Terras

Beoordelingen van Aquila Porto Rethymno

5 out of 5
Aquila Porto Rethymno
Sikelianou & Venizelou 52A, Rethymno, Crete Island

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 43 van 85 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 85 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 85 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 85 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 85 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jan Louis M

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Proper hotel, goed eten, zeer vriendelijk personeel. Vlak aan het privé-strand gelegen (kustbaan oversteken) met gratis ligzetels, parasols en bediening van drank. Weinig ligplaatsen aan de 2 zwembaden, maar er was altijd wel plaats (half juni!). Mooie wandelboulevard tot het oude centrum (1km) met talrijke terrasjes, winkeltjes, kleine mooie straatjes, de haven. Zeer goede all-inn. Mooie terrassen. De bediening aan de terrassen kon wel lang duren (tot een half uur). Negatief was het vervoer van de luchthaven: bij aankomst 3,5 uur voor 80km en met 20 stopplaatsen met een volle grote autobus. Nochtans was ons een foto doorgestuurd van een minibus. De terugrit ging vlotter (2u) met een kleinere bus.
8 nachten verbleven in juni 2023
Reactie van Eleni Almpantaki | Crs Secretary op 20 jun 2023
Dear guests, thank you very much for your kind comments, we are so glad to read that you had a pleasant stay with us.Please accept our best wishes for an enjoyable rest of the summer. Looking forward to welcoming you again in the near future!

6/10 – Redelijk

Suzie

7 nachten verbleven in juli 2022

8/10 – Goed

sadesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need to work more on room cleaniness. Found hair on bathroom shower head pipe and hair dryer not powerful enough.
4 nachten verbleven in maart 2024
Reactie van Eleni Almpantaki | Crs Secretary op 17 apr 2024
Thank you for taking the time to review our hotel. We are sorry to hear that there were some aspects of your stay that you werent happy with. We will use all the comments you have made to improve our services. We are looking forward to welcoming you back in the future.

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with three pools, excellent breakfast buffet, top notch service
3 nachten verbleven in november 2023
Reactie van Eleni Almpantaki | Crs Secretary op 13 nov 2023
Dear guests, thank you so much for your feedback regarding your recent stay with us! We are really grateful for your kind words and look forward to welcoming you again in the near future!

10/10 – Uitstekend

Pascal

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Toutes commodités avec super petit dej
Très bel hôtel proche du centre avec 3 piscines et transats sur la plage. En 5 min vous êtes sur le port ou dans la rue piétonne. Les chambres sont spacieuses et bien agencées avec terrasse vue mer et belle salle d'eau. Personnels très très attentionnés et belles prestations. Enfin super petit déjeuner au bord de la piscine.
3 nachten verbleven in oktober 2023
Reactie van Eleni Almpantaki | Crs Secretary op 24 okt 2023
Dear guests, thank you very much for your wonderful words! We are so glad that you had a pleasant stay with us and look forward to welcoming you again in the near future!

10/10 – Uitstekend

BRITT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alt var meget bra. Beliggenhet, maten, service, rommet, sengene. Kommer gjerne tilbake
6 nachten verbleven in augustus 2023
Reactie van Eleni Almpantaki | Crs Secretary op 24 okt 2023
Dear guests, thank you so much for your kind words! It would be our pleasure to welcome you back in the near future!

8/10 – Goed

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in juli 2023
Reactie van Eleni Almpantaki | Crs Secretary op 16 aug 2023
Dear guests, we do appreciate that you took the time to rate our hotel. It is our pleasure that you enjoyed your stay and we look forward to welcoming you again!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ocean view.
5 nachten verbleven in mei 2023
Reactie van Eleni Almpantaki | Crs Secretary op 20 jun 2023
Thank you very much for choosing our hotel! Looking forward to welcoming you again in the near future!

10/10 – Uitstekend

Adele

6 nachten verbleven in augustus 2022
Reactie van Eleni Almpantaki | Crs Secretary op 27 aug 2022
Dear guests, thank you so much for your rating! We are really grateful and hope to have the pleasure of welcoming you again in the near future.

