Een buitenzwembad, parasols bij het zwembad en ligstoelen
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Beoordelingen van GALLERYone- A DoubleTree Suites by Hilton Hotel

4 out of 5
GALLERYone- A DoubleTree Suites by Hilton Hotel
2670 E Sunrise Blvd, Fort Lauderdale, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 366 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 163 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 102 van 1001 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Leon

Reisde met partner
Positief: Voorzieningen
Clean staff was very friendly and helpful i had a wonderful time there
3 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 25 mei 2024
Dear Leon;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

8/10 – Goed

Nadine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goid location
5 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 25 mei 2024
Dear Nadine;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Uitstekend

Chester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 21 mei 2024
Dear Chester;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

8/10 – Goed

Marjolaine, Rigaud

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 18 mei 2024
Dear Marjolaine;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Uitstekend

Amber

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for out of town guests to easily get around on their own during the day and enjoy all the wares has to offer!
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 16 mei 2024
Dear Amber;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Uitstekend

Ronald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed day before cruise.
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 16 mei 2024
Dear Ronald;We thank you for your kind words and are happy to learn that you stay before your cruise with us exceeded your expectations. We hope that you have a wonderful time on your cruise, and we are always here to assist when needed, until next time!

6/10 – Redelijk

Dominique

Reisde met een groep
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is beautiful, the amenities were awesome. We were celebrating Mother's Day weekend. We were excited as we booked this trip and room months in advance. Upon arrival it was beautiful , the hotel is beautiful and conveniently located for the activities we had planned for the weekend to celebrate being autism moms and finally getting a vacation. The staff at check in was amazing, after a long day and travel, we arrived late as we informed them I would. They told me how i had the last room of my calibur and when booking it i knew it was and was excited. We head up to the room and upon entering the smell of mold and mildew is overwhelming. We head right down to complain immediately. We are informed now that the hotel is booked up for the night, and we may just need to air the room out and could look into being moved tomorrow morning, we left and allowed the room to air out as we enjoyed the pool, hot tub, and bar marina side downstairs for hours. We returned and the odor was a little better as it had aired out but with my asthma as soon as we closed the balcony doors, the aroma became sickening and thick. I again complained. Now we realized that we are in the room the air doesn't work 👀 the sliding door on the left is stuck , no phonesdegrees and 75 at night, that's the only reason we survived, anywho with the complaint a man comes and sprays the carpet with odorban or some chemical that's supposed to dissolve the mold and mildew smell
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 14 mei 2024
Dear Dominique;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 – Goed

Hande

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Almost excellent except for the very noisy air conditioning unit in our suite...
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 14 mei 2024
Dear Hande;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Uitstekend

Whitney

Positief: Staat van de accommodatie en faciliteiten
The hotel was great and perfect for our weekend Staycation and Festivities.
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 14 mei 2024
Dear Whitney;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

8/10 – Goed

Kimberley

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a great location. Walking distance to the beach (about 6 minutes), restaurants, Publix & liquor store (across the street), and next door to the Galleria Mall (which also had restaurants). The Water Taxi also stops at this property (Stop #7). I can't comment on their restaurant (The Vue) because we didn't eat there.
4 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 14 mei 2024
Dear Kimberley;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

6/10 – Redelijk

Melvin

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
the area was great for shopping and dining. the bathroom was dirty with mold in the shower
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 mei 2024
Dear Melvin;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience.

2/10 – Ontzettend slecht

Eric

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 mei 2024
Dear Eric;Thank you so much for taking the time to share your experience about your recent stay at our hotel. We want to extend our sincerest apologies for falling short on your expectations. We did everything possible to address your concerns that you brought to us, and we do take this seriously. We are always aiming for 5/5 experience, and we hope you will consider staying with us in the future.

