Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 774 van 1280 beoordelingen" "
10 - Uitstekend
774
Gastenscore: 8 - Goed. 318 van 1280 beoordelingen" "
8 - Goed
318
Gastenscore: 6 - Redelijk. 96 van 1280 beoordelingen" "
6 - Redelijk
96
Gastenscore: 4 - Matig. 52 van 1280 beoordelingen" "
4 - Matig
52
Gastenscore: 2 - Ontzettend slecht. 40 van 1280 beoordelingen" "
2 - Ontzettend slecht
40
9,2/10
Netheid
9,0/10
Personeel en service
8,8/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Amy, Amsterdam
3 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, great location, friendly staff and easy access and directions to reach to the airport. Would definitely recommend
Amy
1 nacht verbleven in augustus 2023
Reactie van Hilton Gatwick Team op 4 sep 2023
Good morning, Thank you for your feedback! We are happy to hear your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Kind regards, Hilton Gatwick Airport
6/10 – Redelijk
Roger
Zakenreiziger
7 jun 2023
Positief: Personeel en service
Negatief: Netheid
Good location near the airport, very friendly staff however not that clean (used tissues in the bathroom, gym not clean)
Roger
1 nacht verbleven in juni 2023
Reactie van Hilton Gatwick Airport op 7 jun 2023
Thank you for your feedback! We are happy to hear that your recent stay with us was enjoyable! Looking forward to welcoming you again. Sincerely,
10/10 – Uitstekend
Arnold
Zakenreiziger
23 mrt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice recepcionist, good location
Arnold
1 nacht verbleven in maart 2023
Reactie van Reception Team op 23 mrt 2023
Thank you for your feedback, with regards to your recent at Hilton London Gatwick. We value your comments and hope to welcome you soon to our property.Thanks
10/10 – Uitstekend
Thomas, OSLO
Reisde met familie en kleine kinderen
26 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fornøyd
Thomas
1 nacht verbleven in mei 2024
4/10 – Matig
leila
Reisde met familie
25 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room I had booked had been given to someone else. It was a family room so we could be together. Instead they issued me two rooms with an adjoining door.
We waited for a while and didn’t get settled in till after 5pm then once luggage piece was left behind.
leila
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Owen
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious, clean, and comfortable. The staff was friendly and more than willing to help.
Owen
1 nacht verbleven in mei 2024
8/10 – Goed
Dan
22 mei 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very convenient location for an early flight, if you want to get to sleep early, that can be a challenge with noisy neighbours!!!
Dan
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 23 mei 2024
Dear Dan,Thank you for sharing your experience. We're glad to hear you found our location convenient for your early flight. We apologize for any disturbance caused by noisy neighbours. We do our best to address noise issues promptly and ensure our guests have a pleasant stay. We hope to welcome you back for a more peaceful visit in the future.
8/10 – Goed
nael
22 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nael
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 24 mei 2024
Dear Nael,Thank you for taking your time to leave us your feedback about your recent stay at Hilton London Gatwick.We are pleased to hear that your stay was to your liking. We look forward to welcoming you back to our hotel in the near future.Kind Regards,
10/10 – Uitstekend
Olivia
Reisde met partner
22 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As expected, nice staff, very convenient
Olivia
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 22 mei 2024
Dear Olivia,Thank you for your feedback! We're glad to hear that your stay met your expectations and that you found our staff nice and the location convenient. We look forward to welcoming you back soon!
10/10 – Uitstekend
Marisol
22 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always feel very welcome and safe at this hotel👍🙌
Marisol
2 nachten verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 22 mei 2024
Dear Marisol,Thank you for your feedback! We're delighted to hear that you always feel welcome and safe during your stays with us. We look forward to hosting you again soon!
10/10 – Uitstekend
Lynn
Reisde met partner
22 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel and staff.Thefood was amazing.