6/10 – Redelijk

FOUAD

Positief: Netheid
7 nachten verbleven in juli 2022

8/10 – Goed

Monica

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Flott
Hotellet var fint, lå kjempe bra til. Forventer blide ansatte, men det var et par i utebaren som kanskje burde funnet på no annet.. Ellers flott
13 nachten verbleven in juli 2022
Reactie van Eleni Almpantaki | Crs Secretary op 27 jul 2022
Dear guest, thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. Our primary goal is to ensure that our guests receive the best possible service and we would appreciate it if you can advise us more details regarding your experience. We are glad that you had an enjoyable stay and hope to have the pleasure of welcoming you again in the near future.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in april 2022
Reactie van Eleni Almpantaki | Crs Secretary op 29 apr 2022
Dear guests, thank you very much for your rating! We are glad that you enjoyed your vacation with us! Looking forward to the pleasure of welcoming you again in the not too distant future.

4/10 – Matig

Hervé

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Eleni Almpantaki | Crs Secretary op 15 okt 2021
Dear guests, thank you very much for your feedback. We were sorry to see that you did not experience the level of service we ordinarily take pride in and would be grateful if you had provided us with more information during your stay in order to assist you. We hope to have the pleasure of welcoming you on another occasion in the near future.

8/10 – Goed

Eva

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell men tyvärr väldigt liten pool.
10 nachten verbleven in september 2021
Reactie van Eleni Almpantaki | Crs Secretary op 13 okt 2021
Dear guests, thank you very much for your feedback! We are glad that you enjoyed your stay and hope to have the pleasure of welcoming you again in the near future.

8/10 – Goed

Stian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Herlig uke!
Hadde en flott uke på hotellet! Vi hadde booket et rom med delvis havutsikt, og ble skuffet da vi kom frem og man nærmest måtte kaste seg ut av balkongen for å se havet. Hotellrommet lå også ut mot en gate med litt støy. Vi fikk derimot oppgradert rommet til et superior rom med havutsikt - altså fantastisk service. Frokosten på hotellet er et høydepunkt! Her får man nydelig frokostmat i et stort og variert utvalg i selskap av fantastiske servitører som smiler, hilser deg velkommen og rydder som helter. Dimitra er verdig hotellets 5 stjerner alene! Rommet som vi fikk oppgradert var lyst og lett med fine møbler og god seng. Stranden tilhørende hotellet er suveren - man må bare krysse veien. Avslutningsvis ligger hotellet sentralt til med bare 10-15 minutters gange fra gamlebyen.
7 nachten verbleven in september 2021
Reactie van Eleni Almpantaki | Crs Secretary op 13 okt 2021
Dear guests, thank you so much for your kind words! We are delighted to read that you enjoyed all aspects of your stay with us and will make sure to share your comments with our staff. Our Side Sea VIew Rooms do offer a side view of the sea however we are always at the disposal of our guests to assist and we are glad that you have found an accommodation more suitable to your needs. We do hope to have the pleasure of welcoming you again in the near future and wish you a cozy winter!

10/10 – Uitstekend

benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good overall
1 nacht verbleven in september 2021
Reactie van Eleni Almpantaki | Crs Secretary op 28 sep 2021
Dear guests, thank you very much for your kind feedback! We are delighted that you enjoyed your stay with us.

10/10 – Uitstekend

CHRISTA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L’Hotel est très bien placé: en face de la plage privée, a 15 min à pied du centre historique. Le personnel est très professionnel et agréable. Un petit déjeuner complet et très bon qu on peut prendre à l extérieur. Les chambres sont grandes et redecorees avec beaucoup de goût.
7 nachten verbleven in augustus 2021
Reactie van Eleni Almpantaki | Crs Secretary op 3 sep 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. It is our main goal to ensure that our guests receive the best possible service and it is so re-assuring when we receive such feedback. We are really glad that you enjoyed the location as well, and we do hope to have the pleasure of welcoming you again in the very near future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Service not 5-star level but friendly staff.
Parking: For those of you with rental cars, there is no parking at the hotel and no parking space available in close vicinity either. Closest paid parking is 20 minutes away. Service: Its a mixed bag. Very friendly staff, however we wanted to extend our stay with one night and unfortunately there was a mix up. We eventually solved it, but the inconveniece of discussing the issue with the staff took several hours (and made us uncomfortable). Otherwise very attentive and friendly staff overall.
4 nachten verbleven in juli 2021
Reactie van Eleni Almpantaki | Crs Secretary op 14 aug 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent stay to our beautiful Island. Please note that the closest paid parking is 3 minutes away circa 500 meters. We are delighted to know that our hotel exceeded your expectations and our team is extremely proud, that you enjoyed your time with us so much. Our aim at the Aquila Porto Rethymno Hotel is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. It was a great pleasure to host you and thank you once again for taking the time to provide us with your valuable feedback.

