaista ilmanvauhtoa kaikkia kosteus yms jäi kylppäriin. Huoneen ulko-ovi vanha sekä väljä, kaikki äänet kantautuvat huoneeseen sisään. Äänet kaikuvat hyvin köytäviltä. Ilmastointi toimi moitteettomasti. Huone siivottiin jokatoinen päivä. Respan henkilökunta oli ystävällistä ja neuvoivat kun kysyttiin. Pankkiautomaatti löytyi hotellin respan vierestä. Allasalue oli suojaisa ja allaspyyhkeet kuuluivat pakettiin, kuitenkaan en huonetta haluaisi altaan puolelta. Puolihoidossa aamupala oli kattava ja hyvä, mutta illallisella vesilasi täytetään tarjoilijan toimesta. Lasit ovat pieniä, joten vettä saa olla pyytämässä kokoajan lisää. Kaikki muut juomat jopa kahvi maksoi erikseen 3€ kuppi. Tarjoilijat hakivat liian innokkaasti lautasia pois vaikka ruokailu olisi ollut kesken. Tarjoilijoilta olisi toivonut illallisrauhaa hieman enemmän. Vain muutamassa huoneessa on mahdollisuus merinäköalaan. Kadun puoleisiin huoneisiin kuului alakerran ravintolan sekä liikenteen meteli. Sijainniltaan hyvä hotelli, mutta hotelli vaatisi päivitystä tähän päivään tai hinnan alentamista. Iso marketti ja muitakin pieniä kauppoja oli tien toisella puolella. En välttämättä valitsisi samaa hotellia
3 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 23 okt 2023
Dear Nina,By your comments we would have guessed that your score would be much higher but you have awarded us with a very bad rating. If you wish to rate the Hotel with your score, note that you are rating also the personnel where we do not see something so bad in your review that could lead to such a score!We do not undrstand why you wish to diminish us by posting the same bad review in two sites. We are sure we did not do anything bad to you cause we pay our respect to all our Guests when they are making us the honor to stay in our Hotel.We guess this score is your sincere estimation of our hard working Team so we thank you for being a Guest with us for three overnights.Bless you and your family.Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Kari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 23 okt 2023
Dear Kari,Thank you so much for your kind review!We higly appreciate the great rating of our Hotel.We look forward to welcoming you in the near future again at the Petit Palais.Kind regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Pekka

7 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 17 nov 2023
Dear Pekka,We cannot thank you enough for your kindness and this superb score! Mucv much appreciated.We hope to have the pleasure to welcome you back again very soon!Kind regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Denise Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Mitsis Petit Palais Hotel is a truly lovely hotel to stay at whilst in Rhodes. It is a very clean & welcoming hotel & the front desk staff are amazing. They will help with absolutely everything, from taking bags to & from the rooms, to organising sightseeing tours, to checking guests in with their airlines & transfer services for their return trip. The buffet restaurant is fabulous. The selection of food at every mealtime is extensive & very tasty. The hotel is located only a short walk away from the Old Town & there is so much to see & do in the immediate vicinity. The local beaches are also fabulous. All in all, we had a brilliant stay at the Mitsis Petit Palais.
5 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 21 okt 2023
Dear Denise,Thank you so much for your kind words and for taking the time to share your experience at the Mitsis Petit Palais Hotel. We're delighted to hear that you had a truly lovely stay with us.It's wonderful to know that you found our hotel clean and welcoming. We're thrilled that you enjoyed the fabulous buffet restaurant and the options it offers. Your mention of the hotel's convenient location close to the Old Town and the local beaches is much appreciated. Rhodes indeed has so much to offer, and we're glad you had the opportunity to explore and enjoy it.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Marie Zelene Dyrendal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 18 okt 2023
DearMarie,Many many thanks for your excellent rating.We look forward to welcoming you back next season again.Best regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay, really friendly staff, good food and felt so nice and relaxed
8 nachten verbleven in oktober 2023
Reactie van Dimitris Garanatsis General Manager op 18 okt 2023
Dear Elizabeth,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay with us, that you found our staff to be friendly, you enjoyed the food and you felt relaxed during your stay. Creating a tranquil and comfortable environment for our value Guests is one of our top priorities, and we're glad to hear that you experienced just that.We hope to have the pleasure of welcoming you back in the future.Warm regards,Dimitris Garanatsis General ManagerMitsis Petit Palais

