6/10 – Redelijk
Demi
Reisde met partner
4 mei 2026
Negatief: Personeel en service, voorzieningen
So let’s start off off with this was my husband and I anniversary and he paid a pretty penny for this night he even went above to pay extra for little romantic things done to the room that was 200 dollars plus tax. they gave us 6 chocolates a bottle of champagne and plastic rose petals and swan towels. we had saw advertised that There was a hot tub, but in fact was no hot tub the concierge lady called it a soaking tub and told me they did not advertise the hot tub when I showed her the picture she said it was not our specific room that offered it! Idk how that possible if we had the premium cabin! When we got in the so called soaking tub it there was this gummy white substance that was around the tub and it took hours to get it out of my hair we later saw it was biofilm that the tub hadn’t been cleaned the tub floor was super slippery due to the film. The concierge lady told us there was a hot plunge in the communal area but they were all freezing and called her again and she said she will get someone to go but no one in fact went. Then she told us to put the hose in it to make it warmer! I was like what the heck! The treat shop didn’t scan any of our items cause they were not found when we scanned them! My husband paid 500+ for this anniversary and I feel like ONERA NEEDS TO DO BETTER! 3 STARS!
Demi
1 nacht verbleven in mei 2026
