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Beoordelingen van Te Waonui Forest Retreat

5 out of 5
Te Waonui Forest Retreat
State Highway 6, Franz Josef Glacier

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 93 van 131 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 131 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 131 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 131 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 131 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel voor stop bij de gletsjer.
Prachtig hotel, vriendelijk personeel, dinner als ontbijt top. Prijs kamer aan hoge kant gezien andere tophoteks waar we eerder op deze reis waren.

10/10 – Uitstekend

Ittipol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recommended
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic property. Very quiet and secluded (even though it is in the heart of Franz Josef).
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Cheryl, Tiburon,

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Coco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.

10/10 – Uitstekend

Jon

Reisde met partner
Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Rita

Positief: Netheid, personeel en service en comfort kamer
Viel zu Teuer ür das was geboten wird!
Viel zu Überrteuret, für das was schlussendlich geboten wird! Für diesen Preis habe ich einiges mehr erwartet. Das Nachtessen war ok, das Rindsfillet und das Schokoladenmousse ausgezeichnet. Auch das Frühstücksbuffet war weit unter dem Niveau was man in so einem Hotel erwarten darf.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Morgan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Akshat

2 nachten verbleven in januari 2024

8/10 – Goed

Engel

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Dee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.
3 nachten verbleven in december 2023

4/10 – Matig

Rod

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.
2 nachten verbleven in december 2023

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice deluxe room and amenities. Friendly staff. Parking a bit tight.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Long

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent experience! Loved the facilities and the food at the restaurant was delicious!
1 nacht verbleven in december 2023

8/10 – Goed

Jamie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing space , service was absolutely impeccable, beautiful welcoming environment and room. Dining room meals were beautiful. Expensive stay and I found the bed very uncomfortable but the staff were amazing the surroundings amazing , food was amazing.
1 nacht verbleven in november 2023
Reactie van Te Waonui Forest Retreat Team op 2 dec 2023
Dear Jamie,We are glad to hear that you enjoyed the Hotel, rooms, service and the food during your stay with us. Our beds have a feather topper which can be easily removed upon request.We all wish you the best for your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

8/10 – Goed

Ranveig

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful forrest retreat. Rooms include a five course dinner and breakfast that were both very nice. Only issue was the boil water notice and lack of bottled water in the room.
1 nacht verbleven in november 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Ranveig,We would like to thank you for your great comments about our rooms & the food. Unfortunately, the whole town had been on boil water notice and we were made aware of the notice quite late, with almost 1,000 water bottles being given to the guest we did run out of them. We apologies for any inconvenience this may have caused.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat team

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The tropical setting was really nice. The food and customer service was excellent.
1 nacht verbleven in november 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Rebecca,We really appreciate you comments about the Hotel surroundings along with the food and team.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Shanene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magically getaway in Franz Josef
The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.
1 nacht verbleven in november 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Shanene,We are delighted to hear your great comments about the Hotel, food and the team. It is comments like yours that keep us motivated every day.We all wish you the best for your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Per

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Per,We would like to thank you for your 10 rating for your stay with us,We all wish you the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

2/10 – Ontzettend slecht

Rong

1 nacht verbleven in oktober 2023
Reactie van Te Waonui Forest Retreat Team op 2 nov 2023
Dear Rong,We really appreciate you taking the time to leave a review about the hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

James

2 nachten verbleven in september 2023
Reactie van Te Waonui Forest Retreat Team op 2 nov 2023
Dear James,We really appreciate you taking the time to leave a review about the hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Sarah-jean

Reisde met een groep
Love staying here! ♥️
1 nacht verbleven in juli 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Sarah-Jean,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travle's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Only one night but great.
A really fantastic one night stay to take a helicopter flight to the glacier. We wish had more time to stay. Restaurant was great.
1 nacht verbleven in juli 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear John,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Samit