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
12 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 9 okt 2023
Dear S-L,We would like to thank you for choosing to stay with the MItsis Petit Palais on you holidays in Rhodes Greece,We are sorry that your stay did not meet your expectations hence this mediocre score.If only we knew asomething that made you feel disapointed we might have found a great solution and finaly to have a great experience in our Beautiful island.We hope to the have the chance to rectify this experience in a possible future stay if your tavel plans call for a trip TO RHodes Greece again.Best regards,DImitris GarnatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Heidi

7 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 7 okt 2023
Dear Heidi,We would like to thank you for this excellent score you have given the Mitsis Petit Palais .We hope to have the pleasure to welcome you back many more times at our hotel.With our best regrardsDimitris GaranatsisGeneral Manager

8/10 – Goed

Lynda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly, helpful staff, in particular the ladies in reception, the porters and restaurant staff, Manwell and Clara were especially attentive and welcoming at breakfast times. There was a problem with the booking, I had booked the garden room at an increased cost, we arrived Monday evening and was allocated a room on the 6th floor and told there were no garden rooms available, after speaking to the reservation manager the next day we were offered to move to a sea view room on Wednesday, we were shown the room but it was a smaller room on the 7th floor with no lift access to that floor so I decided to stay on the 6th floor. At the pool bar Alex was nice enough but felt he had his favourite customers. The main barman inside was rude on my first day, I was explaining I wanted a small amount of alcohol, at this point I wasn’t sure if alcohol was measured or not in this region, I explained the measures in England and was told ‘you’re not in England now, I felt that was a rude and unnecessary response. Other than that our stay was good.
7 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 27 sep 2023
Dear Lynda,We sincerely appreciate your feedback on your recent stay. It's wonderful to hear that you found our Staff, particularly those at reception, the porters, and restaurant, to be friendly and helpful. We apologize for the inconvenience regarding the room allocation. We strive to fulfill all Guest requests, and we regret any confusion that occurred. Since you have booked via internet the ground floor room type, we have taken the liberty to ugrade it free of charge to a Sea View room but unfortunately this was not of your likes, so we appologize for this.Your input regarding the bar service is valuable, and we will address this internally to ensure a more pleasant experience for all Guests.Despite these challenges, we're pleased to hear that your overall stay was good. We hope to have the opportunity to welcome you back for a more seamless and enjoyable visit in the future.Best regardsDimitris Garanatsis General ManagerMitsis Petit Palais

8/10 – Goed

Jake

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall our stay was very good, the only slight grumble would just be the size of the pool & amount of sun beds, but the proximity to the beach is a decent compromise. Happy with our stay!
10 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 26 sep 2023
Dear Jake,Thank you very much for staying with the Mitsis Petit Palais this season.We very much appreciate your kind comments and we are so grateful for your sincere rating of our dedicated Team.We hope to have the pleasure to welcome you back soon!Best regards from Rhodes,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

OZLEM

1 nacht verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 26 sep 2023
Dear Ozlem, We cannot thank you enough for this excellent scoring!Much appreciatedLooking forward to seeing you again in the near future.Best regards,DImitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Jari Pekka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 26 sep 2023
Thank you dear Jari for this outstanding score!The whole Team of the Mitsis Petit Palais greatly appreciates it!We hope to have the pleasure to welcome you again.Warm regards,DImitris GaranatsisGeneral ManagerMitsis Petit Palais

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
3 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 21 sep 2023
Dear valued Guest,Thank you for the time tsken to leave us your score about our Team .We hope we have the chance and honor to welcome you back in the future so as to offer a much better experience than this one.Best regards,

10/10 – Uitstekend

Clive

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 18 sep 2023
Dear CliveWe would like to express our gratidute for this excellent review and score you have awarded the staff of the Mitsis Petit Palais.Very much appreciated.We hope to have the pleasure to welcome you back again in the near future!Best regards from RhodesDimitris GaranatsisGeneral ManagerMitsis Petit Palais

8/10 – Goed

Jørgen Marvig

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 16 sep 2023
Kære Jørgen Marvig,Mange tak for denne fremragende anmeldelse og vurdering! Det er meget værdsat. Det belønner virkelig indsatsen fra vores hårdtarbejdende medarbejdere.Vi ser frem til at byde dig velkommen igen i fremtiden.Med venlig hilsen,Dimitris GaranatsisHoteldirektørMitsis Petit Palais

