Restaurant

Beoordelingen van Malena Hotel & Suites - Adults Only by Omilos Hotels

4 out of 5
Malena Hotel & Suites - Adults Only by Omilos Hotels
28 Leof. Andrea Papandreou, Malevizi, Ammoudara

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 12 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 19 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, limited al la carte dishes for dinner.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Voorzieningen
Alles perfekt
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Aigner

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is super accommodating and ensured we had a delightful stay. The room was clean and I love how we were able to adjust the temperature in the room ourselves. Would stay again!
4 nachten verbleven in april 2024

8/10 – Goed

Jacques

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Gordana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel überzeugte mit seiner Sauberkeit und dem köstlichen Essen. Leider war das Vorhandensein von Katzen im Speisesaal ein kleines Ärgernis während unseres Aufenthalts.
4 nachten verbleven in april 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely landscaped facility, near the beach. If you're not interested in walking a few hundred meters, there's a huge parking area at the beach. The property is a beautiful oasis in a mixed-use region. That's a plus. There's an enormous hypermarket three minutes distant, and plenty of restaurants readily accessible by car. Breakfast was excellent. Our unit had a hot-tub which we didn't use. There's adequate parking on-site. If that's filled, there's plenty more space next door. We stayed our last night in Crete. It's only about 15 easy minutes from Heraklion airport. Being "adults only" the pool and open areas are quiet and pleasant. Let the kids do their thing elsewhere.
1 nacht verbleven in maart 2024

8/10 – Goed

James

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was really well set out with balconys that were nice and private to sit on an evening and morning. The hotel is very close to super markets and restaurants or the beach so ideally located. If you want a trip in to town its walkable in about 45-60 minutes. The staff were brilliant and couldn't do enough for you, really friendly and approachable and speak perfect English if needed. The breakfast was really good and there was a good selection. The room is cleaned daily. Negatives.... The road outside is really busy all day BUT the windows do block all but the odd car out. Im sure it was just an over sight but there was rubbish under the bed and round the hot tub from a previous guest. The hot tub was almost clean when we arrived but didnt get cleaned the whole 10 days we were in the room. Even with showering before getting in didnt stop a build up of dirt. And towards the end of our stay i was wondering if the chemical levels weren't getting checked and adjusted as well. All in all a beautiful place, brilliant staff, perfectly located and good food.
10 nachten verbleven in maart 2024
Reactie van Malena Hotel & Suites-Adult's Only op 28 mrt 2024
Dear James Michael Akam,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the privacy of your balcony, our convenient location close to amenities and the beach, and the warm hospitality of our staff. It's also great to know that our breakfast selection met your expectations and that you found the daily room cleaning satisfactory.We appreciate your constructive feedback regarding the road noise, cleanliness under the bed and around the hot tub, and the maintenance of the hot tub. Please rest assured that we are taking your comments seriously. We have addressed the oversight in cleaning immediately to ensure it does not recur. Additionally, we are implementing more rigorous checks on our hot tub maintenance schedule, including regular cleaning and chemical level assessments, to enhance our guests' comfort and safety.While we strive to maintain a serene environment, we understand the road noise can be an inconvenience for some of our guests. We are exploring further soundproofing solutions to minimize any disturbance and ensure a peaceful stay for all.We're grateful for your positive words and constructive suggestions. It's through feedback like yours that we can continually improve and better serve our guests. We hope to have the opportunity to welcome you back to Malena Hotel & Suites-Adult's Only in the future, ensuring an even more enjoyable and flawless experience.Kind Regards, Malena Hotel & Suites Team

10/10 – Uitstekend

Hans Hermann Stadler da, Düsseldorf

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect gibts nichts zu nörgeln
12 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jürgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very friendly and helpful staff, nice accommodations and property and well located with free on site parking.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Alexandre Matteo B

7 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Christel

1 nacht verbleven in juni 2023

8/10 – Goed

Leena

Reisde met een groep
Positief: Netheid, personeel en service
2-3am we could hear water dripping down from the property/side of our room there was also noise coming from a hose pipe from outside - very loud spraying outside on to our room. The AC wasn’t great felt non existent.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Miriam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tolle Frühstücksauswahl /sehr nettes Personal.
Ich habe das Hotel zwar nur für einen Tag gebucht aber ich würde Jederzeit wieder buchen. Toller Charm / gute Anbindung /ca.4 Minuten zum Strand.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

JC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Impeccable
Très bon séjour, hôtel très propre et bien entretenu. Personnel agréable et souriant La proximité d'Héraklion est très appréciable, 10 minutes en voiture du centre pour les restaurants (guide du Routard très utile et de bons conseils). Situation centrale pour visiter la crète. Petits déjeuners variés et suffisants. Avons été très satisfaits de notre séjour.
photo de l'hôtel
Port d'Héraklion
9 nachten verbleven in mei 2023

8/10 – Goed

Sevak

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
10 nachten verbleven in november 2022

8/10 – Goed

marie anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bon sejour petit bémol la chambre sentait le tabac
3 nachten verbleven in oktober 2022