Lynn
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 22 mei 2024
Dear Lynn,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our staff and food to be amazing. We look forward to welcoming you back soon.
8/10 – Goed
Stephen, Iver
Reisde met familie
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hilton Gatwick was a great overnight option for an early flight departure from Gatwick South Terminal.
Stephen
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 21 mei 2024
Dear Stephen,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Betty
Reisde met partner
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The closest hotel to Gatwick South terminal, easily walkable to the departures area, through a covered walkway. So convenient for an early morning flight.
Betty
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 21 mei 2024
Dear Betty,Thank you for taking your time to leave us your feedback.We are pleased to hear that your found your stay convenient.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Christiane, Chambly
21 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christiane
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 22 mei 2024
Dear Christiane,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are important and help us improve our services. We hope to welcome you back in the future.
10/10 – Uitstekend
Michael
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great and I especially liked the surrounding airport. Although there was a lack of pickles and could’ve used more pickles
Michael
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 20 mei 2024
Thank you for your feedback. We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,
4/10 – Matig
Rae
19 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
The food in this hotel was very expensive and completely inedible. The condition was not worth the cost nor the star rating. Disappointing.
Rae
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 20 mei 2024
Thank you for taking the time to share your experience. We thrive to do our best for our guests. Please do not hesitate to get in touch with the Manager on Duty if there is anything that is not to your liking next time you stay with us.We are looking forward to welcoming you back soon.Kind regards,
10/10 – Uitstekend
Neil de
19 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Handy for the airport
Neil de
1 nacht verbleven in maart 2024
Reactie van Hilton Gatwick Airport op 21 mei 2024
Dear Neil De,Thank you for your feedback! We're glad to hear that your stay met your needs. If you have any further suggestions or requests, please let us know. We hope to welcome you back soon!
10/10 – Uitstekend
Tara
Reisde met een groep
19 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very easy to get to from the airport
Tara
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 19 mei 2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
10/10 – Uitstekend
Clare
18 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great, clean hotel. Access to South terminal.
Amazing soft comfortable bed!!!
Clare
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 19 mei 2024
Thank you for your feedback. We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,
6/10 – Redelijk
Joanne, Delta
Reisde met partner
16 mei 2024
Very close to the airport terminals
Joanne
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 17 mei 2024
Dear JoanneThank you for your feedback.I am really glad to hear that you had pleasant stay with us.We are looking forward to welcoming you back soon.Kind regards,
10/10 – Uitstekend
Leslie
Reisde met partner
15 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds were comfortable. Crab tree products for hair and skin were lovely . The bath was deep with high sides. Surprisingly quiet for an airport location. I felt safe. Was disappointed with the early check in process . I thought 25 pounds a lot to add to the room cost. Still waiting to see what the actual charge for the room is as there looks to be 2 charges on my credit card . Otherwise friendly staff.
Leslie
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 15 mei 2024
Dear Leslie,Thank you for taking your time to leave us your feedback.We are delighted to see the score you have given us. The pre authorisation takes 3-5 working days to release, but I have also forwarded you the final invoice for your reference.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Helen
14 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and convenient.
Helen
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 15 mei 2024
Dear Helen,Thank you for taking your time to leave us your feedback about your recent stay with us.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Fabayo
Reisde met familie en kleine kinderen
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A comfortable stay
Fabayo
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 14 mei 2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,
8/10 – Goed
David
Reisde met partner
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean airport hotel ideal for an over night stay if you have an early morning flight.
David
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 14 mei 2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,
10/10 – Uitstekend
Duncan, Geneva
13 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Duncan
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 14 mei 2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,
10/10 – Uitstekend
Anthony
13 mei 2024
Positief: Netheid, personeel en service
Anthony
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 14 mei 2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
10/10 – Uitstekend
Michael
Reisde met partner
12 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect place to spend the night before transatlantic flight
Michael
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 12 mei 2024
Thank you for your feedback! We are glad to hear that you had a pleasant stay with us. We hope to have the opportunity to welcome you back soon. Kind regards,
10/10 – Uitstekend
Shaida
Reisde met partner
11 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel two minutes from the airport.
