Hôtel près de Gateway Park (Albuquerque)

« The rooms were nice but breakfast was not offered unless you paid additional fee »

« Olvidamos una tableta en el cuarto y después regresamos por ella llegué al lobby y la persona que estaba ahí me atendió muy bien y llamó a las personas de limpieza para preguntar acerca de ese dispositivo si lo recuperé, pero habían borrado la información y forzaron el cover que tenía para protegerlo, aunque es un tablet viejo pero guardaba información. Importante que lástima que no hayan respetado eso en cuanto al hotel está bien »

« Personnel très agréable »

« Breakfast was terrible »

« Chambre spacieuse! La seule critique concerne la propreté du terrain/stationnement! Mais la chambre impeccable! »

« Room was clean, air worked well, bed were comfortable. Bartender was really nice and so were the check in staff. »

« I’ve stayed at a lot of hotels over the years, and Patti at the front desk is one of the best I’ve come across. She was friendly, welcoming, and genuinely cared that everything was right during my stay. Customer service like hers is hard to find these days. She made a great first impression and is a big reason I’d stay at this Holiday Inn again. I hope management recognizes what an asset she is—employees like Patti deserve to be appreciated. »

« A »

« Air conditioning was very loud. Though it worked. Cleanliness was a bit questionable. Tub felt greasy and remote control was sticky. Other than that it was satisfactory. »

« The only thing was the super loud flush. Ridiculously loud. »

« After a twelve hour drive, when I arrived at 6PM, all I wanted was a clean bed to lay down on. The lobby AC was broken and at yet even at 95f, the doors into the back courtyard was wide open. There was a line at the check in counter where one woman just sat there and the other seemed to be very overwhelmed. When I got to the room, the doorhandle was broken. Not the keypad, the doorhandle. I was unable to access the room and so I went back downstairs to ask for another room. Walking past rotted...

« Hotel sale. J’ai de gros doutes sur le fait que la chambre ait été faite (traces sur le sol, odeur désagréable, salle de bain salle avec wc marron et traces divertes). La cuisine est dans un sal état. La tv etait allumée a notre arrivé et on a decouvert plus tard pourquoi. La telecommande ne fonctionne pas et cette dernière etait aussi tres sale. Pas de detecteur de fumée, la ventilation de la salle de bain ne fonctionne pas et es5 encrassée. Il manquait une ampoule a une lampe. J’ajoute des...

« I usually appreciate Tru but his hotel in ABQ is very far from the usual standards of comfort of the others sisters locations of Tru hotels. First, staff is managed by Randi who has absolutly nothing to do with clients satisfaction. A intensive training to understand basics commercial behaviour seams necessary for this team... That's the first time I observe a no- solution manager in a Tru... Second, a gas station Maverick is just in front of the entrance and the hotel is just located at...

« A bit dated but great clean oroperty »