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Beoordelingen van Fraser Suites Glasgow

4 out of 5
Fraser Suites Glasgow
1-19 Albion Street Merchant City, Glasgow, Scotland

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1135 van 1925 beoordelingen" "
Gastenscore: 8 - Goed. 558 van 1925 beoordelingen" "
Gastenscore: 6 - Redelijk. 146 van 1925 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 1925 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1925 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kelly

Positief: Netheid, comfort kamer
Value for money
Nice hotel in a great location. Everything nearby: public transport, shops, restaurants and pubs. The apartment we stayed in was a bit outdated, but you get what you pay for... try finding another apart-hotel in the city center at this rate. Spacious apartment with everything you need. Super friendly and helpful staff. The great location is also the downside: the noise from the traffic, music from the pubs and drunken Glaswegians can be heard in your bedroom. Bring ear plugs if you are a light sleeper. Otherwise; recommended.
6 nachten verbleven in juli 2022
Reactie van Kind regards, Emma op 23 jul 2022
Hello Kelly, Thank you so much for taking the time to pop us over a review, we appreciate any information given. I'm glad you had a comfortable stay and enjoyed the location for the bars/restaurants and shops, unfortunately as you said due to this it can be noisy on some days especially weekends. We are due a refurb for our apartments so I will agree they are a little dated, but hopefully it doesn't put you off coming back in the future. I'll pass on your lovely review to my staff and we hope to see you again.

6/10 – Redelijk

jaap-willem

Reisde met een groep
Positief: Netheid, voorzieningen
Very spacious room, great location but too noisy (squeaking floors).
1 nacht verbleven in april 2022
Reactie van Emma op 1 mei 2022
Hello Jaap-Willem, thank you for your review regarding your stay with ourselves at Fraser suites Glasgow. I can only apologise regarding the noise, as we are city centre it's something we are unable to control. The floor boards are squeaky, as the building is extremely old and would be a big job to restore I can only apologise for this and hope we see you again in the future.

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in mei 2019
Reactie van Guest Services op 4 jun 2019
Dear Guest, Thank you for your feedback. We hope to see you again very soon.

8/10 – Goed

Wesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Nick op 15 apr 2019
Thank you for your 8/10 rating on Hotels.com and we look forward to seeing you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend
Prima locatie, goede ruime kamers met veel faciliteiten!
Reactie van Nick op 6 apr 2017
HI Thank you for your review and we are so pleased that you enjoyed your apartment and the amenities which we provide. We look forward to welcoming you back again. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
riant en comfortabel hotel
we hadden heir twee heerlijke dagen in een comfortabel appartement
Reactie van General Manager op 15 aug 2016
Hi Thank you for taking the time to write a review and we are delighted that you had such an enjoyable time in our apartments and look forward to seeing you again soon. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, ruime kamers
Prima hotel, ruime kamers. Beetje overlast kwa houten vloer bovenkamer

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig, net en superdeluxe hotel.
Hele mooie en hoge kamer van alle comfort voorzien. Enig minpuntje zijn de dronken lui die tot 4.00 uur 's nachts je wakker houden in de straat. Erg jammer!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Goede ligging, ontbijt was ruim voldoende. Kamer netjes, schoon en zeer ruim.

10/10 – Uitstekend

Eleni , A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel
Heerlijk hotel, ruime self-supporting studio vlakbij musea, winkels, restaurants en stations.

8/10 – Goed

Hilda, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer goed verblijf in centrum van Glascow
Verbazend mooi appartement, dicht bij alle gezellige en mooie oude centrum. Fijn naast de parkeergarage, kan makkelijk nog iets uit de auto halen. 's avonds wel geluid van de airco van het restaurant beneden, maar dat gaat later op de avond uit. Ik zou er zeker weer naar toe gaan. Heerlijke bedden en badkamer.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fraser suites viel erg tegen
De kamer zag op de photo luxe uit. De prijs deed vermoeden dat het een redelijk luxe appartement was. het viel erg tegen. Sober ingericht. Niet volledg stofvrij. Vieze vloerbedekking en de badkamer was ook aan renovatie toe.