4/10 – Matig

Astrid, Reston

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We have stayed in this hotel many times but the property need some renovation. The walls in the bathroom had mold stains. The fabric of 2 of the dining room chairs was torn. The kitchen cabinet door did not close. In general the rooms need some work done. Our last day we got bugs in the shower. The hotel is well located and the staff are great but our room experience this time was horrible! I hope they start renovating the rooms soon.
5 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 mei 2024
Dear Astrid;Thank you for taking the time to share your experience about your recent stay at our hotel. We take these surveys very seriously, they are reviewed on a daily basis by our Leadership team.If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and we will take your comments under consideration as we continually work to improve our guest experience. Our goal is always to create 10/10 experiences and we would like to apologize that we fell short this visit. We hope you will consider staying with us in the future.

10/10 – Uitstekend

Ahmed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very nice environment.. Wonderful hotel
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 mei 2024
Dear Ahmed;Thank you so much for your kind words, we are ecstatic to learn that you had a grand time here at the GalleryOne. We are well known for our prime location; we are always here whenever you return!See you soon!

2/10 – Ontzettend slecht

Donald

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uncooperative staff
3 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 3 mei 2024
Dead Donald;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.

2/10 – Ontzettend slecht

Elizabeth

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to the beach. Shopping
3 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 2 mei 2024
Dear Elizabeth;We thank you for your review and we are disappointed that we did not meet your expectations during your stay with us. We will surely take your feedback into consideration and review internally to action all areas of concerns.We hope you will consider staying with us in the future and until then, take care!

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot, walkable to beach area and cool view over intercostal water channel! Enjoyed our stay
4 nachten verbleven in december 2023
Reactie van GalleryOne A Doubletree Suite by Hilton op 29 apr 2024
Dear Mitchell;We thank you for your kind review, as we are happy to hear that you enjoyed your stay. It is great to hear that our view of the intracoastal was to your liking and exceeded your expectations. We look forward to serving you and your family in the near future!Sincerely,

8/10 – Goed

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
The property is beautiful and in a nice location close to the beach. The rooms are nice and large but when you look closer there are little things that make is seem like they cut corners. My room had a light switch that was kind of sticking out and our washroom sink was plugged so water would pool easily. There were chips and stains on the walls like it was painted quickly. The place is still decent and ok value if you are willing to look past all the many little cosmetic things that need repair. This is also a valet only place so make sure you factor in the additional nightly valet fees to your expenses.
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 28 apr 2024
Dear Michael;We thank you so much for your kind review. We are elated to learn that you had a grand time, we will surely use your feedback and address all areas of opportunity. We do hope we get to see you again and until then, take care.Sincerely,

10/10 – Uitstekend

David Cary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer Service fantastic, shouts out to Tomas and Rodrigo at the outside bar and Max at front desk. Minor issue with bathroom; however was upgraded to a 2 bed suite. 2nd trip in 2 years and will be back. Thank you.
4 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 26 apr 2024
Dear David;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Joanne, Medina

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed this property! The manager Rafael was very kind and enjoyed talking with him! Hope to stay again soon!
3 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 26 apr 2024
Dear Joanne;PromoterWe are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Valeria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and nice
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 21 apr 2024
Dear Valerie;We thank you for your wonderful review and we are happy to learn that you enjoyed your stay with us and we were able to exceed your expectations. We take pride in always ensuring that we meet the cleanliness standards with each of our guests arrival, we will certainly share your feedback to our wonderful housekeeping team. Until next time, do take care!Sincerely,

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the property. Rooms are very big.
1 nacht verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 21 apr 2024
Dear Francisco;We thank you for your kind words and wonderful review. We are elated to hear that we exceed your expectations and that you had a grand time. We look forward to seeing you soon and providing you with great hospitality.Sincerely,

10/10 – Uitstekend

Amos

Very nice
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 21 apr 2024
Dear Amos;We thank you for staying with us and are elated to hear that you had a wonderful stay, as we do aim to exceed your expectations time after time. We hope that you will visit us again soon, until then take care!Sincerely,

10/10 – Uitstekend

Keri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is one of my favorite hotels. It's so close to the beach and restaurants. You can easily walk to different places. I also love that there are balcony rooms right on the intracoastal.
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 15 apr 2024
Dear Keri;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 15 apr 2024
Dear David;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Marie-Reney

