4/10 – Matig
Charlie
Reisde met partner
18 okt 2025
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If you are passing through and need a place to stay, it should be fine. If you're looking for anything longer and plan on staying on property, you will be disappointed. This hotel has a lot of potential and once it is done may be great. For now, it is under a lot of construction. Also, when we booked this stay, the pictures and description did not match what we got. The only pictures posted at the time were of the Villa and not the suites. So, to walk up to the suites was very disappointing to say the least. No big pool and the individual pool we had wouldn't stay filled. They informed us it would need to be looked at after our stay. The room itself was decently clean. The shower had poor drainage and if you have long hair, the low water pressure made it difficult to wash out the soap. The listing also says the place has AC. To be specific only the bedroom has ac. Also, the entrance, it is ceiling to floor glass which is pretty. However, with no ac and no curtains it gets hot fast and has very little privacy. Also, the response time for important items could be improved. For example; we ran out of toilet paper and you don't have a front desk to visit. Everything is via messaging on what's app. The next day we got an apology asking if we got what we needed because the individual was out and didn't have access to their phone. Again, having an upset stomach and being in need of toilet paper. Bad client experience.
Charlie
4 nachten verbleven in september 2025
