Terras

Beoordelingen van Residence Inn By Marriott Fort Lauderdale Plantation

3 out of 5
Residence Inn By Marriott Fort Lauderdale Plantation
130 N University Dr, Plantation, FL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 290 van 680 beoordelingen" "
Gastenscore: 8 - Goed. 242 van 680 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 680 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 680 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 680 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeremy, SUNRISE

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buenas la atención y profesionalidad
1 nacht verbleven in mei 2024

6/10 – Redelijk

MARIA, MIAMI

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jeremy, SUNRISE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bueno
2 nachten verbleven in mei 2024

4/10 – Matig

TIMOTHY, Upper Marlboro

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Location of hotel was convenient.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

4/10 – Matig

James

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The building that I stayed in the door to get into the building was broken and would not close all the time and not lock. The carpet in the hallways are stained and very dirty. The elevator buttons and lights half don't work some are missing the fixtures and the ones that do work are very dimmed.. When using the elevator my biggest fear was getting stuck in it. So I would use the stairs from the 4th FL down when I didn't have any luggage.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Mike

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
breakfast was great
5 nachten verbleven in maart 2024

8/10 – Goed

Anderson

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

4/10 – Matig

sin hok

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
15 nachten verbleven in april 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time out to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the relevant leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back in the area.

10/10 – Uitstekend

Patricia Joan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in april 2024
Reactie van Michelle D op 4 mei 2024
Thank you for staying with us. We appreciate your positive feedback and are delighted that you enjoyed your stay with us. Providing the highest level of hospitality is our number one priority and I am thrilled that we were able to do that for you. We look forward to hosting you again in the future when your travel takes you in the area again.

10/10 – Uitstekend

MIKE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
EXCELLENT PLACE TO STAY!!!!!! Very accommodating. Our room was super spacious. The continental breakfast was the best we ever had without going to a restaurant. The staff was always on par. VERY CLEAN AND MAINTAINED.
1 nacht verbleven in april 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience. Providing the highest level of hospitality is our number one priority and I am delighted that we were able to provide that for you. I hope you choose to stay with us again when your travel brings you back in the area.

2/10 – Ontzettend slecht

vanessa

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First room was dirty. Second room was fine. Lots of ants. Asked for towels and never got them delivered.
2 nachten verbleven in april 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the relevant leadership team to ensure that these issues are reviewed so that they can be prevented in the future. I hope you choose to stay with us again when your travels bring you back in the area.

10/10 – Uitstekend

Angie, Apopka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was an easy process to check in. Daily cookies were yummy and breakfast was good.
2 nachten verbleven in april 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience while staying with us. We are delighted to know that you enjoyed your stay with us. I hope you choose to stay with us again when your travels bring back in the area.

10/10 – Uitstekend

Shamar

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location and overall ambience of the hotel. However the breakfast provided was average and can be improved.
10 nachten verbleven in maart 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay.

10/10 – Uitstekend

Kath

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was nice and really comfort
1 nacht verbleven in maart 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay with us and hope you will choose to stay with us again.

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice stay in the two bedroom suite. We appreciated the convenient parking, the cleanliness of the room, daily housekeeping, dishes available in the kitchen, wonderful hot breakfast each morning, beautiful courtyard with fire pit, nice pool, basketball court, and delicious cookies every day. The beds were not very comfortable, but that wouldn’t deter us from staying there again. It was an overall excellent stay for our family of 5.
4 nachten verbleven in maart 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay with us. Thank you again.

10/10 – Uitstekend

Breanna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very spacious. Love the pool & hot tub area, wish I were there longer to enjoy it!
1 nacht verbleven in maart 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your stay. We are delighted that you enjoyed your stay with us. We hope you will choose to stay with us again.

6/10 – Redelijk

Patrice

2 nachten verbleven in maart 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience while staying with us. I sincerely apologize for failing to meet your expectations. I hope you will choose to stay with us in the future when your travel takes you back in the area so that we can try to provide the highest level of hospitality as we always aim to do.

6/10 – Redelijk

Shevanese Althea, warrenton

Positief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van Michelle D op 4 mei 2024
Thank you for taking the time to let us know about your experience while staying with us. I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place to prevent these issues from occurring again. I hope you choose to stay with us again in your future travel to the area.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Two teens and two adults. Great environment for family.
6 nachten verbleven in februari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we are happy to hear that you had a pleasant stay with us. We hope to see you again.

8/10 – Goed

Christian

Zakenreiziger
5 nachten verbleven in februari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we appreciate your feedback. We are delighted that you had a good stay with us and look forward to your next visit.

4/10 – Matig

Vishram, Toronto

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Friendly staff. Elevator in Building 2 needs a thorough cleaning, smells [mold ? ] Carpet smells also but not as bad.
3 nachten verbleven in februari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us. We strive to provide excellent service. I am sorry to hear that you had a few issues and appreciate letting us know. We will pass it to our leadership team to try to get these issue resolved. Thank you once again.

10/10 – Uitstekend

Mick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay
1 nacht verbleven in februari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we are happy to hear that you enjoyed your stay. Thank you and we look forward to your next visit

10/10 – Uitstekend

Teri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us. We appreciate your feedback and we are happy to hear that you had a wonderful stay.

10/10 – Uitstekend

Fanny

Negatief: Netheid
3 nachten verbleven in januari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we are so happy you enjoyed your stay with us and hope to see you soon. Thank you again

2/10 – Ontzettend slecht

Miguel

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel viejo, sin mantenimiento y terrible servicio al cliente. Todo mal. Adicional el parqueo indicaba “incluido” pero nos cobraron $5 adicionales. Reservamos para 6 y nos dieron un sofá cama que no era apto para descansar. Esas instalaciones son máximo para 4 personas. De nunca volver.
1 nacht verbleven in januari 2024
Reactie van Michelle D op 3 feb 2024
Dear Miguel,We are sorry your stay with us was not up to the standard you had expected we appreciate your feedback and will get your concerns to the relevant department heads to try to make to fix the issues. Once again we are sorry and hope you will reconsider and give us the opportunity to improve and provide the standard we are known for.

