Vind je ideale hotel in Florence

'I have stayed there several times. Every stay has been good'

'In town for the Kentucky Derby and Belterra Casino Resort was only 55 minutes from Churchill Downs. Room had nice view of Ohio River!'

'Very comfortable stay.'

'Fantastic historic place. Comfy bed, lovely clawfoot bath, cheerful kind owner. Nothing super fancy, just a sweet place to stay for a good price with beautiful view of the river in charming town'

'Be prepared they don't really have any shampoo or conditioners or I don't think they have any wash rags very limited no coffee in the room kind of minimum'

'It was a good time to stay there.'

'Breakfast was not well managed. Coffee in short supply. Ran out of plastic ware.'

'Nice'

'They were under construction. The part that was finished was nice. The amenities were not available. You had to go to the hotel across the parking lot to use the amenities. Breakfast was really good. Had a nice area outside furniture with a fire pit. The side door was not locked the whole time which we felt could be a security concern.'

'I was bitten by bedbugs and personally observed them in the room. Due to the infestation, I had to leave the hotel in the middle of the night. Although the inn refunded my stay, I continue to suffer from allergic reactions caused by the bites. My greatest concern is that I may have unknowingly transported bedbugs to my home, resulting in additional stress, inconvenience, and potential expenses. It ruined our family trip.'

'There was electrical tape holding the thermostat in the room in place and the tub faucet was loose at the base from the wall of the shower. Both were fully functional but could not have been missed by housekeeping or any inspection at all. The luggage cart we used had a wheel loose. 5 star experience if these minor repairs were attended to.'

'Clean room. Very nice breakfast. Family, friendly, and staff was very kind.'

'This hotel was beautiful and convenient to everything. The staff was very helpful and we appreciated the extra care taken to keep guests comfortable. We particularly enjoyed the breakfast selection. This will be our choice for every visit. Just plain excellent!!'

'This place was a joke my air-conditioned was leaking anti freeze called told them the guy at front desk was rude I asked for a different room he said they was booked up the next day we paid for 2 he lied my daughter and them went to office to get plastic wear and cups and the guy was on phone said they had 8 rooms available then housekeeping was very persistent she called asked if I needed housekeeping I said no I have kids sleeping 20 minutes later she came beating on the door I opened it she...

'There was only one vending machine. None with snacks. The coffee was undrinkable. I was disappointed.'

'Beautiful hotel! It was very busy so the pool was a no go for us. Loved the set up of the bedrooms. Popcorn wasn’t good-no salt or butter but breakfast was great! Wish staff told us light dinner was free. Definitely would stay there again regardless now that we know :)'

'Room looked clean but everything was sticky (all furniture, and even carpet!) and there was trash in corners and in between furniture. Thermostat was set on 68 - I turned it up to 76 and 5 hours later it was 71 degrees - I turned it OFF and 7 hours later it was 73 degrees...something's not right!'

'Everything smell bad, staff gave us a dirty room that was fron another guest and had to change it. Dirty towels. Every single day of my stay the Lobby had a different smell and not good one either. Every room says "No Smoking" but everything smell like tobacco and maryjane. But over all the coffee was good.'

'The "included" breakfast was not worth $12.00. One ice machine was broken. The other one was out of ice.'

'I have before pictures of us bringing in our things. The room was dirty, bathroom had stuff all in the sink, the toilet had been used and not flushed, the beds weren’t made, and drugs were actively being sold and used in the parking lot. There was nobody on property the two days we were there. Just a computer screen with a teenage boy on it.'