6/10 – Redelijk

Aline

Positief: Personeel en service
Hotel is a bit outdated and unfortunately a bit noisy. Staff is friendly. Breakfast buffet is big and fresh.
2 nachten verbleven in juli 2021
Reactie van Eleni Almpantaki | Crs Secretary op 14 aug 2021
Dear guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Our primary goal is the satisfaction of our valued guests and we were disheartened to read that we didn’t quite meet your expectations. We believe and certainly it is the opinion of the vast majority of our guests that our hotel meets the rating it has been awarded and therefore we were very sorry to learn of your own personal opinion. From all the team, thank you for taking the time to provide us with such a personal recommendation and we certainly hope we have the pleasure of your company again, in the very near future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel très accueillant. L’établissement est propre et super bien géré. Le petit déjeuné est varié. Yen a pour tout les goûts. Très agréable d’avoir des transats en suffisance également que ce soit en piscine ou sur la plage. Seul bémol, les chambres ne sont pas dignes d’un 5 étoiles. En arrivant la chambre n’était pas super propre et une bonne rénovation serait de mise. Sinon tout le reste était top!
7 nachten verbleven in juli 2021
Reactie van Eleni Almpantaki | Crs Secretary op 14 aug 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno Hotel for your recent vacation and for taking the time to provide your review. We are extremely pleased to learn that overall your had a most enjoyable stay with us, and we appreciate you taking the time to provide your constructive feedback. We are however sorry that you were not entirely satisfied with the room that was allocated to you. We would like to assure you that if we had been made aware that you were not completely satisfied we would have done all we could to have resolved any issues. Thank you again for your time and we hope that you will consider staying with is again in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and staff.
3 nachten verbleven in juli 2021
Reactie van Elina Sakaraki op 30 jul 2021
We are so pleased that our staff and hotel location met all your expectations during your stay. Guest satisfaction is our first priority and your acknowledgement is our best reward! We will be sure to pass on all your lovely feedback to and all will be delighted to hear! We look forward to the pleasure of welcoming you once again in the not too distant future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast is incredible. There are so many options and great quality!! The view is second to none. The area is perfect for beach, walking to the Port etc. There are great places to eat in the hotel and very close . It was a wonderful vacation!
4 nachten verbleven in juli 2021
Reactie van Elina Sakaraki op 27 jul 2021
Dear guest, thank you for your feedback - Your comments are welcome and appreciated. We're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice spot, and great stuff specially Eva and the young guy I think his name is Tomas ! Very helpful
5 nachten verbleven in juli 2021
Reactie van Elina Sakaraki op 27 jul 2021
Dear guest, thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay. I shall forward your e-mail to my colleagues at the hotel who tried their best to make your stay a memorable one! We look forward to welcoming you back!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nahe am strand. Kostenlose Strand Liegebetten vom Hotel zur verfügung.
11 nachten verbleven in juli 2021
Reactie van Elina Sakaraki op 26 jul 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

8/10 – Goed

Dea

Positief: Netheid, personeel en service en comfort kamer
Fint hotel
Rigtigt fint hotel med et godt stort værelse. Dog var altanmøblerne ikke så behagelige og hørtørreren var gammel og dårlig. Rigtigt sødt og hjælpsomt personale og lækkert strandområde og stort morgenmadsbuffet. Flere små mini-markeder lige om hjørnet. Ca et kvarters gang til den gamle bydel. Vi ville bo der igen, men i vores optik var det ikke 5-stjernet.
10 nachten verbleven in juli 2021
Reactie van Eleni Almpantaki | Crs Secretary op 14 aug 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent vacation, and for providing us with your wonderful review. It is our constant aim to ensure that our guests receive the very best in service and it is therefore so rewarding when we receive feedback praising our staff. Please be assured that we take on board your constructive comments and we will certainly be reviewing the facilities to ensure we make any necessary improvements. We certainly hope that we may have the pleasure of your company again in the very near future.