Positief: Netheid, personeel en service
Good location and relaxing property
2 nachten verbleven in juli 2023
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Samit,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wunderbar
Immer wieder ein Erlebnis
1 nacht verbleven in februari 2023
Reactie van Te Waonui Forest Retreat team op 24 nov 2023
Dear Guest,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Ajith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel. Great helpful staff. Food was excellent.
2 nachten verbleven in januari 2023
Reactie van Te Waonui Forest Retreat Team op 12 feb 2023
Dear Ajith,We are pleased to hear that you enjoyed your stay with us and found our food and staff excellent, which is a great testament to all the hard work put in by our team.We all wish you all the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice location and staff with a clean room and well thought through. The included dinner and breakfast felt a bit forced and not the expected quality. I would prefer a choice. We were pushed to a 6:00 pm seating for no apparent reason. High price considering the quality overall.
Reactie van Te Waonui Forest Retreat Team op 9 jan 2023
Dear John,We are delighted to hear that you enjoyed your stay with us and found our team, rooms and the location of the Hotel up to standard. All our reservation confirmations state the requirement to make dinner reservations, due to the large numbers of guest we have to serve and all the other time slots being already booked unfortunately 6pm was the only available time slot on the night of your stay.We are constantly looking at improving our product and would like to thank you for your feedback regarding the food, which has been taken in to consideration and we will look at incorporating this in out future menus.We all hope that you enjoy the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Sophia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Te Waonui Forest Retreat Team op 24 nov 2023
Dear Sophia,We would like to thank you for your 5 star rating of our Hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

shangyun

4 nachten verbleven in december 2022
Reactie van TW Team op 25 dec 2022
Dear Shangyoun,We are pleased to hear that you enjoyed your stay with us and gave us an amazing rating.We wish you all the best for the rest of your travels!Kind regards,Te Waonui Forest Retreat Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, surrounded by nature. Easy walk to town and restaurants etc Lovely people and excellent service. Would definitely stay again.
2 nachten verbleven in april 2021
Reactie van BradM GM Te Waonui Forest Retreat op 29 apr 2021
Hello Thank you for review and rating All the best

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2021
Reactie van BradM GM Te Waonui Forest Retreat op 29 apr 2021
Thank you for your rating All the best

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2021
Reactie van BradM GM Te Waonui Forest Retreat op 29 apr 2021
Thank you for your rating All the best

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relax in the rainforest
Great set up with views of the hotels own rain forest. Loved the canopy restaurant
2 nachten verbleven in april 2021
Reactie van BradM GM Te Waonui Forest Retreat op 29 apr 2021
Hi William Thank you for your rating, pleased that you enjoyed the property All the best

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2020
Reactie van BradM op 8 dec 2020
Thank you for posting All the best BradM GM Te Waonui Forest Retreat

10/10 – Uitstekend

Andy, Nelson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heavenly place. Service is superb. Considering you are in the wilderness this is a gorgeous oasis of tranquility. Great base for walks Lovely rooms
1 nacht verbleven in maart 2020
Reactie van BradM GM Te Waonui Forest Retreat op 4 mrt 2020
Hi Andy Thank you for your kind review, pleased that you could experience our Te Waonui service and facilities All the best BradM GM Te Waonui Forest Retreat

10/10 – Uitstekend

John, Charlotte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restful setting, pleasant and very attentive staff, good multi course dinner each night in hotel restaurant, front desk helpful in arranging excursions.
2 nachten verbleven in februari 2020
Reactie van BradM GM Te Waonui Forest Retreat op 13 feb 2020
Hi John Thank you for your feedback, we are pleased that you experienced Our Te Waonui service from the team All the best BradM GM Te Waonui Forest Retreat

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal visit
From checkin to checkout it was perfect. Great room, great employees and amazing dinner. All details were taken care of.
1 nacht verbleven in januari 2020
Reactie van BradM / GM Te Waonui Forest Retreat op 19 jan 2020
Hi William Thank you for your feedback, pleased that we could provide you with a great experience All the best BradM / GM Te Waonui Forest Retreat

