Details aan de buitenkant
Beschikbaarheid controleren

Beoordelingen van Le Grand Galle by Asia Leisure

5 out of 5
Le Grand Galle by Asia Leisure
No 30 Park Road, Kaluwalla, Galle, Galle District

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 88 van 123 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 123 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 123 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 123 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

NAHO

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Jeremy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location by the Fort. Lovely pool and pool bar, but shame no other bar in the lobby, that was the only downside along with not much seating area around the bar (plenty of loungers by the pool).
4 nachten verbleven in januari 2024

6/10 – Redelijk

Sanjeeth

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The good - really good location close to the Dutch fort. Great views from the hotel facing the beach and fort. The spa is good The not so good - service is not on par with a property that is marked as five star. The room had no coffee. Called for room service and was told they don't deliver coffee to the room because it will get cold. I have never heard that before. Had to call in the evening to get the room cleaned and after that we had to call again to get the amenities restocked. For the price that was charged for the rooms this is not the level of service expected.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Alexis

2 nachten verbleven in december 2023

6/10 – Redelijk

John Kirby

2 nachten verbleven in november 2023

8/10 – Goed

Amanda

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is located in an idyllic spot - on the sea with the Dutch fort a few minutes away by foot. The rooms are spacious; some with beautiful direct sea views. We were given a free upgrade to one of these rooms, and we enjoyed the views and breezes from our terrace immensely. The bathrooms have Japanese-style toilets, which were a surprising touch. The breakfast was very good, and the staff from the front desk to housekeeping to dining was professional, warm and attentive. Our only complaint were the ants in the bathroom and in the bed. We gave the feedback to management. Given the location, it's likely that sealing up the source of the ants will address the issue. The property also has a very nice and updated gym, large pool, and other services on the property.

10/10 – Uitstekend

Linojan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little bit costly but very clean and have amazing views.

10/10 – Uitstekend

Kevin, Vashon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are exceptionally polite and kind. I would reccomend this hotel to anyone interested in staying in this part of Galle, Sri Lanka.
4 nachten verbleven in maart 2023

8/10 – Goed

Firas

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in Galle
The Hotel is very good, with a good location near the Dutch Fort. The hotel has a mix of resort and modern feel. Breakfast is good and has all what you would expect. There are good food options for lunch/dinner in the Fort. Note: while the hotel is on the beach, you won't be able to swim in it. Beaches are around 20 minutes drive.
5 nachten verbleven in februari 2023

10/10 – Uitstekend

Gennaro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruhe Oase
Schöne Unterkunft die nur 5 min zu Fuß von der Altstadt entfernt ist. Guter Service und die Zimmer sind überragend ( deluxe Zimmer) Unbedingt beim check in sich den jacuzzi erklären lassen, der kann leichte Probleme machen. Auch für unseren late check out, war des hotel sehr flexibel und hat uns weitergeholfen.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel and staff. Generally very good for this price level. Compared to the other two hotels we stayed at this hotel was far more reasonable for food/drink pricing. So you don't feel like you're getting ripped off.
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Samantha

5 nachten verbleven in maart 2023

10/10 – Uitstekend

Toru

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Хороший отель для спокойного отдыха , very good hotel with kind staff for relax , 素晴らしい休日をすごせました。部屋からの景色は最高で、小さいながらもプライベートビーチもあり楽しいひと時でした。

8/10 – Goed

Ana Luisa

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant hotel, all staff were nice but room cleanliness standart does not match the 5 star rating.
3 nachten verbleven in februari 2023

6/10 – Redelijk

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location and building. Disorganised staff
Great location and hotel. Disorganised staff and bad communication. We biked a table at their seafood restaurant which they confirmed twice and when we came there it was not even expected to be open they told us. So as we didn’t want the standard buffet we went to Galle fort.
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Marie-Pier

