Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 552 van 765 beoordelingen" "
10 - Uitstekend
552
Gastenscore: 8 - Goed. 165 van 765 beoordelingen" "
8 - Goed
165
Gastenscore: 6 - Redelijk. 33 van 765 beoordelingen" "
6 - Redelijk
33
Gastenscore: 4 - Matig. 6 van 765 beoordelingen" "
4 - Matig
6
Gastenscore: 2 - Ontzettend slecht. 9 van 765 beoordelingen" "
2 - Ontzettend slecht
9
9,6/10
Netheid
9,4/10
Personeel en service
9,0/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Justin
Reisde met een groep
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay with easy access to major roadway. Not far from Texas motor speedway either.
Justin
2 nachten verbleven in april 2024
Reactie van Kenna R op 16 apr 2024
Thank you for sharing your feedback with us. We were so happy to hear your experience was enjoyable and hope to see you next time especially there’s another event at Texas motor Speedway. We hope you had a blast!
10/10 – Uitstekend
Kimberly
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
Kimberly
2 nachten verbleven in april 2024
Reactie van Jeff F. op 15 apr 2024
Thank you for the wonderful review! I hope you'll stay with us the next time you're in town.
10/10 – Uitstekend
Sunil
7 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Courtesy
Sunil
1 nacht verbleven in april 2024
Reactie van Kenna op 10 apr 2024
Thank you for sharing your feedback with us! We hope you had a wonderful stay and look forward to your return!
10/10 – Uitstekend
Stacy, College Station
Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice, bed was very comfortable. Lots of amenities!
Stacy
2 nachten verbleven in maart 2024
Reactie van Jason op 18 mrt 2024
Thank you so much for taking the time to tell us how you feel. I am glad to see you enjoyed your stay and I hope we see you again. Thanks again for everything!
10/10 – Uitstekend
Ronnie, Fort Worth
10 mrt 2024
Happy, comfortable experience.
Ronnie
2 nachten verbleven in maart 2024
Reactie van Jason op 12 mrt 2024
Thank you so much for telling us about your stay! I am so happy you and a good one! Hopefully we will see you again next time you are in the area! Thanks again for everything!
10/10 – Uitstekend
John
Zakenreiziger
22 feb 2024
The room is perfect for remote work. This has become my go to hotel when I come to the metroplex for business appointments.
John
1 nacht verbleven in februari 2024
Reactie van Jason op 25 feb 2024
Thanks John! I love to hear it! We'll see ya next time! Thanks again for everything!
8/10 – Goed
Barbara
19 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast
The breakfast was not edible.
The room was nice and staff friendly, we just never experienced the food and coffee being so unacceptable.
Barbara
1 nacht verbleven in februari 2024
Reactie van Jason op 20 feb 2024
Though I am happy to see our rooms nice and our staff friendly I am sorry to see you didn't enjoy the breakfast. If it is ok, I would love to know where we may have missed the mark with you. Any and all feedback is appreciated and will only help us get better.
10/10 – Uitstekend
Gabriel
1 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gabriel
1 nacht verbleven in december 2023
Reactie van Jason op 6 jan 2024
Thank you so much for the great score! I am so glad to see you enjoyed your stay! I hope this means we will see you again!
10/10 – Uitstekend
Daisy
20 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
Daisy
1 nacht verbleven in december 2023
Reactie van Jason op 25 dec 2023
Thank you so much for the feedback! I am so glad you enjoyed your stay and I hope we see you again. Happy Holidays!
6/10 – Redelijk
Stacey
Reisde met familie
24 nov 2023
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We had an issue with a loud humming our whole stay. After the first night we told the front desk. It was never resolved. It kept us up at night.
Stacey
3 nachten verbleven in november 2023
Reactie van Jason op 29 nov 2023
I am so sorry to see that you didn't have the best stay with us. I am very curious to know what desk agent you reported the problem to. I believe I was the one who checked you in. I only wish I had known so I could have moved you to a more comfortable room. We understand the importance of a good nights sleep and I am sorry to see you didn't get one. I hope this doesn't deter you from staying with us again. I would really love the opportunity to make things right. Nonetheless I appreciate your feedback. I hope you and your family have a good Holiday Season. Thanks again foir everything.
10/10 – Uitstekend
John
Zakenreiziger
16 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check in was smooth and easy. Room was perfect for remote work. It was nice having a few bottles of water upon arrival.
John
1 nacht verbleven in november 2023
Reactie van Jason op 18 nov 2023
Thank you so much for the awesome score! I love seeing that you enjoyed your stay. I can only hope this means we will be seeing you again next time you are in the area. Thanks again for everything!