6/10 – Redelijk

Gnananandh

Reisde met familie
Positief: Netheid, personeel en service
Not worth the money !!
The place is overpriced. For a thousand NZ 1000$ per night -it is not worth it. The food had the same menu every day for breakfast and dinner. The last seating for dinner is 8 PM and if you come late they will request you to eat at another restaurant and they will pick up the tab. However there is no restaurant nearby that is worth the money that you have already paid for the dinner at Te Waonui. Overall totally overpriced for the stay
3 nachten verbleven in december 2019
Reactie van BradM / GM Te Waonui Forest Retreat op 8 jan 2020
Dear Gnananandh Thank you for your review. Disappointing to read that we did not met your expectations. The breakfast that we offer has daily specials as well as Items that would be found in most hotels in New Zealand, we do offer special dishes for dietary etc, which our team can organise if required. The option of dining off site is popular with our guest who would like to try something different. All the best BradM / GM Te Waonui Forest Retreat

8/10 – Goed

Debora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A treat of a retreat.
The retreat is lovely and the grounds beautifully maintained. It is conveniently located right next to the hot pools and a helicopter company. The food in the dining room was very good, especially the 5 course meal, and their wine menu offered great selections. The staff were very pleasant and accommodating. My only dissatisfaction was with the heating in the room. It was difficult to adjust so we were comfortable. The weather was unpredictable while we were there so that may have been a contributing factor.
2 nachten verbleven in december 2019
Reactie van BradM / Te Waonui Forest Retreat op 8 jan 2020
Dear Deborah Thank you for your feedback, good to read that you enjoyed the hotel and our food & beverage menus.The heating is controlled by the thermostat in the bathroom and this will affect the overall heating if set to high or low All the best BradM/ GM Te Waonui Forest Retreat

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Beautiful hotel in a great location.
2 nachten verbleven in december 2019
Reactie van BradM / GM Te Waonui Forest Retreat op 1 jan 2020
Hi Robert Thank you for your feedback, glad you enjoyed our hotel and Franz Josef All the best BradM / GM Te Waonui Forest Retreat

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful
Idyllic
1 nacht verbleven in december 2019
Reactie van BradM / GM Te Waonui Forest Retreat op 1 jan 2020
Hi Anonymous Thank you for your reply, it was our pleasure to be of service All the best BradM / GM Te Waonui Forest Retreat

10/10 – Uitstekend

Oleg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxurious retreat in a small glacier town
What a great retreat in a small glacier town. At first may seem overpriced, but it includes a truly outstanding breakfast and dinner, wich ends up being a great deal. The location and views, the service, the ambiance of a mountain lodge are all great. Rooms are very cozy and comfortable.
2 nachten verbleven in december 2019
Reactie van Brad M / GM Te Waonui Forest Retreat op 24 dec 2019
Hi Oleg Thank you for your reply, great to read you experienced our great outdoors and our excellent food and service offered by the team All the best Brad M / GM Te Waonui Forest Retreat

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
The stay was fantastic. Couldn't fault the service, food, or quality of the facilities, we highly recommend this stay.
2 nachten verbleven in september 2019

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel with awesome staff and great food which is included in the room rate
1 nacht verbleven in april 2019

10/10 – Uitstekend

SIU FUNG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2019
Reactie van General Manager op 12 apr 2019
Thank you for your candid review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erstklassig!
1 nacht verbleven in februari 2019
Reactie van General Manager op 26 feb 2019
Dear Anonymous Thank you for your rating and we are especially pleased that you enjoyed your stay at Te Waonui Forest Retreat. Yours sincerely Richard GM

8/10 – Goed

Lori

Positief: Netheid, staat van de accommodatie en faciliteiten
Te Waonui Forest Retreat is the nicest hotel located in the Franz Josef Glacier area. It is tidy and the rooms are quite nice. It was a little chaotic in the lobby area because they cater to the tour bus crowd. Dinner was a fixed five course dinner option that was the same menu 2 nights in a row. Thankfully, they had 2 appetizer and 3 entree choices so you could eat differently each night. They attempted to make it upscale but it felt more like a cruise ship or disney hotel. Again, it is the best choice for the area but certainly not a 5-star hotel!
2 nachten verbleven in februari 2019
Reactie van General Manager op 26 feb 2019
Dear Lori Thank you for your feedback. Yours sincerely Richard GM