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
AC not working and staff refused to change our room even after maintenance came multiple times. Staff was rude and not helpful. Bad location, very dirty all around. The hotel itself looks nice but as soon as you look closely, a lot of things don’t work - AC, jacuzzi, bar, etc.
2 nachten verbleven in februari 2023
Reactie van Sanjeewa op 12 feb 2023
Dear Guest,Thank you for taking time to review the experience of your stay.On the night you checked in,you had complained the reception that the AC is not cooling properly so the hotel's chief engineer who was also the manager on duty has gone to the room checked and it was working well.This was confirmed after checking from the thermometer and at the point it was 17 centigrades which is way above the normal cooling levels and standards.Since you were not happy with the room the duty manager had offered you a Plunge pool suite (a higher category room) for sleeping purpose and move to your room again the next morning once it is fully checked but you have insisted that you need the same for your entire stay.This was not possible because there were bookings for the higher category rooms the next day. Then you had decided to stay in your originally booked room on that night.You have never informed the hotel on issues of Jacuzzi or bar.If so, we would take actions on the same.The next day morning you had come to the reception and complained again asking for a higher category room and the manager has clearly informed you that it was not available.Finally you had agreed to move for a premium room.In couple of hours when the reception called you to move the room you have said that "Expedia has found you a new hotel'" and you left the hotel without informing the reception leaving behind an additional bill without paying.We,as a hotel has tried our very best to accommodate you with comfort and I am sorry that we could not meet up with your requirement.

10/10 – Uitstekend

olga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love loved loved staying here. Room/ amenities/ costumer service were top notch!
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Mette

1 nacht verbleven in februari 2023

8/10 – Goed

Lars

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Trevlig personal. Ligger intill sopanläggning.
8 nachten verbleven in januari 2023

10/10 – Uitstekend

Franz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr schönes Hotel, 5 Minuten zum Ortszentrum von Galle. Sehr gutes Frühstück und netter Pool zum entspannen
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel, highly recommended.
We loved this place. Spent ten nights in a plunge suite and it was beautiful-huge area, fabulous bathroom, extra comfortable XL bed and superb view out onto ocean, Malith our room attendant took care of our room daily and did a great job. The hotel is great, pool is beautiful and the pool attendant and bar man looked after us. The food from both restaurants is delicious, service across the hotel is brilliant and the team cannot do enough for you. Upeka from Guest Relations was lovely and really took care of us from start to finish. Very close to Galle Fort so lots to do. Highly recommend this hotel without a doubt.
10 nachten verbleven in april 2022

8/10 – Goed

Arash

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and generally great staff
2 nachten verbleven in februari 2022
Reactie van Sharika op 17 feb 2022
Dear Sir / Madam Greetings! Thank you so much for the valuable feedback. We are looking forward to serve you better during your next stay.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2022
Reactie van Sharika op 11 feb 2022
Dear Sir / Madam Greetings! Thank you so much for the valuable review. We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Gustaf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5/5
Det var en otrolig vistelse. Hotellet är Välskött, maten är god och poolen är ren.
4 nachten verbleven in januari 2022
Reactie van Sharika op 27 jan 2022
Dear Sir / Madam Greetings! Thank you so much for the valuable feedback. We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2022
Reactie van Sharika op 12 jan 2022
Dear Ms.Anna Greetings! Thank you so much for choosing Asia leisure Hotels for your stay. We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb hotel with great staff and food
Had a great stay. Highly recommend this hotel.
3 nachten verbleven in december 2021
Reactie van Sharika op 3 jan 2022
Dear Sir / Madam Greetings! Thank you so much for the valuable feedback. We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Mauricio Tessi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing hotel!
1 nacht verbleven in september 2021
Reactie van Sharika op 25 okt 2021
Thank you so much for the valuable feedback. We are looking forward to serve you better during your next stay.

2/10 – Ontzettend slecht

Phyllis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I did not stay at this hotel. I was confined to 1 rated ( safe & secure) hotels as a foreign tourist. I had to stay in Heritance Negombo & Taj Bentota for a total of 13 nights. I also never book a non refundable rate at this time, since covid 19 requires flexibility.
3 nachten verbleven in februari 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious and comfortable rooms; Friendly accommodating staff; Amazing views of the ocean from the room
2 nachten verbleven in september 2020
Reactie van Sharika op 28 sep 2020
Dear Sir/Madam Greetings! Thank you so much for your valuable review. We are looking forward to serving you better during your next stay! Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastiskt hotell och resmål
6 nachten verbleven in maart 2020
Reactie van Sharika op 28 sep 2020
Dear Sir/Madam Greetings! Thank you so much for your valuable review. We are looking forward to serving you better during your next stay! Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2020
Reactie van Dev op 22 mrt 2020
Dear Sir/Madam, Thank you very much for your post-stay review of our property. We wish to welcome you back to Le Grand Galle.