10/10 – Uitstekend
David
Zakenreiziger
13 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and nicely priced
David
1 nacht verbleven in november 2023
Reactie van Jason op 13 nov 2023
Thank you so much for the feedback! I am so happy you enjoyed your stay an can only hope this means we will see you again!
6/10 – Redelijk
Jessica
30 okt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Jessica
2 nachten verbleven in oktober 2023
Reactie van Jason op 2 nov 2023
Thank you so much for taking the time to complete our survey. I am happy to see you enjoyed your stay and I hope we see you again!
10/10 – Uitstekend
Linda
Zakenreiziger, Reisde met familie
29 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean👍
Linda
1 nacht verbleven in oktober 2023
Reactie van Jason op 2 nov 2023
Thank you so much for your kind words! I am so happy to see you enjoyed your stay. Thanks again for everything!
10/10 – Uitstekend
Michael
Reisde met familie
20 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here a couple of times and place always clean. We had an issue with thermostat not working in our room but they moved us to room next door with no hassle.
Michael
1 nacht verbleven in oktober 2023
Reactie van Jason op 21 okt 2023
Thank you so much for taking the time to tell us how your stay went. I am so glad to hear we were able to get you taken care of. Thank you again for everything and we hope to see you again!
10/10 – Uitstekend
Laura
Reisde met partner
16 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, beautiful, quite
Laura
1 nacht verbleven in oktober 2023
Reactie van Jason op 17 okt 2023
Thank you so much for taking the time to complete our survey! I am very happy to see you enjoyed your stay. Hopefully we will see you again next time you are in the area.
10/10 – Uitstekend
Lucy
Reisde met partner
15 okt 2023
Positief: Netheid, personeel en service en voorzieningen
Very clean and comfortable. Easy parking. Great location. Good breakfast.
Lucy
2 nachten verbleven in oktober 2023
Reactie van Jason op 17 okt 2023
Thank you so much for your kind words! I am happy to see you enjoyed your stay and I hope we see you again!
10/10 – Uitstekend
Amy
14 okt 2023
Amy
1 nacht verbleven in oktober 2023
Reactie van Jason op 5 nov 2023
Thank you so much for taking the time to complete our survey! I am happy to see you enjoyed your time with us and we hope to see you again. Thanks again for everything!
6/10 – Redelijk
Jeff
Reisde met familie
25 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice Hampton Inn, nice area between the airport and racetrack, the breakfast was terrible, no one to refill anything, no bread, no waffle mix, no bacon, and no orange juice, lots of people wanting to eat but nothing ever was refilled, and we paid a premium to stay there on a race weekend.
Great area though, close to Graoevine and Dallas
Jeff
3 nachten verbleven in september 2023
Reactie van Jeff op 7 okt 2023
I'm sorry your experience with our breakfast was subpar. It is not our normal. We were experiencing staffing issued at the time, and I hope you'll come back and allow us to show you what we strive to hit every time.
10/10 – Uitstekend
Sheri
Reisde met partner
24 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will definitely stay, again! So quiet and clean! Bed was comfortable and had hot water in the shower. Awesome price!
Sheri
1 nacht verbleven in september 2023
Reactie van Jeff op 7 okt 2023
I'm so glad you enjoyed your stay with us!
10/10 – Uitstekend
Kelly
24 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kelly
1 nacht verbleven in september 2023
Reactie van Jeff op 7 okt 2023
Thank you for the wonderful review! I hope you stay with us the next time you're in town.
10/10 – Uitstekend
norma, Edinburg
9 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff & stay as always.
norma
1 nacht verbleven in september 2023
Reactie van Kenna op 12 sep 2023
Thank you for the awesome review! We hope you had a great stay and hope to welcome you back again soon!
10/10 – Uitstekend
Jonathan
5 sep 2023
Jonathan
1 nacht verbleven in september 2023
Reactie van Jeff op 7 okt 2023
Thank you for the fantastic review!
8/10 – Goed
melissa
26 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great, staff, room, clean.
melissa
2 nachten verbleven in juli 2023
Reactie van Jeff op 28 jul 2023
Thank you for the fantastic review!
10/10 – Uitstekend
Julie
24 jul 2023
Julie
2 nachten verbleven in juli 2023
Reactie van Jeff op 28 jul 2023
Thank you for the wonderful review and I hope you'll stay with us the next time you're in town!
10/10 – Uitstekend
Joseph
11 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, new
Joseph
3 nachten verbleven in juli 2023
Reactie van Jason op 12 jul 2023
Thank you for tanking the time to give us some feedback! I hope this means we will be seeing you again in the future. Thanks again for everything!
8/10 – Goed
Matthew
10 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You get what you'd expect from a Hampton Inn & Suites. This location is in a nicer part of the Dallas area. There is a good restaurant and place to get beers across the street. There's a BBQ place in the same parking lot, as well.
