2 bars/lounges, een poolbar, een strandbar

Beoordelingen van W Fort Lauderdale

4.5 out of 5
W Fort Lauderdale
401 North Fort Lauderdale Beach Blvd., Fort Lauderdale, FL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 510 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 120 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 101 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 104 van 1008 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sheria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This experience was beautiful. The spa was AMAZING!!!!! The staff was engaging, friendly, and professional. My view was spectacular. I love the fact that it's situated in such a convenient spot and has so many dining options. My stay was Awesome.
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 30 mei 2024
Hello Sheria, Thank you for your excellent feedback about W Fort Lauderdale. It is a pleasure to offer our guests vibrant, energetic surroundings, inviting them to escape with our AWAY Spa. We are also glad to read you loved our breathtaking views and supreme location, as well as the outstanding service provided by our Talent. We appreciate your business and look forward to seeing you again soon for another revitalizing experience. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Tam

Positief: Personeel en service
I like the staff service
3 nachten verbleven in mei 2024
Reactie van Director of Marketing op 30 mei 2024
Hello Tam, Thank you for choosing W Fort Lauderdale. We were overjoyed to read your compliments about our Talent’s dedication to distinct and tailored service. They were happy to hear they were a major part of making your stay with us a memorable one. Please visit us again the next time you are in Fort Lauderdale. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

jad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, Raul and Marc where amazing thank you for the great service
2 nachten verbleven in mei 2024
Reactie van Director of Marketing op 29 mei 2024
Hello Jad, Thank you for the excellent comments regarding your time with us here at W Fort Lauderdale. We love hearing how much you enjoyed our energetic and devoted Talent, especially Raul and Marc. They will be thrilled that you mentioned them by name. We appreciate your business and look forward to being of your service again whenever your travels bring you back to our area.All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Leonel Jesus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Director of Marketing op 30 mei 2024
Hello Mr. Jesus, All of us at W Fort Lauderdale appreciate your kind rating. We are glad you had an enjoyable experience and would love to see you again soon.All the Best,Alexis Espejo,Director of Marketing

4/10 – Matig

Milica

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Ive stayed at this property years ago and many times, I will not stay here again, at the check in unprofessional check my credit card was charged 2x amounts of 3200$ which was almost 7000$ Canadian, when i mentioned to representative she said “ oh its ok one will fall off” What kind of hotel who charges 600$ a night does such a thing, its been 4 days i still didnt get my other refund, what if I needed that $ and that was all i had? The pool staff takes your $ to set up your pool towls & chairs, once you go to the bathroom they give it away to someone else it was so unprofessional to see. I would rather stay at Hilton next door, better service by far
3 nachten verbleven in mei 2024
Reactie van Director of Marketing op 30 mei 2024
Hello Milica, Thank you for your loyalty to our resort and for taking the time to leave your feedback. We are very sorry for the inconvenience you encountered with the charges on your card, and we completely understand the frustration you must have experienced as you have not yet received your refund. We assure you this will be looked into and addressed. Furthermore, we apologize for the instance you mentioned with the WET Deck team. We will follow up with the appropriate individuals to ensure this is not repeated, as we are committed to enhancing our services on all levels. We hope you will give us another opportunity to regain your trust the next time your travels bring you to Fort Lauderdale.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

ran

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoy our stay
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 28 mei 2024
Hello Guest, We are thrilled with your generous review, and we thank you for sharing your experience at W Fort Lauderdale! We love offering our guests luxury style, full of energy, and access to the best of the city. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

CYNDI

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the W at Fort Lauderdale the beach was beautiful the area was clean walking distance to eateries and shopping
1 nacht verbleven in februari 2024
Reactie van Director of Marketing op 27 mei 2024
Hello Cyndi, It was a pleasure having you at W Fort Lauderdale. We are happy to know you had a great time at the beach and that our convenient location with seamless access to shopping sites and dining options worked well for your plans. Thank you for staying with us, and we look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