10/10 – Uitstekend

Emilia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très agréable , Très bonne localisation et jolie piscine
2 nachten verbleven in maart 2020
Reactie van Dev op 22 mrt 2020
Dear Ms.Emilia, Thank you very much for your post-stay review of our hotel. We hope to welcome you back to Le Grand Galle in the future.

10/10 – Uitstekend

miss

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2020
Reactie van Sharika op 12 mrt 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are looking forward to serve you better. Thanks

10/10 – Uitstekend

Ulla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Sharika op 12 mrt 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are looking forward to serve you better. Thanks

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Sharika op 27 feb 2020
Dear Sir/Madam Greetings! Thank you for the valuable review. We are looking forward to serve you better during your next stay. Thanks

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful view of the fort. Really nice infinity pool and good sunset views. Nice large room with big bath. Lots of space. Friendly welcome. Breakfast was OK - not amazing service and we had to ask a number of times for coffees, water, etc. Compared to the rest of our trip bottled water was pretty expensive here. The omelettes were tasty. Really mixed experience in the spa. My massage was terrible. My partner’s was outstanding. Although they did not charge for mine in the end which was really good of them. Unfortunately, despite the great position of the hotel next to the fort, for 2 days of our 3 day trip, there was horrifically loud deep techno music playing right beside the hotel at some private car sales event. It completely disrupted our stay but on the upside, did mean that we ventured outside the hotel and had a great day in Unawatuna beach and the really cute centre of Galle. Overall, we enjoyed our stay but there could have been some small improvements to make it even better.
3 nachten verbleven in februari 2020
Reactie van Sharika op 24 feb 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are sorry for the inconveniences caused during your stay and looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing og amazing
Amazing experience. Excellent food, and clean top class hotel!
4 nachten verbleven in december 2019
Reactie van Sharika op 19 feb 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Deirdre, Hong Kong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, facilities of this low rise boutique hotel open a year & half was lovely . Beach side (a little rocky) & pool side had views back to the old forte. Plus walkable to the forte & old town, or by yuk yuk. Would definitely like to come back
4 nachten verbleven in januari 2020
Reactie van Sharika op 3 feb 2020
Dear Ms.Deiedre Thank you so much for the valuable review! We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic in every way
Service was impeccable as was the condition of the hotel. Recommend upgrading to ocean view....you won't be disappointed. Wish I was staying longer.
2 nachten verbleven in januari 2020
Reactie van Sharika op 3 feb 2020
Dear Ms.Patricia Thank you so much for the valuable review! We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have just returned from eleven days at Le Grand Galle,what a wonderful hotel! The staff were fantastic nothing was a problem and always with a smile .The bedroom was spacious with a large comfortable bed.The food was fantastic especially the breakfast,The pool area was very relaxing with comfortable beds and lots of fluffy towels.Thanks again to everyone,We will be back.Joe and Molli Power
11 nachten verbleven in januari 2020
Reactie van Sharika op 3 feb 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are looking forward to serve you better during your next stay. Thanks

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Sharika op 3 feb 2020
Dear Sir / Madam Greetings! Thank you for choosing Le Grand Galle for your stay. We are looking forward to serve you better during your next stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020
Reactie van Sharika op 29 jan 2020
Dear Sir / Madam Thank you for choosing Le Grand Galle, during your stay in Sri Lanka. We are looking forward to serve you better during your next stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel magnifique , très bien situé,de très bonnes prestations, très propre et confortable Literie de très bonne qualité, ,2restaurants de cuisine différentes de très bonne qualité et très bonne . Les extérieurs et la piscine sont exceptionnels , très bien entretenus. Le personnel est très aimable, discret et à l écoute . C est vraiment un endroit magique ******
2 nachten verbleven in januari 2020
Reactie van Sharika op 22 jan 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review. We are looking forward to serve you better during your next stay