6/10 – Redelijk

Stella

Reisde met partner
Positief: Personeel en service
The staff at this hotel are fantastic! Honestly they are the nicest most down to earth team at a hotel k have come across in Greece. The hotel itself is a bit old and run down but if you’re into retro vibes then this is it; but it is fine to sleep in. The food and location in the area is great and everything is super walkable. So if you’re okay with an average place to sleep in the heart of Rhodes then this is a good pick. If you’re more of a 5-star kind of person then look elsewhere.
4 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 13 sep 2023
Dear Stella,Thank you for sharing your thoughts about your recent stay at our hotel. We genuinely appreciate your feedback and are delighted to hear that our Staff made a positive impression on you.The #3 score is heartbroken to our Team as they are so affected by it especially after you kind and sincere praise of the attention and service provided to our valued Guests and in your accasion too.We "hear" your observations , and we appreciate your understanding. We constantly work to improve our facilities.It's great to know that you enjoyed the food and our central location, making it easy to explore the area on foot.Your review serves as valuable feedback for us and for potential Guests. We strive to provide a comfortable stay in the heart of Rhodes, and we understand that our style may not suit everyone.We appreciate your honesty and hope to welcome you back if your travel plans bring you to Rhodes in the future. Warm regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Maria

5 nachten verbleven in september 2023
Reactie van Dimitris Garanatsis General Manager op 15 sep 2023
Dear Maria,Thank you so much for this excellent review and score.It really rewards all the efforts of our hard working employees.We look forward to welcoming you back again in the future.Kind regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
7 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 12 sep 2023
Dear L,Thank you for making us the honor to choose us for your August weekly holidays! We vannot thank you enough that amongst so many other Hotels you have picked us!With this in mind, we are so saddened about the score you have given us and this means that something went wrong during your stay.If this had to do anything with the Staff or our service we are apologize beforehand.We would love to hear from you if you have the time of course to see what happened so as to have the chance to iprove our services and offerings.Once again, thank you so much !Best regardsDimitris GaranatsisGeneral Manager

10/10 – Uitstekend

Marina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel propre et très accueillant, propose une animation chaque soir, bonne ambiance Buffet diversifié avec un thème chaque soir Bien situé par rapport à la mer et le old town de Rhodes 1 pour le service car peut garder nos valises même si on a quitté la chambre et shower room possible avant de prendre l'avion
6 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 4 sep 2023
Chère Marina,Merci beaucoup d'avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes ravis d'apprendre que vous avez passé un séjour agréable parmi nous et vous avez apprécié la propreté et l'accueil chaleureux de notre établissement, ainsi que notre programme d'animation quotidienne qui a contribué à une atmosphère animée. Il est également gratifiant de lire que notre buffet varié, avec un thème différent chaque soir, a été à votre goût. Nous nous efforçons de satisfaire les préférences de nos clients en matière de cuisine.Nous espérons que vous garderez de bons souvenirs de votre séjour parmi nous, et nous serions enchantés de vous accueillir à nouveau si vous revenez à Rhodes. Merci d'avoir choisi notre hôtel pour votre séjour, et nous espérons vous revoir bientôtCordialement,Dimitris GaranatsisDirecteur GeneralMItsis Petit Palais

10/10 – Uitstekend

Manoj, Preston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked: Friendliness of the staff was excellent. Didn't like: Only one barman in main bar when entertainment was in bar - too busy to serve e eryone.
10 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 4 sep 2023
Dear Manoj,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and are pleased to hear that you found the friendliness of our Staff to be excellent.However, we apologize for the inconvenience you experienced with the bar service during entertainment hours. Your feedback is valuable to us, and we will certainly take it into consideration as we aim to improve our services. We hope that despite this issue, you were able to enjoy the entertainment and had an overall positive experience during your stay. If you choose to stay with us again in the future, we will do our best to ensure that you have a more seamless and enjoyable experience.Thank you for choosing our hotel, and we look forward to the possibility of serving you again in the future.Warm regards,Dimitris Garanatsis General ManagerMitsis Petit Palais