10/10 – Uitstekend

Jesper

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Topklasse service og faciliteter - og supergod beliggenhed i forhold til strand og den gamle bymidte.
11 nachten verbleven in juli 2021
Reactie van Elina Sakaraki op 26 jul 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

10/10 – Uitstekend

Pernille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel
Dejligt hotel med super service og perfekt beliggenhed.
7 nachten verbleven in juli 2021
Reactie van Eleni Almpantaki | Crs Secretary op 3 sep 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation. It was a great pleasure to read your kind comments about the service and we loved your photo! We are really glad that the hotel’s location enhances our efforts in providing the best possible experience and we hope to have the pleasure of welcoming you again in the very near future.

10/10 – Uitstekend

Elie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
100 sur 100
Hotel tres confortable tout le monde est tres sympatique le directeur tres a l ecoute et particulierment accueillant
10 nachten verbleven in augustus 2020
Reactie van Elina Sakaraki op 7 sep 2020
Chère Madame, Je tiens à vous remercier d'avoir pris le temps de rédiger un commentaire suite à votre séjour au Aquila Porto Rethymno. Quel honneur de lire un message si positif sur notre hôtel et sur le séjour que vous avez passé. Je suis enchanté d'apprendre que notre directeur était très à l’ écoute et particulièrement accueillant. Je vous remercie d'avoir cité le service assuré par nos équipes comme étant un service optimal et soyez certains que je ne manquerai pas de partager avec l'ensemble des équipes votre magnifique commentaire. J'espère avoir le plaisir de vous accueillir à nouveau prochainement.

10/10 – Uitstekend

Ania

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in juli 2020
Reactie van Elina Sakaraki op 29 aug 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Uitstekend

Ekaterina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for great holidays
It's a great location, highly recommend, quite and in the middle of live of this beautiful city Retimno. Great shopping, beautiful long beach with sand and warm water. Beach is just 1 min walk and it's really close, we went swimming in the early morning and late everything for sunset. Beds are good. Room is quite big and you find there everything to dry your swimwear. Only teakettle in the room was missing. Food in the hotel is ok, we had only breakfast, but around there are plenty of taverns, bars, coffeeshops, and supermarkets with fresh fruits and good prices. Next i stayed in Agia Pelagia, it's terrible. Rethymno is really great place for great holidays
8 nachten verbleven in juli 2020
Reactie van Elina Sakaraki op 29 aug 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

8/10 – Goed

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1st week
The Reception team were polite and helpful with the new electronic check-in and contactless check out. The service staff in the restaurants were not helpful and didn’t know when the App worked for service. The first day we had to wait for cutlery. The second day the tables has been properly ser-up. The water for the bath was yellow and slow to drain away. The shower and sink water were fine. Whilst there was disinfectant stations throughout there were regularly small bags of rubbish near the elevator.
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Anri

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Elina Sakaraki op 31 okt 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Uitstekend