omar

3 nachten verbleven in mei 2024
Reactie van Director of Marketing op 27 mei 2024
Hello Omar, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the great experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Alonzo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ocean view was out of thus world. Staff all greeted us when passing. From velet to housekeeping, everyone spoke. Thats was refreshing. I will say that i didnt like that the property held $200 for incidentals without saying that was their cost. However, everything was so perfect at this property, this was jardly a ytging to complain about. 10/10 recommended ocean view suites here. And will be back for certain.
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 25 mei 2024
Hello Alonzo, Thank you for taking the time to review your stay with us at W Fort Lauderdale and for your recommendation. We are thrilled to read you were impressed with our stylish accommodations featuring breathtaking ocean views and that your interactions with our Talent have been so exceptional. We will certainly share your words of appreciation with them. We value your feedback and look forward to your next visit. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our stay perfect reset
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 25 mei 2024
Hello Antonio, We are pleased you had an energizing and fulfilling stay at W Fort Lauderdale and that we exceeded your expectations. Thank you for the generous feedback, and we look forward to hosting you again soon.All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good - housekeeping service patchy
5 nachten verbleven in mei 2024
Reactie van Director of Marketing op 25 mei 2024
Hello Margaret, Thank you for being our guest at W Fort Lauderdale. It is good to know you were pleased with the majority of your visit. However, we regret the inconsistencies you experienced with our styling services. We have addressed this with our Style Department to improve going forward, and we are grateful for the feedback. We hope to have you back again soon.All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Cassandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Director of Marketing op 24 mei 2024
Hello Cassandra, All of us at W Fort Lauderdale appreciate your kind rating. We are glad you had an enjoyable experience and would love to see you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Angelia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!!!
2 nachten verbleven in mei 2024
Reactie van Director of Marketing op 23 mei 2024
Hello Angelia, We are pleased to receive your generous rating. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again soon at W Fort Lauderdale. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Josh

2 nachten verbleven in mei 2024
Reactie van Director of Marketing op 23 mei 2024
Hello Josh, Thank you for choosing W Fort Lauderdale and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great experience. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

Marcellus

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I enjoyed the staff but for what I paid for 1 night the balcony of my room was filthy. Also positioned me the floor above pool which was not quite the view I desired. Ocean view is different from pool deck view. Needs a better deep clean schedule for balconies. Great staff and amenities. Prime location. Indecisive if I will be back.
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 22 mei 2024
Hello Marcellus, Thank you for taking the time to post your review. We are happy to read you liked our thoughtful amenities and amazing Talent, as well as our convenient location. However, we regret not meeting your expectations with the view from your room, and we are sorry for the oversights you encountered on the balcony. We have addressed this with our Style Department to improve going forward, and we are grateful for the feedback. We hope you will give us another chance the next time your travels bring you this way.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Jasmyne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Visited as a staycation on Mother’s day and will definitely do it again! The pool was a vibe, drinks were delish, and the staff were most helpful!
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 15 mei 2024
Hello Jasmyne, Thank you for your wonderful review of W Fort Lauderdale. We are pleased you had an outstanding time enjoying our Wet Deck. Taking a dip in our invigorating pool while relishing our refreshing beverages is a guest favorite, and we couldn't be happier that this added to your experience. We also appreciate your kind remarks about our devoted Talent. We are excited about your next visit.All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

Brian, Fort Lauderdale

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We rented a pool cabana and the service was horrible. We spent $1500 and had to always chase the server who always got the drinks and food orders wrong. As well as we hardly could find our server to even order. It ruined our day.
1 nacht verbleven in mei 2024
Reactie van Director of Marketing op 13 mei 2024
Hello Brian, Thank you for taking the time to leave your review. We are sincerely sorry for the unsatisfactory service you received at our WET Deck and for the oversights with your drinks and food orders. Please be assured we will follow up with the appropriate individuals and take action to ensure they focus on providing attentive and authentic hospitality to our guests. We are grateful for your patience and feedback, and we hope to have another opportunity to provide you with the tailored experience you deserve!All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Edward

4 nachten verbleven in mei 2024
Reactie van Director of Marketing op 28 mei 2024
Hello Edward, Thank you for the outstanding rating for W Fort Lauderdale. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

JC, Houston

Reisde met familie
This W hotel is definitely below the W standards.
2 nachten verbleven in mei 2024
Reactie van Director of Marketing op 6 mei 2024
Hello Valued Guest, First and foremost, thank you for your loyalty to our hotels. We regret that we did not meet your expectations. We have a passionate commitment to outstanding service and accommodations; therefore, we will use your feedback to improve. We would love for you to revisit us at W Fort Lauderdale, so we can show you the authentic experience you deserve!All the Best,Alexis Espejo,Director of Marketing