Matthew
1 nacht verbleven in juli 2023
Reactie van Jason op 10 jul 2023
Thank you so much for taking the time to tell us how your stay went. I am so happy to see you had a good stay with us. Thank you for the great review and info!
10/10 – Uitstekend
Julie
Zakenreiziger
8 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kiewit Trip
As this was my second trip to Westlake, TX and the stay at Hampton Inn was again a great experience
Julie
2 nachten verbleven in juli 2023
Reactie van Jason op 9 jul 2023
Thank you so much for taking the time to tell us how your stay went.. I am so happy to see you had another great stay with us. I can only hope this means we will be seeing you again. Thanks again for everything!
10/10 – Uitstekend
Samuel
Reisde met familie
6 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet place near shopping and places to eat. My only complant is the pool and pool area could have been a little cleaner. Tables in pool are needed to be cleaned and chairs in the pool patio had bird droppings on them. Pool need to have leaves etc scooped out.
Samuel
6 nachten verbleven in juni 2023
Reactie van JF op 7 jul 2023
Thank you for the fantastic review! I'm so glad you enjoyed your stay with us and I truly appreciate the feedback on our pool area! I will work with our teams here to ensure everything out there looks as great as I know it can.
10/10 – Uitstekend
Joel
3 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Joel
1 nacht verbleven in juli 2023
Reactie van Jeff op 3 jul 2023
Thank you for the fantastic review!!
8/10 – Goed
Lauren
7 jun 2023
Positief: Netheid, personeel en service
Good stay :)
Lauren
2 nachten verbleven in mei 2023
Reactie van Jason op 10 jun 2023
I am so glad to see you had a good stay! I hope this means we will be seeing you again. Thanks again for everything!
2/10 – Ontzettend slecht
Eldon
29 mei 2023
Eldon
1 nacht verbleven in mei 2023
Reactie van Manager op 18 jun 2023
Thank you for staying with us! I sincerely apologize we did not exceed your expectations and wish we could have! If you should wish to return, we hope you would consider staying with us again!
8/10 – Goed
Julie
Zakenreiziger
25 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kiewit
I was on a business trip and brought my older sister with me for a get away from the reality of her life. On a business level I was very happy. On a personnel level I could not be happier, the staff was so sweet to my sister. I thank you on her behalf for a restful time away.
Julie
2 nachten verbleven in mei 2023
Reactie van Jason op 26 mei 2023
Thank you so much for your kind words! You and your sister were great! We really enjoyed having you here and are so happy to hear that you had such a great stay with us. We look forward to seeing you again next time you are in the area.
2/10 – Ontzettend slecht
IMOGENE
Reisde met familie
16 mei 2023
Could not turn off faucet in tub called office several times and no answer . Turned down some with foot.but not off.I am 95 staying with daughter.Too hard to move to another room.
Would like to come back in July but now don’t know about Hampton.
IMOGENE
2 nachten verbleven in mei 2023
Reactie van Manager op 17 mei 2023
Hello! Thank you for sharing your feedback with us! I sincerely apologize we were unable to assist with resolving the issue experienced and will be sure to address this with our team. Your experience is important to us and we will do better. We hope to welcome you back soon!
8/10 – Goed
Basiliso
15 mei 2023
Basiliso
2 nachten verbleven in mei 2023
Reactie van Kenna op 17 mei 2023
Thank you for sharing your feedback with us! We hope you had a great visit and hope to welcome you back again soon!
8/10 – Goed
Michelle
Reisde met familie
14 mei 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, friendly staff and good breakfast. Nice pool area. Beds were very hard. Probably the one drawback was the room was never serviced. We had to ask for towels and bath gel.
Michelle
2 nachten verbleven in mei 2023
Reactie van Manager op 17 mei 2023
Thank you for staying with us! We appreciate your feedback and will utilize it towards improving our services. If you should return to the Trophy Club area, we hope to have the pleasure of seeing you again!
10/10 – Uitstekend
Azhar
Reisde met familie
1 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Azhar
2 nachten verbleven in april 2023
Reactie van HWW op 3 mei 2023
Thank you so much for the great score! I am so happy you enjoyed your stay, hopefully we will see you again in the future.
10/10 – Uitstekend
william, amarillo
Reisde met familie
16 apr 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean facility. Courteous staff
william
1 nacht verbleven in april 2023
Reactie van Jason op 17 apr 2023
Thank you so much for the great score! I am so happy you enjoyed your stay, hopefully we will see you again in the future.
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger, Reisde met familie
9 apr 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very helpful front desk staff
Geverifieerde reiziger
1 nacht verbleven in april 2023
Reactie van Jason op 10 apr 2023
Thank you so much for your generous score! We really appreciate your feedback!
