My flight - also purchased through Orbitz - wasnt to land before check-in closed at the Sheridan.
I called the hotel to get an 'after hours' check-in. They required a lengthy form to be completed (annoying, but certainly doable). However, they required a picture of my CC and my drivers license.
That's absurd. I've had my identity stolen in the past (by no fault of my own) and to send that type of information (in picture form no less) to a Marriot or a Hilton would give me pause. To send it electronically to a an outfit I've never heard of would be wildly stupid a d irresponsible on my part.
I called Orbitz and explained to no avail, escalated the matter, and was turned away.
I did this weeks in advance, not the night before.
I wasnt trying to scam anyone or take advantage of anything. Orbitz told me to go pound sand.
In a way I'm going to just that. I'll easily convince every single person and family I know, and everyone I can reach on social media to NEVER use Expedia, Orbitz, Hotels.com or any related entity.
I wont see my money again, but I'll be sure to multiply my expense X1,000 to lost business revenue to your shady outfut.