Positief: Personeel en service, staat van de accommodatie en faciliteiten
This is my 3rd time at the hotel love it. The area is perfect ,shopping mall ,the beach and dining all at walking distance. The only thing is that the batbroom could have been cleaned better. I will be back
4 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 7 apr 2024
Dear Marie-Reney;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Jo-Anne, Delta

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Close to cafe, Starbucks grocery store galleria mall for shopping. High and medium priced restaurants. On canal to watch people and their various watercraft go by
3 nachten verbleven in april 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 apr 2024
Dear Jo-Anne;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 apr 2024
Dear Sarah;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 – Matig

Jennifer

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Close walk to the mall, beach and restaurants.
2 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 28 mrt 2024
Dear Jennifer;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Matig

Tamonica

Reisde met familie
I had a “ not so good - I won’t be back” stay. Housekeeping came into my room unannounced and wasn’t able to understand English. I was locked out of my room twice w/ a key. Hotel was very accommodating to ensuring that my stay as a guest was taken care of. Refrigerator/ Freezer leaked on the floor my entire stay. Sofa was dirty. Remote control was dirtier. Guest in room next door blasted loud music for 2 nights. I’ll never be back.
4 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 28 mrt 2024
Dear Tamonica;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Matig

Olga

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms very run down for the price. Needs some renovations/updates. Don’t expect to get the room you order through Expedia.
3 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 28 mrt 2024
Dear Olga;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Uitstekend

valerie t., Absecon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
well taken care of
2 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 27 mrt 2024
Dear Valerie;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 – Matig

Donna, Calgary

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awful service. Only gave us one key card for a family of four (including 2 teens). Cards are needed to access elevator and we were on the 10th floor. They gave me a second after I begged but that was it. Very disruptive to our vacation time. If they can’t figure keys out, I don’t have any confidence in the rest of their management. Never again.
2 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 27 mrt 2024
Dear Donna;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay regarding the key cards. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Uitstekend

Alketa

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 27 mrt 2024
Dear Alketa;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Goed

Anna Sarah La

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
5 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 22 mrt 2024
Dear Anna;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located, close to shopping, walk to the beach. Water taxi stop right out front. Great pool, outside bar and weekend music
3 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 20 mrt 2024
Dear Helen;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Adriana

1 nacht verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 6 apr 2024
Dear Adriana;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Cindy, Sherwood Park

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location. The water taxi stop is a great addition. Excellent little cafe nearby.
1 nacht verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 15 mrt 2024
Dear Cindy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 – Redelijk

Francisco

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service
Hotel is a bit out dated, front desk staff at the time of check in was not the friendliest, did not received room service during my stay.
2 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 11 mrt 2024
Dear Francisco;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Matig

Jonathan

Positief: Personeel en service
Negatief: Netheid
Room could be cleaner
4 nachten verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 11 mrt 2024
Dear Jonathan;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Uitstekend

TRENT

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check-in and check-out was entirely too long.
1 nacht verbleven in maart 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 9 mrt 2024
Dear Trent;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We will certainly address our check in and check out process to bridge any gaps during your stay. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Troy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! great outdoor bar area with water taxi. good food at restaurant.
1 nacht verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 4 mrt 2024
Dear Troy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Goed

Ken

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great location to the mall, water taxi and beach!
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 2 mrt 2024
Dear Ken;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

2/10 – Ontzettend slecht

Monique

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel rooms are filthy and there was a smell of mold that made me sick after 2 days of staying there
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Monique;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

6/10 – Redelijk

Ottó

Reisde met familie
Negatief: Personeel en service
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Otto;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

6/10 – Redelijk

Mark

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Mark:Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. Sincerely,

8/10 – Goed

Doris

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the convenient area where you can walk to shopping mall and shopping across the street. I also like the convenience of the hotel restaurant.
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Doris;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Goed

Leola

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Leola;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. Sincerely,

8/10 – Goed

manuella, dollard des ormeaux

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Manuella;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Uitstekend

Altagracia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All was well, friendly staff, clean and freshly painted rooms.
1 nacht verbleven in februari 2024
Reactie van GalleryOne A Doubletree Suite by Hilton op 1 mrt 2024
Dear Altagracia;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,