6/10 – Redelijk
Stephanie
23 jul 2025
Negatief: Netheid, personeel en service
Upon check in, I discovered that my shower walls had not been washed. There was some things on the wall and the bed was as hard as a plywood board. There were also dirty pillow cases.
Had to tell front desk to get room cleaned properly and to change the pillow cases.
They were kind enough to add a topper to our mattress which made it better, but overall, not the best.
When requested a late check-out (we were there for a sport event) I was told I'd have to pay extra if checking out later than noon - which I'd I had to tell you how to clean, you shouldn't be charging me extra.
They failed to rekey our keys and they expired at 11.
Thankfully we were still able to use the elevator to go down or we would have been stuck with a key that wasn't woeking
Stephanie
3 nachten verbleven in juli 2025