Dear Hugh,Thank you for choosing Hotel Atlantis for your stay. We are delighted to hear that you had a pleasant experience and would be happy to welcome you back again in the future.Best regards,Hotel Atlantis

Sayın Suleyman Ugur,Atlantis Oteli'nde geçirdiğiniz zaman için bize tam puan verdiğiniz için çok mutluyuz! Yorum yapmasanız da, 10 puanlık mükemmel dereceniz bizim için son derece değerli ve motivasyon kaynağıdır.Misafir memnuniyetini en üst seviyede tutmayı hedefliyoruz ve bu tür olumlu geri dönüşler, bu yolda doğru ilerlediğimizi gösteriyor.Tekrar bizi tercih etmenizi dört gözle bekliyoruz. Gelecekteki seyahatlerinizde size en iyisini diliyoruz.Saygılarımla,Team of Atlantis Hotel

Dear Renate,We are absolutely thrilled to hear that you had an excellent experience at Atlantis Hotel! Your glowing review and perfect 10 rating mean the world to us.It's wonderful to know that our team's hard work and dedication to guest satisfaction have made a lasting impression on you. We strive to provide an unparalleled experience for all our guests, and it's incredibly rewarding to hear that we've achieved that goal during your stay.Thank you for taking the time to share your thoughts. Your feedback not only serves as a testament to our commitment to excellence but also inspires us to continually elevate our standards.We look forward to welcoming you back to Atlantis Hotel in the near future. Until then, safe travels and warm regards.Best wishes,Team of Atlantis Hotel

Dear Namier,Thank you for taking the time to share your feedback following your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.Firstly, we regret the inconvenience you experienced due to the room allocation situation upon your arrival. We are actively coordinating with our front desk team and external booking partners, including Expedia, to streamline the reservation process for a more seamless guest experience in the future.Regarding the housekeeping service, we apologize for any confusion. Our standard cleaning service is every two days, in line with our sustainability efforts to reduce water and energy consumption. However, we do offer daily cleaning service upon request. We also change sheets and towels every two days for environmental reasons, but we can make exceptions based on guest preferences. We regret that this was not clearly communicated to you upon check-in.We're also sorry to hear that you were not satisfied with our beach amenities and dining options. Your feedback is invaluable as we strive to improve our services and offerings.Your comments about the local perception of our hotel are concerning, and we will be investigating this matter further. Our aim is to provide excellent service and amenities, and it's clear we have areas to improve.Once again, we apologize for the inconveniences you experienced. Your feedback is crucial for us as we work to make necessary improvements. Should you choose to stay with us again, please contact us directly, and we will ensure that your stay meets both your expectations and our standards.Best regards,Team of Atlantis Hotel

Dear Daniel,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel amazing and that our staff made a positive impression on you. We always strive to provide the best service to our guests, and it's wonderful to know that we succeeded in your case.We apologize for the inconvenience caused by the overbooking of your room. However, we are glad that the free upgrade provided was satisfactory and added to your overall positive experience.Regarding breakfast, we appreciate your feedback. While we are glad to hear that it was good enough, we are always looking for ways to improve our services. Your comment will certainly help us in enhancing our breakfast offerings.Thank you once again for your review. We look forward to welcoming you back to our hotel in the future.Best Regards,Team of Atlantis Hotel

Sehr geehrte Frau Nadine,Wir freuen uns über Ihr Feedback zu Ihrem letzten Aufenthalt in unserem Hotel. Wir bedauern zutiefst, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach und wir schätzen Ihre Geduld, während wir an der Korrektur der von Ihnen hervorgehobenen Bereiche arbeiten.In Bezug auf Ihre Zimmerplatzierung bieten wir eine Vielzahl von Zimmern mit Meerblick. Wir entschuldigen uns aufrichtig, wenn die Zimmerbelegung nicht Ihren Erwartungen entsprach. Wir versichern Ihnen, dass dies zur Kenntnis genommen wurde und wir würden uns mehr als freuen, sicherzustellen, dass Ihre Wünsche während Ihres nächsten Aufenthaltes vollständig erfüllt werden.Wir entschuldigen uns für die fehlenden Annehmlichkeiten in Ihrem Zimmer. Normalerweise sind unsere Zimmer mit Toilettenartikeln, Shampoo und anderen wichtigen Dingen bestückt. Ihre Erfahrung entspricht sicherlich nicht unseren üblichen Standards. Wir haben Ihre Anmerkungen mit unserem Housekeeping-Team geteilt, um sicherzustellen, dass dies in Zukunft nicht wieder vorkommt.Was die Lage unseres Hotels betrifft, so sind wir eigentlich ziemlich nah an der Stadt. Es tut uns leid, dass Sie dachten, die Entfernung sei länger als erwartet. Bei Ihrem nächsten Besuch begleitet Sie unser Team gerne zu den nahe gelegenen Sehenswürdigkeiten und Orten und hilft Ihnen bei allen Transportbedürfnissen, damit Sie ein angenehmeres Erlebnis haben.Wir schätzen Ihre Kommentare sehr, da sie es uns ermöglichen, uns kontinuierlich zu verbessern und unseren Gästen das bestmögliche Erlebnis zu bieten. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen und Ihre Erwartungen bei Ihrem nächsten Aufenthalt bei uns zu übertreffen.Mit freundlichen Grüßen,Team of Atlantis Hotel