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
When we first checked in everything was really nice and the property seemed really awesome. They said the pool was heated but it was freezing cold. That night there were cockroaches in room and a lot of them. We switched rooms and all seemed better. At check out we were charged an extra $300 the parking that they said was free is actually $55 a night and they said we ate food from the minibar that we didn’t and that we made phone calls when we didn’t. When I called to dispute the charges they said they would adjust the charges and they never did they still left all the charges. I will be disputing with my CC company.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 2 mei 2024
Hello Jennifer, Thank you for evaluating your stay with us. We are very sorry for the frustration you experienced due to the lack of accurate information regarding the temperature of our WET Deck pool and for the disturbances you reported in your initial room. Our pest control provider continuously services the hotel, and we will ensure procedures are being followed to prevent any future concerns. We would also like to convey that our parking fee is listed on our site so guests can have this information before booking with us. Your feedback highlights the importance of continuously improving our communication, and we appreciate you sharing it with us. Furthermore, we apologize for the billing-related issues you encountered and for the lack of satisfactory assistance from our end. Our team is actively looking into this matter to ensure that any erroneous charges are promptly addressed and refunded. Please allow us a little time to investigate and rectify the situation. We would be grateful for your patience and understanding in the meantime.All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

George

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooms, lobby and property
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 1 mei 2024
Hello George, Thank you for choosing W Fort Lauderdale for your stay and sharing your experience. We were pleased to read that from our rejuvenating rooms to our lobby, you loved our accommodations and property. We hope to have the pleasure of hosting you again at our in the future.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Kathleen

3 nachten verbleven in april 2024
Reactie van Director of Marketing op 20 mei 2024
Hello Kathleen, We are delighted you had an outstanding experience at W Fort Lauderdale and that you loved all aspects of our resort. Thank you for the excellent rating, and we look forward to hosting you again soon. All the Best,Alexis Espejo,Director of Marketing

2/10 – Ontzettend slecht

Chris

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff tried to scam my friend. Not cool
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 30 apr 2024
Hello Chris, Thank you for choosing us and taking the time to leave a review. We are truly sorry for not meeting these expectations and for any concerns you experienced with regard to our service. We aim to give each guest the absolute best service possible, and we are disappointed if we did not meet these expectations. We have shared your concerns with our Talent as we are always striving to improve our services and guest experience on all levels. We appreciate your patience and hope you will give us another occasion to provide the amplified experience for which we are known.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Alexis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about this stay. Enjoyed the pool and DJ the most. Staff was very kind and accommodating as well.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 29 apr 2024
Hello Alexis, It was a pleasure to welcome you to W Fort Lauderdale. We are thrilled to read you had a great time at our inviting WET Deck, and we appreciate your gracious remarks about our energetic Talent. We hope we will be the first hotel you think of on future trips to Fort Lauderdale. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Limitless things to do and see
1 nacht verbleven in april 2024
Reactie van Director of Marketing op 29 apr 2024
Hello Daniel, We are pleased you had an energizing and fulfilling experience at W Fort Lauderdale and that our supreme location helped to make your stay so memorable. We believe in inspiring possibilities and offering limitless opportunities all at an excellent value for our guests! We look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

MITCHELL

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Ninesh at front desk was amazing . Very nice man , knowledgeable and courteous . Thank you
1 nacht verbleven in april 2024
Reactie van Director of Marketing op 29 apr 2024
Hello Mitchell, We appreciate your lovely review of W Fort Lauderdale. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your kind comments to Ninesh. It was a pleasure hosting you, and we look forward to your next visit.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Achken

3 nachten verbleven in april 2024
Reactie van Director of Marketing op 18 mei 2024
Hello Achken, We are thrilled you had an excellent experience at W Fort Lauderdale, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We recently had the pleasure of staying at W Fort Lauderdale and had an exceptional experience thanks to the outstanding service provided by Raul Lopez. From the moment we arrived, He went above and beyond to ensure our stay was comfortable and enjoyable. He was friendly, attentive, and always available to help with any questions or requests we had. We were made to feel like a valued guest and would highly recommend W Fort Lauderdale to anyone looking for a wonderful stay.
1 nacht verbleven in april 2024
Reactie van Director of Marketing op 27 apr 2024
Hello Jose, Thank you for your warm-hearted review of W Fort Lauderdale and for recommending us to future guests. We could not be more delighted to read about the special attention you received from Raul. We are fortunate to have him as a member of our team, and it comes as no surprise to see the dedicated service he demonstrated to you during your stay. We hope you will come back soon for another meaningful experience.All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Director of Marketing op 23 apr 2024
Hello Annie, Thank you for the great rating! We love that you had a wonderful stay at W Fort Lauderdale. It was our pleasure having you, and we look forward to your return.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible service, chris at front desk was so helpful and made our experience at the W for the first time very memorable. Jose by the pool is the BEST!!
1 nacht verbleven in april 2024
Reactie van Director of Marketing op 22 apr 2024
Hello Laura, Thank you for your recent stay at W Fort Lauderdale and your gracious review. Our Talent's highest priority is making sure every guest has a meaningful, inspiring visit. We appreciate you calling out Chris and Jose for their devotion to service; we will share your kind words with them and thank them personally. Thank you again; we look forward to seeing you soon. All the Best,Alexis EspejoDirector of Marketing