Fantastic and easily commutable.
Lovely staff and a nice hotel.
Shaida
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 11 mei 2024
Thank you for your feedback! We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,
8/10 – Goed
Hilary
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hilary
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 12 mei 2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
10/10 – Uitstekend
Daniel
Reisde met partner
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Connected to airport very clean and nice room
Daniel
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 11 mei 2024
Dear Daniel,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Kevin
10 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
W
Kevin
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 11 mei 2024
Dear Kevin,Thank you for taking your time to leave us your feedback.We are delighted to see that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,
8/10 – Goed
Colin
Reisde met partner
9 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for one night prior to early morning flight. Food and service good. Very comfortable.
Colin
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 10 mei 2024
Dear Colin,Thank you for sharing your experience with us! We're glad to hear that you found our hotel convenient for your overnight stay before your early morning flight. It's great to know that you enjoyed the food, service, and overall comfort of your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!
8/10 – Goed
Kathryn
8 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The signage was not very good coming off the Nation Express bus had to ask for directions It was fine when coming through the airport terminal
Kathryn
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 19 mei 2024
Thank you for taking a moment to share your experience. We are sorry to hear that the signage provided by the airport were not enough to find us easily. Our Executive team will review your comment and liaise with the airport if needed. We hope to have the opportunity to welcome you back soon. Kind regards.
8/10 – Goed
michael
Reisde met partner
8 mei 2024
Need to look into more Gluten & Lactose free options
On the evening menu, as my wife had a very limited choice.
For a big chain like the Hilton it’s very embarrassing.
michael
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 9 mei 2024
Dear Michael,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited gluten and lactose-free options on our evening menu. We understand the importance of catering to dietary requirements and will certainly look into expanding our offerings in this regard. Your comments are valuable to us as we continuously strive to improve our services. If you have any specific dietary preferences or requirements for your next visit, please don't hesitate to let us know in advance, and we will do our best to accommodate them. We appreciate your patronage and hope to have the opportunity to welcome you back soon.
10/10 – Uitstekend
Paul
Reisde met partner
7 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and high standard of finishes in room. Friendly staff
Paul
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 7 mei 2024
Dear Paul;Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton London Gatwick soon.Kind Regards,Hilton London Gatwick
10/10 – Uitstekend
Dawn
Reisde met partner
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a short walk to the terminal . Room Very quiet,clean good quality handsoap/ shower products and nice fluffy white towels. Bed comfortable with good bedlinen . Breakfast was super..,really good choice and spotless hygiene..Only let down by poor quality coffee. All staff smiley and welcoming . An excellent start to our holiday.
Dawn
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Team op 6 mei 2024
Thank you for your feedback! We are really glad to hear that you had a pleasant stay with us. We hope to have the opportunity to welcome you back soon. Kind regards,
2/10 – Ontzettend slecht
Rupa
Reisde met familie
4 mei 2024
Negatief: Personeel en service
At the time of check-in we were asked to pay and since the card machine was not working we paid cash. We were charged for the room again on the card that the room was booked with. When questioned we were given different answers by different people. Waiting for a refund since we were charged twice.
Rupa
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 4 mei 2024
Dear Rupa,Thank you for taking your time to leave us your feedback.Once again, our sincerest apologies for the double charge. Rest assured that the payment on the VISA card has been refunded this morning. We are very sorry that this has happened.Kind regards,
10/10 – Uitstekend
peter
3 mei 2024
Positief: Personeel en service, voorzieningen
Proximity to terminal
peter
1 nacht verbleven in mei 2024
Reactie van Hilton Gatwick Airport op 4 mei 2024
Dear Peter,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Kind Regards,Hilton Reception team
10/10 – Uitstekend
SUNIL
1 mei 2024
SUNIL
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 22 mei 2024
Dear Sunil,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are important and help us improve our services. We hope to welcome you back in the future.