10/10 – Uitstekend

marian

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it here! Staff wonderful, entertainment great! Food lovely, location fantastic. The only thing id recommend don't worry about doing your hair as this area is very windy.
4 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 2 sep 2023
Dear Marian,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team works hard to ensure every valued Guest feels welcomed and comfortable. Our team and the Rhodian breeze, are eagerly looking forward to your return and can't wait to welcome you back as soon as possible.Always at your disposal withWarm regards,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Busra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Konumu şehrin gezilecek yerlerine yürüme mesafesinde güzel bir otel. Çok sıcakkanlı ve samimi çalışanları Lou, Amalia, Andromachi, Gianni, Zara ve Patris sayesinde hep güzel hatırlayacağımız bir yer olacak. Otel çalışanlarının konukseverliği başka tatillerde Mitsis otellerini seçmemiz için en önemli neden olacak.
4 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 2 sep 2023
Merhaba Burca,Öncelikle harika bir inceleme yazdığınız için teşekkür ederiz! Mitsis otelimizde geçirdiğiniz zamanın tadını çıkardığınızı ve çalışanlarımızın sıcakkanlılığını takdir ettiğinizi duyduğumuza çok sevindik.Mitsis otelleri olarak misafirlerimize unutulmaz bir deneyim sunmayı amaçlıyoruz ve sizin gibi değerli konuklarımızın memnuniyeti, bizim için en büyük önceliklerden biridir. Lou, Amalia, Andromachi, Gianni, Zara ve Patrik gibi harika çalışanlarımızın sizi etkilediğini duyduğumuza çok sevindik. Misafirlerimizin konaklamalarını özel kılmak için ellerinden gelenin en iyisini yaparlar.Gezilecek yerlere yakın konumumuzun size büyük bir avantaj sağladığını görmek bizi mutlu ediyor. Bu sayede şehri kolayca keşfedebilir ve keyifli bir tatil deneyimi yaşayabilirsiniz.Sizi tekrar ağırlamak için sabırsızlanıyor ve Mitsis otellerinde başka bir unutulmaz tatil deneyimi yaşamanızı diliyoruz.Tatilinizin güzelliklerle dolu olmasını dileriz.Saygılarımla,

10/10 – Uitstekend

pia antonella

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
FANTASTICO SOGGIORNO
9 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 30 aug 2023
Cara Antonella,Grazie mille per la tua recensione entusiastica! Siamo estremamente felici che tu abbia trascorso un soggiorno fantastico presso il nostro hotel. La tua soddisfazione è la nostra priorità assoluta e ci fa piacere sapere che hai apprezzato la tua esperienza da noi.Speriamo che tu possa tornare presto per un altro soggiorno eccezionale. Non vediamo l'ora di darti il benvenuto di nuovo!Cordiali saluti,Dimitris GaranatsisDirettore Generale

8/10 – Goed

S C

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, fab service. We were only there a few days before flying home. One observation...we appeciated the eco friendly linen changing signs in the rooms and bathrooms. We thought we followed those instructions but towels seemed to be changed anyway. It didn’t spoil our stay at all but perhaps a reminder to housekeeping might help. Thank you to all the staff.
3 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 25 aug 2023
Dear S.C.P,Thank you for your review and nice score. We're glad you enjoyed your time with us.Please excuse the eager and willingness of our housemaids to try to serve better "their" Gusts.We have once again mentioned the procedure as it has to be impelmented; thank yo ufor pointing this out to us.We hope to have the pleasure of welcoming you again and this time make it a #10 experience!Best Regads,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

6/10 – Redelijk

Duncan

Reisde met familie
Positief: Personeel en service
We had a good stay and the staff are great, it’s a hotel that is beginning to look a little tired around the edges. They did have organized music events during the week, which were fun.
5 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 25 aug 2023
Dear Duncan,Thank you for your review. We're glad you enjoyed your time with our beloved Team. Your praise about the Staff is greatly appreciated.All employees are craiving for good reviews as they are being extra rewarded.We hope to have the pleasure of welcoming you again and this time make it a #5five experience!Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