10/10 – Uitstekend

Jasmine

Reisde met een groep
Excellent experience! Staff was amazing and we would definitely come back.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 22 apr 2024
Hello Jasmine, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to know that you enjoyed your stay and that our Talent took great care of you. It was a pleasure hosting you and we look forward to welcoming you back at W Fort Lauderdale again soon.All the Best,Alexis EspejoDirector of Marketing

10/10 – Uitstekend

Hillary

1 nacht verbleven in april 2024
Reactie van Director of Marketing op 23 apr 2024
Hello Hillary, Thank you for the outstanding rating for W Fort Lauderdale. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Eve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a great place to stay
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 20 apr 2024
Hello Eve, We are pleased you had an energizing and fulfilling stay at W Fort Lauderdale and that you found our property to be a rejuvenating retreat. Thank you for the generous rating, and we look forward to hosting you again soon.All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

Sébastien

Negatief: Netheid, personeel en service
Propreté de l’établissement en général laisse à désirer, certain membre du personnel arrogant.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 18 apr 2024
Hello Sébastien, Thank you for your review. We always want to go above and beyond for our guests with every detail, so we are sorry that was not your experience. We have shared your comments with our Style Department, and we will use your feedback to improve our services going forward. It is also disappointing to learn that you did not experience some of our Talent members at their best. We will follow up with the appropriate individuals and take action in keeping with our commitment to providing warm and authentic hospitality to our guests. We hope you will give us another chance to make a favorable impression. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Gentiana

3 nachten verbleven in april 2024
Reactie van Director of Marketing op 8 mei 2024
Hello Gentiana, Thank you for the outstanding rating for W Fort Lauderdale. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Mary Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location across street to beach. Beach chairs and towels make enjoying the beach hassle free Excellent service and check-in was superb. Early check in and late check out. Rooms and bed and linens were very comfortable. Night flight and offered access to amenities all day til departure. Highly recommend.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Ms. Beth, Thank you for your gracious review of W Fort Lauderdale. It is delightful to know you had a great time at the beach and that you were impressed with our fantastic location and outstanding hospitality. We are also happy to read you enjoyed our relaxing accommodations and exceptional amenities. We appreciate you recommending us to future travelers, and we look forward to welcoming you again for another revitalizing experience. All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Vincent

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need more lighting in the room bathrooms, other than that we love the property. We come once a year !
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Vincent, Thank you for making W Fort Lauderdale your home away from home and for your loyalty to our hotel. We are happy to know you continue to enjoy most aspects of our property. However, we regret not meeting some of your expectations. We have taken note of your feedback regarding the need for more lighting in our accommodations and have shared it appropriately, as we are always looking for ways to improve. We look forward to seeing you again soon. All the Best,Alexis Espejo,Director of Marketing

2/10 – Ontzettend slecht

Bajram

Positief: Netheid
Negatief: Personeel en service
Gave me the room I never wanted and accused me of using there snack bar
5 nachten verbleven in maart 2024
Reactie van Director of Marketing op 18 apr 2024
Hello Bajram, Thank you for reviewing your stay with us. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It is also disappointing to read your specific remarks, as we never want to cause any discomfort to our guests. Your feedback is valuable, and we are actively looking into the situation to better understand what transpired; your patience is appreciated in the meantime. All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to beach was great but staff at beach was rude to my husband who wanted a chair for our daughter and made a scene- not professional
4 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Nicholas, Thank you for taking the time to share your review of W Fort Lauderdale. While we are happy to read you appreciated our proximity to the beach, we are very sorry for the unpleasant experience your husband had with the beach attendants and for the frustration this caused you and your family. Please be assured we will follow up with the appropriate individuals and take action, as treating our guests with respect and authentic, warm service is of utmost importance to us. We value your feedback and hope you will give us another chance to make a better impression. All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