10/10 – Uitstekend
Carole
Reisde met familie
23 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Had to change to this hotel due to heat being out at other facility. All was very smooth and hotel was very clean and staff friendly.
Carole
1 nacht verbleven in maart 2023
Reactie van Jason op 24 mrt 2023
Thank you so much! We enjoyed having you! Hopefully we will see you again in the future.
10/10 – Uitstekend
Melissa
20 mrt 2023
Melissa
2 nachten verbleven in maart 2023
Reactie van Jason op 10 apr 2023
Thank you so much for taking the time to complete our survey. I am very happy to see you have a positive stay with us.
2/10 – Ontzettend slecht
Joseph
Reisde met familie
19 mrt 2023
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Bed bugs don’t book
Bed bugs.. my kids and we’re bit by these monsters and basically the hotel manager wanted to do nothing about it… very disappointed… had to throw away 300$ worth of luggage… a week later my kids are still scratching… however Hotel.com refunded my stay but the hotel did nothing
Joseph
4 nachten verbleven in maart 2023
Reactie van Management op 19 mrt 2023
Hi Joseph,Thank you for sharing your feedback with us. I sincerely apologize your stay was not as expected and that we could not exceed expectations. Hotel.com refunded your prepaid stay by our request to ensure your concerns were addressed. We did our best to handle the situation as we do not experience this often. This is not a reflection of our normal, and we were provided training on how to best handle the situation as it was unforeseen and not a common issue at our business. We regret that we did not exceed expectations and wish we could have provided a hassle free stay. Thank you for allowing us to make this right prior to departure, and for speaking with me.
10/10 – Uitstekend
Johnna
18 mrt 2023
Johnna
1 nacht verbleven in maart 2023
Reactie van Kenna op 19 mrt 2023
Woohoo 10 out of 10! Thank you! We are happy to hear you enjoyed your stay and hope to welcome you back again soon!
10/10 – Uitstekend
Casey
14 mrt 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Casey
1 nacht verbleven in maart 2023
Reactie van Jason op 17 apr 2023
Thank you so much for taking the time to give us such a great score. We are so happy you enjoyed your stay!
8/10 – Goed
Chris
13 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chris
2 nachten verbleven in maart 2023
Reactie van Kenna op 19 mrt 2023
Thank you for sharing your experience with us! We hope you had an awesome stay and hope to welcome you back again soon!
10/10 – Uitstekend
Jim
Reisde met familie
25 feb 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jim
1 nacht verbleven in februari 2023
Reactie van Jason op 25 feb 2023
Thank you so much for giving us such a good score! We really appreciate it!
10/10 – Uitstekend
Christopher
19 feb 2023
Christopher
3 nachten verbleven in februari 2023
Reactie van Kenna op 19 mrt 2023
Thank you for sharing your experience with us! We are so happy you enjoyed your stay and hope to see you again soon!
10/10 – Uitstekend
Michael
Zakenreiziger, Reisde met partner
18 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and breakfasts were good. Ali at the front desk was super friendly and very accommodating. Her winning personality made our stay very worthwhile.We would stay there again just because of her!
Michael
3 nachten verbleven in februari 2023
Reactie van Jason op 19 feb 2023
Thank you so much for your kind words! We are so glad you enjoyed your stay. Ally is a really great agent, I will be sure to pass this along to her. Thank you so much!
10/10 – Uitstekend
Estela
Reisde met partner
1 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El servicio es exelente nos quedamos de emergencia por la tormenta de hielo que congeló los caminos y el personal del hotel fueron muy amables y nos alludar on en todo momento
Estela
1 nacht verbleven in januari 2023
Reactie van Jeff F. op 2 feb 2023
I'm SO GLAD we were able to make you comfortable during the winter weather. I hope you had a safe trip back home and a wonderful start to February!
10/10 – Uitstekend
Emma
Reisde met een groep, Reisde met huisdieren
23 jan 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price, the room was clean, breakfast was included, the room had ample space, and the employees were very nice and gave good recommendations. The place was centrally located near everything we wanted to do. There was a restaurant within walking distance. There is an outlet mall within a few miles. There is also hiking trails by the lake in less than a 2 minute drive. Very safe location as well. If you drink, there is a wine place right in front of the hotel and a bar at the hotel next door, both are easily walkable too.
Emma
3 nachten verbleven in januari 2023
Reactie van Jason op 26 jan 2023
What a great review! Thank you for such an amazing shoutout Emma!! I do have to give H&G SPLY their kudos though, they are amazing and never let me down when I send our guests over there. I couldn't be more happy that everything worked out the way it did for you. We definitely look forward to seeing you in the future!