philippe

2 nachten verbleven in oktober 2019

6/10 – Redelijk

Danette, California

Reisde met een groep
Positief: Netheid, personeel en service
Property had a great view and staff very friendly. In a great location to walk to restaurants. I recommend eating at a restaurant off the ocean front for lunch and dinner as it gives you a better flavor of Greek Cuisine. Breakfast was very good with a lot of options. It is dated and the walls were not sound proof so we could hear the people in the next room. Thankfully, folks around us were not loud and went to bed early.
3 nachten verbleven in september 2019
Reactie van Elina Sakaraki op 13 okt 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. We look forward to welcoming you back.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and amenities. Regrettably they have no parking lot so if you drive a car there, expect logistic challenges in finding a place to park overnight. The service is quite good - not 5 star, but friendly overall.
2 nachten verbleven in september 2019
Reactie van Elina Sakraki op 3 okt 2019
Dear Guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Please note that despite the free open parking area located in some meters distance from the hotel, alternatively there is a private open parking area located at the marina area, in 300m approx. We are very pleased to know that there were aspects of our hotel which you enjoyed and that overall you had a pleasant stay. We do hope you may consider a return visit in the very near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2019
Reactie van Elina Sakaraki op 13 okt 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
7 nachten verbleven in augustus 2019
Reactie van Elina Sakaraki op 13 okt 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2019
Reactie van Elina Sakaraki op 10 aug 2019
Dear guest, we appreciate your feedback - We look forward to welcoming you back!

10/10 – Uitstekend

Matthieu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien
Petit problème de chambre le 1er jour et surclassement le deuxième avec dîner offert, très professionnel. Bel hôtel, moderne. Chambre penthouse exceptionnelle. Très bon buffet le soir, varié et de qualité. Petit déjeuner très bon aussi.
2 nachten verbleven in juli 2019
Reactie van Elina Sakaraki op 27 jul 2019
Chère Madame, Cher Monsieur, Nous tenons à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour à l'Aquila Porto Rethymno. Quel honneur de lire un message positif sur notre hôtel & nous sommes ravis d'apprendre que vous êtes satisfaits avec le séjour que vous avez passé dans la chambre penthouse. Nous espèrons avoir le plaisir de vous accueillir à nouveau prochainement.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and so many restaurants and shops close by which makes it convenient. The staff is friendly and helpful and very accommodating. I was not impressed with the spa and the location (right by the fitness center inside the hotel) made my massage not enjoyable since I can hear the noise from the treadmill and people talking right outside. The pools are great and there are three of them, too bad they close early, around 6pm so after a long day of activities or excursions you won’t be able to enjoy the pool. The hotel is great and has several on site locations to eat and drink. The breakfast was not too impressive and we only ate it once during our 5 day stay since the options were limited. But Rethymno is amazing and we had a great time. This place is about 1-1.10 hours from the port or airport.
4 nachten verbleven in juli 2019
Reactie van Elina Sakaraki op 27 jul 2019
Dear guest, Thank you for sharing your feedback with regards to your stay at our Aquila Porto Rethymno. We are delighted to read that you enjoyed your stay and thank you for your recognition of our staff. Meanwhile, please accept our sincere apologies for not meeting your expectations when it comes to spa & pool facilities as well as the breakfast buffet. Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long and will strive to serve you better.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2019
Reactie van Elina Sakaraki op 27 jul 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juni 2019
Reactie van Elina Sakaraki op 25 jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Lisa, USA

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and nice beach area. We were able to walk everywhere in the city.
1 nacht verbleven in april 2019
Reactie van Elina Sakaraki op 25 jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2019
Reactie van Elina Sakaraki op 6 mei 2019
Thank you for staying with us. We appreciate your response.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ystävällistä ja huomaavaista!
1 nacht verbleven in april 2019
Reactie van Elina Sakaraki op 23 apr 2019
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Marianne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2018

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Penthouse Suite upgrade
Beautiful facilities..great staff, we were offered the Penthouse Suite which was greatfully accepted.. beautiful Room... thankyou
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
Fantastic staff and service plus they upgraded us for free. Lovely comfortable beds and pillows. Beach across the road with free chairs and umbrellas and towels. Breakfast was great with lots of choices. Highly recommend!
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Hugo, Florianópolis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel e completo
Muito confortável, vista para o mar. Café da manhã Internacional excelente. Quarto muito amplo com grande varanda e vista para o mar. Boa estrutura, piscinas, spa, massagem. Praia com serviços incluídos.
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family get to gether
Hotel was very equipped, staff were friendly and very helpful looking my Mum in a wheel chair. Food was a plenty with lots of variety. Pools are clean and area is kept tidy. The spa is relaxing. Try the Cretan massage.
10 nachten verbleven in mei 2018