10/10 – Uitstekend

Alessandro, Salassa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Per lo staff un bel 10, tutti gentilissimi e cordiali, per il ristorante 9, anche la posizione ottima
7 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 25 aug 2023
Gentile Alessandro,Grazie mille per la tua recensione. Siamo felici di sapere che hai apprezzato l'ospitalità del nostro staff e hai valutato positivamente il servizio del ristorante. La tua valutazione ci incoraggia a continuare a fornire un servizio di alta qualità.Ci fa piacere anche che la posizione dell'hotel ti sia sembrata ottima. Speriamo che il tuo soggiorno sia stato piacevole e che tornerai a trovarci in futuro.Cordialmente,Dimitris GaranatsisDirettore GeneraleMitsis Petit Palais

6/10 – Redelijk

Matti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 21 aug 2023
Dear Matti,Thank you for sharing your feedback and score with us. We apologize for any inconveniences you experienced during your stay.I would love to have morre info so as to address the issues you have encountered with our Team. We are truly sorry for the disappointments you encountered and i can ony promise we will continue tring to improve our services. We hope you give us another chance to provide a more enjoyable experience on your next visit and why not try one of our 22 Mitsis hotels around Greece; I would be very happy to intervene and assist you in your next booking on your next visit to Greece.At your disposal withKind regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 21 aug 2023
Hey dear Friend,Thank yo uso much for placing your ratiing after the honor you made us to stay at the Petit Palais.We hope to have the pleasure to welcome you again in the near future! Best regards from Rhodes island,

10/10 – Uitstekend

helen

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff were very accommodating
1 nacht verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 21 aug 2023
Dear Helen,Thank you so much for your time taken to share your excellent feedback about the Mitsis Petit Palais.Much appreciated!We look forward to seeing you back again very soon !Warm regards from Rhodes,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

6/10 – Redelijk

Alessandro

Reisde met partner
Il personale é molto cordiale lascia a desiderare il cibo poca scelta per chi come me mangia semplice la posizione del hotel é buona nei dintorni ce di tutto la camera niente di che
8 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 21 aug 2023
Gentile Alessandro,Grazie per aver condiviso il tuo feedback riguardo al tuo recente soggiorno presso di noi. Apprezziamo la tua sincerità e le tue parole gentili sul nostro personale cordiale.Siamo dispiaciuti di apprendere che le opzioni alimentari non hanno soddisfatto appieno le tue aspettative, specialmente considerando la tua preferenza per pasti semplici. Valorizziamo il tuo contributo e siamo sempre alla ricerca di modi per migliorare le nostre offerte. Saremmo entusiasti di sentire eventuali suggerimenti che potresti avere per scelte di cibo più semplici, in modo da poter preparare esattamente ciò che desideri ogni sera, proprio sul momento, durante il tuo soggiorno.Siamo lieti che tu abbia trovato la posizione dell'hotel comoda, con varie comodità nelle vicinanze. Tuttavia, ci scusiamo se la camera non ha completamente soddisfatto le tue aspettative. Il comfort degli ospiti è importante per noi e useremo il tuo feedback per continuare a migliorare.Ancora una volta, apprezziamo il tuo prezioso feedback e saremmo grati per eventuali idee che tu possa avere per opzioni alimentari più semplici. Speriamo di avere l'opportunità di darti il benvenuto in futuro e offrirti un'esperienza ancora migliore.Cordiali saluti,Dimitris GaranatsisDirettore generaleMitsis Petit Palais

10/10 – Uitstekend

Izaak

4 nachten verbleven in juli 2023
Reactie van Dimitris Garanatsis General Manager op 21 aug 2023
Dear Liran,Thank you so much for sharing your excellent score about the Mitsis Petit Palais.Much appreciated!We look forward to seeing you back again very soon !Kind regards from Rhodes,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

8/10 – Goed

RAPHAEL

Reisde met familie
Positief: Netheid, personeel en service
the service was very good the pool was very poor
5 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 12 aug 2023
Dear Raphael,Thank you so much for your time taken to share your feedback about the Mitsis Petit Palais.We are so happy for your comments about the service provided by our Team.Apologies for not finding the pool adequate.We look forward to seeing you back again very soon !Warm regards from Rhodes,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais

8/10 – Goed

Juha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and perfect location.
7 nachten verbleven in augustus 2023
Reactie van Dimitris Garanatsis General Manager op 12 aug 2023
Dear Juha,Thank you so much for your time taken to share your feedback about the Mitsis Petit Palais.Much appreciated!We look forward to seeing you back again very soon !Warm regards from Rhodes,Dimitris GaranatsisGeneral ManagerMitsis Petit Palais