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This beautifully designed property is ideally located and beautifully equipped. Our room was large and the balcony faced the magnificent sunset. The hotel is quiet and I would say most suitable for couples on honeymoon My two gripes: There was no full length mirror in the room and the ghastly background music in the restaurant and bar area, It is monotonous and relentless.
4 nachten verbleven in januari 2020
Reactie van Sharika op 22 jan 2020
Dear Sir/Madam Greetings! Thank you so much for the valuable review. We are looking forward to serve you better during your next stay. Thanks

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
World Class Hotel! Definitely stay here!
We've traveled all over the world and this is among the very best we've ever stayed at. The facility is beautiful and impeccably taken care of. It has been beautifully restored without losing any of its colonial charm. The food is incredible - even the cocktails are creative and excellent! The grounds are awesome, with the pool overlooking the sea, and are beautifully cared for. The Spa is fantastic - we had great massages, at a very reasonable price. The staff is AMAZING - everyone is friendly and accommodating - they even remember you and your unique requirements. We stayed here for 3 nights, went away for a week and returned, and they remembered us and gave us the same room, which we loved. This is also a great value for this quality. It compares favorably in charm and quality to the Taj Mahal Palace in Mumbai, but is slightly better (and a few years older!), but is MUCH more reasonable, both in the room prices and in the cost of everything you might purchase in the hotel. Also, the location is perfect! We'd strongly recommend the Galle Face!
1 nacht verbleven in januari 2020
Reactie van Thanks op 22 jan 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review. We are looking forward to serve you better during your next stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful and the staff are very friendly and helpful.
2 nachten verbleven in januari 2020
Reactie van Sharika op 22 jan 2020
Dear Sir / Madam Greetings! Thank you so much for the valuable review. We are looking forward to serve you better during your next stay

10/10 – Uitstekend

Youssef, paris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the best hotel in Sri Lanka. World class service. Maldives premier league infra at very reason able place. Staff friendly and manager highly competent. Will recommend 160pc
1 nacht verbleven in januari 2020
Reactie van Sharika op 9 jan 2020
Dear Mr.Youssef Greetings! Thank you so much for the valuable review! We are looking forward to serve you better during your next stay.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service
2 nachten verbleven in januari 2020
Reactie van Sharika op 9 jan 2020
Dear Sir/ Madam Greetings! Thank you so much for the valuable review. Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2020
Reactie van Sharika op 9 jan 2020
Dear Sir/ Madam Greetings! Thank you so much for the valuable review. Thanks

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
The hotel is portrayed as being on the beach which it is, however it is a tiny area encircled by rocks. The tiny swimming area is filled with floating garbage. Not an inviting image. If you want beach you'll have ti go a few of kilometers south as in back on the main road and a fun ride in a tuck-tuck. The rooms are spacious but you better not be modest as the bathroom is divided from the sleeping area by a glass wall. Although their is an attempt to screen the glass the curtain over the glass is transparent. Don't bring the kids. You can see the old Dutch fort from the hotel property, but again out to the main road and another tuck-tuck ride to get there. The staff is friendly, as are all Sri Lanlkans, but their ability to communicate needs some improvement. And their knowledge of area attractions, activities, restaurants etc. is lacking. Perhaps some training and development opportunities here. For the money check out other resorts in the general area. DO YOUR HOMEWORK. I have to admit I didn't and I paid the price. Way to much for this one.
7 nachten verbleven in december 2019
Reactie van Sharika op 7 jan 2020
Dear Sir / Madam Thank you so much for the valuable review! First of all, we apologies for the inconvenience you went through during your stay. With regards to the floating garbage, precautions have been taken to avoid it however since the garbage floats in from the beach it is beyond our control. We will convey the message to the management with regards to the concerns you had with our staff members. once again we are extremely sorry for the inconvenience caused during your stay. Thanks