10/10 – Uitstekend

Jac

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious room for a really good price, no complaints
1 nacht verbleven in mei 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They were very accommodating during our stay.
2 nachten verbleven in mei 2024
Reactie van Guest Serviecs op 27 mei 2024
Hi David, Thank you for taking the time to share your experience with us.We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

8/10 – Goed

Robin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didnt like the local parking doesnt open until 7am and i has to leave at 5. They told me at the front desk they would send a special wifi access code, but they didnt, even when i asked again.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Hi RobinThank you for your review. The car park is not part of the hotel and we unfortunately have no control over this. However, there is on street parking from 6pm - 8am which is FOC.I am so sorry that you never received your WIFI code. The WIFI codes are generated automatically to the email given by the guests at the time of booking by our system, these are not sent manually.

8/10 – Goed

Craig

Reisde met partner
Positief: Voorzieningen
Comfortable, convenient, and quiet.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 21 mei 2024
Hi Craig, Thank you for taking the time to share your experience with us.We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 – Uitstekend

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place to stay. Small elevators
3 nachten verbleven in mei 2024
Reactie van Chevaune op 22 mei 2024
Thank you for your review! I am delighted to hear that you enjoyed your stay with us.

6/10 – Redelijk

Dimitrios

Reisde met partner
Positief: Netheid
Excellent location; staff was nice. Hotel is stuffy and in need of a refresh. Our room was not serviced at all during our 3 night stay.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Hi Dimitrios! I'm really sorry about this! I have passed your feedback onto our Housekeeping Department. Thanks for your feedback about the team. It was lovely to meet you both! Take care!

10/10 – Uitstekend

Caroline

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed one night for a gig we were going to. Property was perfectly situated for that. Loads of nearby places to eat. We needed a taxi and reception booked that for us, they were friendly and helpful. Apartment was lovely, nice decor, clean tidy and fresh. Little welcome gift of cans of juice and some snacks waiting for us. Also chilled glass bottles to fill with tap water to put in the fridge, loved this. Robes and slippers too, nice touch.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Hi Caroline! Thanks for your review. I am so pleased that you had a great stay! We hope to see you again.

10/10 – Uitstekend

Stewart

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect City Centre Location
2 nachten verbleven in mei 2024
Reactie van Guest Services op 14 mei 2024
Hi Stewart! Thanks for your review. We hope to see you again soon.

10/10 – Uitstekend

Mercedes

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful confortable well stocked apartment, locate it within easy walking distance of Queens station, shopping center and restaurants.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 10 mei 2024
Hi Mercedes, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. . We look forward to welcome you again.

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was a great size and staff were friendly
2 nachten verbleven in april 2024
Reactie van Guest Services op 9 mei 2024
Hi Nicole, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 – Uitstekend

Rebecca, Lexington

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The room was beautiful and location was within easy walking distance of bus lines and shopping. If you are looking for an easily accessible place to walk or bus from, I highly recommend Fraser Suites.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 8 mei 2024
Hi Rebecca! I'm glad that you had a great stay. I'll pass your feedback on. We hope to see you again soon.

8/10 – Goed

Joelle

2 nachten verbleven in april 2024
Reactie van Guest Services op 23 mei 2024
Hi Joelle! Thanks for your review!

8/10 – Goed

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Guest Services op 1 mei 2024
Thank you for taking the time to share your experience with us.We look forward to welcome you again.