10/10 – Uitstekend

Artur

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom hotel padrão Residence Inn
Padrão Residence Inn. Bem localizado, perto do Sawgrass Outlet, com boa infraestrutura ao redor (postos, farmácias, restaurantes, mercados). Cobra estacionamento e recebimento de encomendas, mas são valores aceitáveis. Ótimo pra quem usa o aeroporto de Fort Lauderdale.
5 nachten verbleven in januari 2024
Reactie van Michelle D op 3 feb 2024
Dear Artur,Thank you for staying with us we are excited that you enjoyed your stay and hope to continue providing you with a home away from home.

10/10 – Uitstekend

gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we are happy you had a good stay and look forward to your next visit. Thank you once again

6/10 – Redelijk

Jasmine

4 nachten verbleven in december 2023
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us. We appreciate your feedback and will use it to try to improve our service. We strive to provide quality service so that you can feel like you are at home away from home. Thank you once again

8/10 – Goed

Russell

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we would like to thank you for your feedback and hope to use this to improve our service quality. Thank you.

8/10 – Goed

chad

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very kind staff
2 nachten verbleven in januari 2024
Reactie van Michelle D op 3 feb 2024
Dear Chad,Thank you for staying with us we are happy you had a wonderful stay and that our staff were able to help make your stay a memorable one. We can't wait to see you again. Thank you.

8/10 – Goed

Anders

Reisde met familie
Positief: Personeel en service, comfort kamer
14 nachten verbleven in december 2023
Reactie van Michelle op 9 mrt 2024
Thank you for staying with us. We are happy to hear you had a good stay. We look forward to serving you again.

6/10 – Redelijk

Armen

4 nachten verbleven in januari 2024

4/10 – Matig

Nancy, Merida

Reisde met partner
Negatief: Personeel en service
Unfriendly staff, they do not clean the rooms or collect the garbage, the room is very small, there are no towels to change. I expected more for the price I paid.
3 nachten verbleven in januari 2024
Reactie van Michelle D op 3 feb 2024
Good day Nancy,We are sorry your stay with us was not up to the standard we normally give. Your issues are very important to us and we would like to apologize if your stay was not as expected. We will forward your comments to the relevant departments and try our best to correct any issues. Thank you again for choosing us,

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable!
Very nice and helpful staff- I liked how they interacted with each other too. Plenty of space for our family and good breakfast too
1 nacht verbleven in januari 2024
Reactie van Michelle D op 3 feb 2024
Good day Barbara,Thank you for choosing to stay at our property we were happy to welcome you and we are happy your stay with us was a pleasant one. Our team are exceptional and always try to make very one feel at home. Thank you again and we look forward to your next visit.

8/10 – Goed

Chyrisia, Virgin Gorda

1 nacht verbleven in januari 2024
Reactie van Michelle Douglas op 27 jan 2024
Thank your for staying with us. We greatly appreciate your feedback and will use it to make our guest experiences even better.

10/10 – Uitstekend

Alecia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great place and will stay there again.
8 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Simara

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is perfect
13 nachten verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel em decadência
Hotel em decadência. fiquei 1 noite para pegar avião. Não condizente Marriot. Ou Marriot tbem já está decadente e a anos que não me hospedava. Pedi berço na reserva 3 meses antes hospedagem, quando fiz check Inn as 16:30, me informaram que levariam berço no quarto, ao chegar 11:00 da noite do shopping berço não estava quarto, recepcionista disse que não tinha mais, mas não avisou no check, lençol sofá cama não tinha tiver que buscar, travesseiros são contados, café da manhã lotado com poucos funcionários para dar conta de repor. Carpe quarto sujo. Cama queen tive impressão ser menor que queen normal. Sofá cama péssimo, impossível dormir. Não voltaria. Serviço e hotel condizente a um 2 estrelas.
1 nacht verbleven in december 2023

6/10 – Redelijk

Melanie

Reisde met familie
Positief: Netheid, personeel en service
We were disappointed to hear that they did not have a shuttle to the airport we specifically chose this hotel because it stated on their website that they offered the service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Esthermae

5 nachten verbleven in december 2023

10/10 – Uitstekend

Jennifer

Reactie van Michelle op 9 mrt 2024
Thank you for staying with us, we are happy to hear that you had a good stay, thank you for your feedback we appreciate it.

8/10 – Goed

Chantale

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love the location. Will stay therr again.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Lindsey

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Shawn, NAS

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My family and I have been staying at your hotel for many years and everytime we are in the Ft. Lauderdale area. It js safe, clean, convenience and we consider the hotel a home away from home.

4/10 – Matig

Dandre

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen
I stayed for 3 days and unfortunately I was close to the pool and the basketball court, i couldn’t sleep for the noise and that made me not enjoy. The rooms can use a lil updating as the furnitures appear old. The location was close to everything I needed
3 nachten verbleven in november 2023
Reactie van Froint Desk op 21 nov 2023
Thank you for taking the time to let us know how we are doing as a hotel. I do apologize about the noise as it should be doe by 10pm daily. Housekeeping has also been informed about the room.

10/10 – Uitstekend

Tischka, Nassau

1 nacht verbleven in oktober 2023
Reactie van Front Desk op 21 nov 2023
Thank you for taking the time to fill out our survey.

8/10 – Goed

Patricia

2 nachten verbleven in november 2023