10/10 – Uitstekend
Asher, St Georges
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was convenient…. Like the airport shuttle. Room was clean and comfortable
Asher
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 2 mei 2024
Dear Asher,Thank you for your feedback! We are very happy to hear that your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Sincerely,
8/10 – Goed
Carole
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are really helpful my stay was very short as I had to leave at 3 am for my flight
Carole
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 2 mei 2024
Dear Carole,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Reception team
10/10 – Uitstekend
Eric
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to overnight before flyonh
Eric
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 29 apr 2024
Dear Eric,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,
10/10 – Uitstekend
Robert
27 apr 2024
Robert
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 18 mei 2024
Dear Robert,Thank you for taking your time to leave us your scores.We are delighted to hear that your stay was to your liking.We look forward to welcoming you to our hotel in the near future.Kind regards,
8/10 – Goed
Richard, RDtwo Blenheim
Reisde met partner
24 apr 2024
Room clean and quiet, but a very long walk. No help with suitcases when leaving. Excellent chicken sandwich on room service.
Richard
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 26 apr 2024
Dear Richard,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it. However i am sorry about the long walk and the lack of help.We look forward to having you with us again in the near future.Kind Regards,Hilton London Gatwick
10/10 – Uitstekend
Sarah
Reisde met een groep
24 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay all the time, staff are lovely
Food is good and rooms are great
Sarah
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 24 apr 2024
Dear Sarah,Thank you for choosing the Hilton London Gatwick and for taking the time to offer your feedback. We hope to see you again on a future visit to London Gatwick.Kind Regards,Hilton London Gatwick
10/10 – Uitstekend
Catherine
23 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for the airport.
The staff were helpful in giving me a ground floor room for a very elderly lady.
Assistance in the morning were on time.
Catherine
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 23 apr 2024
Dear Catherine,Thank you for your feedback and the 5* scores! We hope to welcome you back soon.Best Regards,Hilton London Gatwick Airport
8/10 – Goed
Michael, Peyia
22 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good-sized room. Pleasant service. Walkable to South Terminal and shuttle to North Terminal.
Michael
1 nacht verbleven in januari 2024
Reactie van Hilton Gatwick Airport op 23 apr 2024
Dear Michael,Thank you for your feedback! We are really glad to hear that you had a pleasant stay with us.We hope to have the opportunity to welcome you back soon.Best Regards,Hilton London Gatwick Airport
10/10 – Uitstekend
Jerry
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Being able to walk from the airport terminal thru a covered walkway was conviwnient. No need for taxi or shuttles. Clean, nice rooms. Breakfast buffet was worth the price!
Jerry
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 21 apr 2024
Thank you for your feedback!We are very happy to hear that your recent stay with us was enjoyable.Looking forward to welcoming you soon again!
10/10 – Uitstekend
Nancy
Reisde met familie
20 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an executive room in the new building which was immaculate. Very easy to walk into south terminal. The front desk clerk was a little annoyed that I booked through Expedia not Hilton( I’m a Hilton member). Only complaint no help getting luggage to and from room. I had more than usual for a long trip . Lounge was well maintained and lovely hostess.
Nancy
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 21 apr 2024
Thank you for your feedback!We are very happy to hear that your recent stay with us was enjoyable.However, we are sorry about not providing you the luggage assistance that you required. We will thoroughly review this matter and make sure we improve in the future.Looking forward to welcoming you soon again!Sincerely,
8/10 – Goed
louise
20 apr 2024
louise
1 nacht verbleven in april 2024
Reactie van Hilton Gatwick Airport op 10 mei 2024
Dear Louise,We appreciate your positive feedback! If there's anything specific you'd like to highlight about your experience or if you have any suggestions for improvement, we'd love to hear them. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!