10/10 – Uitstekend

Rocky

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely helpful and very nice the hotel itself is a little dated but it’s rooms are very big which is nice the area has lots of restaurants and bars around and it’s very walkable to everything but it can be noisy at night with the bars and restaurants being so close by in fact our room was overtop of a bar
6 nachten verbleven in april 2024
Reactie van Kishan op 30 apr 2024
Hi Rocky Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is lovely and the staff are very pleasant and helpful. Our room was spacious with a very large comfortable bed but not much natural light. I would have liked the option of a hot breakfast but that is just my personal choice. The hotel is situated in a lively part of town with a large selection of bars and restaurants. This is great for those of you who like to party into the wee hours or heavy sleepers but I wouldn’t recommend if you are not. It is very noisy at night, right into the early hours which is the only downside to Fraser Suites for me. My husband and I had a very pleasant stay but the noise outside from the bars did keep us awake.
2 nachten verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Hi Margaret, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. We are in the process of making changes in the breakfast menu. We will share your feedback with the team. We look forward to welcome you again.

10/10 – Uitstekend

Amra

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place was excellent. Staff went above and beyond!
1 nacht verbleven in april 2024
Reactie van Kishan op 30 apr 2024
Hi Amra, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 – Uitstekend

Sherri

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We were thrilled to be able to do our laundry during our stay. All staff were welcoming and very helpful.
2 nachten verbleven in april 2024
Reactie van Kishan op 30 apr 2024
Hi Sherri, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great accommodation. Good walkable location . Would stay again . The only negative was the room above floor boards were noisey and the person staying was obviously trying to get their steps up and had us awake early and all morning walking about . We were room 208 .
1 nacht verbleven in april 2024
Reactie van Kishan op 30 apr 2024
Hi Pamela, Thank you for taking the time to share your experience with us. We apologies for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing. Please let us know on your next stay, we will make sure your stay is comfortable. We look forward to welcome you again.

8/10 – Goed

Christoph

5 nachten verbleven in maart 2024
Reactie van Guest Services op 6 mei 2024
Hi Christoph, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

2/10 – Ontzettend slecht

Shaun

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
I stayed here last night after getting a baby sitter for the first time in 8 months, we looked forward to a good night and relaxing stay but the noise level in the room was horrendous, reception staff just said oh sorry about that , they never actually cared it seemed
1 nacht verbleven in april 2024
Reactie van Guest Services op 15 apr 2024
Hi Shaun. We'll be in touch with you directly. Thanks!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Voorzieningen
Great staff, great location, great room
2 nachten verbleven in april 2024
Reactie van Rachael - Reception Supervisor op 8 apr 2024
Hi Mark! Thanks for your review!

10/10 – Uitstekend

KWOK CHUN, Birmingham

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location is good.
2 nachten verbleven in april 2024
Reactie van Rachael - Reception Supervisor op 8 apr 2024
Hello! Thanks for your review!

2/10 – Ontzettend slecht

Barbara

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t sleep at all over two nights of staying here.
2 nachten verbleven in maart 2024
Reactie van Kishan op 1 apr 2024
Hi Barbara, Thank you for sharing your feedback, We apologise for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing at the property. Please let us know on your next stay.We will make sure you have a comfortable stay.

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I love this hotel, however this time (our third stay) we were on the first floor and the noise from the pubs below was really loud. Also the emptying of the glass bins was horrific and went on all day into the early hours. I know this isn’t the fault of the hotel but next time I stay I’ll make a point of asking for a higher floor. The hotel was, as always, immaculate and the staff were lovely.
2 nachten verbleven in maart 2024
Reactie van Kishan op 1 apr 2024
Hi Michelle, Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience you experienced during your recent stay. We have a Duty Manager on at all time who can assist with any issues to ensure your stay is comfortable, not sure if you made contact with them during your stay. Please let us know on your next stay, we will make sure your stay will be comfortable.

10/10 – Uitstekend

Christine

2 nachten verbleven in maart 2024
Reactie van Kishan op 30 apr 2024
Hi Christine, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. We look forward to welcome you again.