Jeandark

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Jeandark, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the flawless experience you deserve soon. All the Best,Alexis Espejo,Director of Marketing

6/10 – Redelijk

Steven

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
My room didn’t get cleaned properly twice. The services weren’t great and vallet was unreliable. Overall room was fine but the lack of cleaning and missed on vallet was annoying
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Steven, Thank you for taking the time to post your review. We are disappointed about the issues with the styling of your room. We have addressed this with our Style Department to improve going forward. Furthermore, we apologize for your dissatisfaction with the Wheels service. Our focus is on providing advanced hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to elevate our efforts. We appreciate your patience and hope to have another chance to provide you with the seamless stay you deserve!All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Carsyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed this beach front stay. The staff was very helpful, we were able to check in early, and use the beach and pool amenities. I wish I could have stayed longer!
1 nacht verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Carsyn, We are pleased to know you had an enjoyable experience at W Fort Lauderdale. It is gratifying to read we were able to provide you with an early check-in and that you loved our energetic amenities and the attentive service provided by our Talent. Thank you for your generous feedback, and we look forward to welcoming you again for an extended stay. All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Frank Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Mr. Anthony, We are glad you enjoyed your time at W Fort Lauderdale. Thank you for your kind rating, and we look forward to your next visit. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great stay. The room was clean and the hotel staff were so sweet, polite and accommodating. The resturaunts were grea! I loved the vegan restaurant as I am celiac and they had a variety of options to suit my needs! The gentleman at the valet were also so sweet. I came down at the height of spring break/prom so it was crazy. They kept offering apologies (even when not needed) and I never had to wait more than a few minutes to drop off or pick up. The only thing I would change is the amount of beach towels! I went to the beach at 930 and they had no towels, but the staff assured me they’d have a towel for me shortly and promptly brought one over when their new cart came.
3 nachten verbleven in april 2024
Reactie van Director of Marketing op 16 apr 2024
Hello Amanda, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Fort Lauderdale. We appreciate you mentioning our urban rooms, spirited Talent, and exceptional culinary offerings. We can’t wait to welcome you back!All the Best,Alexis Espejo,Director of Marketing

8/10 – Goed

Richard

3 nachten verbleven in april 2024
Reactie van Director of Marketing op 6 mei 2024
Hello Richard, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W Fort Lauderdale look forward to your next visit. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Jose

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I stayed the weekend for our 12th wedding anniversary and all I can give is praise to the W hotel, from check-in to check-out. everything was perfect. The staff is friendly, the room was clean, the pool area was fun, and the dinning options were excellent! We will stay here in the future!
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 15 apr 2024
Hello Jose, It was a pleasure being a part of your 12th wedding anniversary celebration at W Fort Lauderdale. We never tire of hearing how much our guests love our refreshing accommodations and fantastic amenities, including our WET Deck areas and on-site dining options. We are also pleased to read your generous remarks about our dedicated Talent. We look forward to welcoming you and your wife again for another meaningful experience. All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Frank

Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Director of Marketing op 17 apr 2024
Hello Frank, All of us at W Fort Lauderdale appreciate your excellent rating. We are glad you had a revitalizing experience and would love to see you again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Alwina, Brooklyn

2 nachten verbleven in april 2024
Reactie van Director of Marketing op 5 mei 2024
Hello Alwina, Thank you for rating your experience at W Fort Lauderdale. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Jimmy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located to everything and very clean with good service!!!!!!
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 15 apr 2024
Hello Jimmy, Thank you for choosing to stay with us at W Fort Lauderdale. We enjoyed your remarks about our supreme location and authentic service, as well as our immaculate property. We hope you will join us again soon.All the Best,Alexis Espejo,Director of Marketing

10/10 – Uitstekend

Daniell S, Richmond

Reisde met een groep
We truly enjoyed the property, staff and all of its amenities.
2 nachten verbleven in april 2024
Reactie van Director of Marketing op 15 apr 2024
Hello Daniell, Thank you for the generous review of W Fort Lauderdale. We are pleased to read you had a great time at our property and that our devoted Talent took excellent care of you. We love knowing our guests are maximizing their stay and enjoying our exceptional amenities. We look forward to hosting you again soon. All the Best,Alexis Espejo,Director of Marketing