10/10 – Uitstekend

hector camara

1 nacht verbleven in maart 2024
Reactie van Guest Services op 17 apr 2024
Hi Hector! Thanks for your review. We hope to welcome you back again in the near future!

8/10 – Goed

Jade

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay, the rooms were well equipped, clean and spacious, the staff were very friendly. However we stayed thurs-Sunday and the music was very loud from the bar next door until 3am.
3 nachten verbleven in maart 2024
Reactie van Kishan Patel op 31 mrt 2024
Hi Jade, Thank you for taking the time to share your experience with us on your recent stay.We sincerely apologise for the inconvenience you experienced during the stay.We are in the process of improving the soundproofing at the property. Please let us know on your next stay, we will make sure you have a nice and comfortable stay.

10/10 – Uitstekend

Kari

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Kishan Patel op 31 mrt 2024
Hi Kari, Thank you for taking the time to share your experience with us! We hope to welcome you back soon.

4/10 – Matig

Joseph

Reisde met partner
The property was fine however the room noise during the night was terrible between alarms on the street and the constant traffic allowing for zero sleep. It appears after speaking to reception in the morning that the room is renowned for this so perhaps asking for an inside room is required although this info beforehand would have been helpful
1 nacht verbleven in januari 2024
Reactie van Kishan op 31 mrt 2024
Hi Joseph, Thank you for taking the time to share your experience with us. We apologise for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing at the property. Please let us know on your next stay with us, we will make sure you have a comfortable stay.

10/10 – Uitstekend

Geoffrey

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, clean rooms/apartments at very reasonable rates
3 nachten verbleven in maart 2024
Reactie van Rachael - Reception Supervisor op 20 mrt 2024
Hi Geoffrey! Thanks for your review! We hope to see you again.

10/10 – Uitstekend

Suzie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very happy friendly and professional staff! Can’t wait to stay again
1 nacht verbleven in maart 2024
Reactie van Rachael op 17 mrt 2024
Hi Suzie! Thanks for your review! We hope to see you again soon!

10/10 – Uitstekend

David

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Rachael - Reception Supervisor op 15 mrt 2024
Hi David! Thanks for your review! We hope to see you again soon.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were truly amazing. As we traveled overnight from Canada they got us into a room asap after we arrived. Rooms were nice and clean, only thing I can say is hearing the street and pubs if you are not used to it but otherwise we would return in a heartbeat.
1 nacht verbleven in maart 2024
Reactie van Rachael - Reception Supervisor op 5 mrt 2024
Hi Jason! Thanks for your review! I am sorry about the noise, but I am glad that you still had a fantastic stay! I'm happy to hear that we were able to check you in early, especially after such a long flight! We hope to see you again soon.

8/10 – Goed

VAL

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Rachael - Reception Supervisor op 5 mrt 2024
Hi there! Thanks for your review! We hope to see you again.

8/10 – Goed

Louise

Positief: Netheid, comfort kamer
2 nachten verbleven in februari 2024
Reactie van Rachael - Reception Supervisor op 24 feb 2024
Hi Louise! Thanks for your review. I am pleased you had an enjoyable stay!

10/10 – Uitstekend

Derek

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant stay, excellent appartments freindly staff. Definitely will stay again.
1 nacht verbleven in februari 2024
Reactie van Rachael - Reception Supervisor op 22 feb 2024
Hi Derek! Thanks for your fantastic review! We hope to see you again soon.

10/10 – Uitstekend

Malcolm

1 nacht verbleven in februari 2024
Reactie van Rachael - Reception Supervisor op 24 feb 2024
Hi Malcolm! Thanks for your review! I am so pleased you had a fantastic stay.

6/10 – Redelijk

SHAUN

Zakenreiziger
1 nacht verbleven in februari 2024
Reactie van Rachael - Reception Supervisor op 24 feb 2024
Hi Shaun! Thanks for your review. I am sorry that you weren't completely satisfied. Next time, I'll make sure you have a perfect stay!