The breakfast was supposed to be included but we were informed on Sunday morning that we had only paid for the room.
The booking confirmation didnât mention the breakfast as well, however, the room has been advertised differently on Expedia website.
Really nice and friendly service, hotel a little dated but some would like that, we only went here as it was the only one available, but would recommend to people who are in the area of portsmouth and need a cozy place to stay
Itâs a budget hotel so the accommodation reflects that. However overall value for money yes. It was a same day short notice booking and was ÂŁ20 cheaper than any other nearby hotel. I left feeling it had been pleasant enough with no complaints. Staff were helpful and friendly.
Basic room and bathroom in need of refurbishment. Ideally located on Main Street. Not much to offer from the kitchen for evening meals but traditional breakfast was good.
This place is cheap and clean, but very limited by it's historical architecture which meant the single room I stayed in had a shared communal shower and separate bathroom. Probably suffering staff shortages due to the Covid pandemic, but I thought there would be a breakfast - when I went downstairs all the kitchens were closed.
Unfortunately due the lockdown associated with Covid-19 this Pub/Hotel was nothing like the images and description on Hotels.com or its own website. We couldn't fault the small band of staff on duty who attended to our every need. The place needed a good clean and the rooms needed redecorating and the furniture renewing. There was no wifi or in room TV and the soap, shampoo and shower gel were multi use and therefore not Covid-19 secure having been purchased from ALDI!
Arrived at 3pm to check in. There were problems with the room. Curtain rail needed to be refitted, and TV not working. Had to wait 1 hour for the to fix curtain rail, before we could use the room. No wardrobe or anywhere to hang clothes. Room no 5 is above bar, so the noise from the bar was very loud and did not go quiet until gone 11.30pm. Not ideal if you want an early night. Curtain fell off window next morning.
Was only opened the week we arrived after lock down. Just needs some TLC by the new owners and maybe better judged in a couple of months. Chef couldnât do more for us and did a great fish and chips.
When we arrived there was no one there to welcome us I had to phone the manager who texted me a code to operate the door, then the smell hit me ,a filthy flight of stairs, a maze of filthy corridors
The room was tiny with a double and single bed squashed in,the pillows were filthy as was the tiny bathroom
We did not stay we walked straight back out
We then had to find another hotel which cost us ÂŁ350
This was supposed to be a special trip as I had been ill lately
It was heartbreaking
And I cannot get hold of anyone to get my money back
This hotel needs to be reported to the health inspector as it is not fit to be stayed in
I did not take photographs as I could not get out quick enough because it was stinking
How you can even have this hotel on your books I do not know
You should be ashamed
Sadly disappointing! I knew I had booked a basic no frills single room with shared facilities but the bed linen was unironed and not even tucked in.
There was a TV in the room, but there was no mains lead or aerial and the remote (the wrong one) had no batteries. When informed to the proprietor she did bring alead, find a remote but the aerial was a mobile thing balanced in the window so the picture (?) was unwatchable.
Although May, the weather was cold, and upon asking about heating she informed me the system was down, but she did bring an electric heater - a shame I had to ask.
I think this also affected the hot water supply as the shower was cold.
Breakfast was acceptable - tea/coffee (1 mug) Full english (available) and slice of toast - no cereal, fruit or fruit juice.
Sadly the place, although appearing Olde Worlde, lacked any atmosphere. It struck me that it was obvioulsy a great place in its day but some "Guru" had wine bar'd it and ruined it!
Very old pub hotel in need of updating. Too many cobwebs!
Paying on arrival meant too late to choose alternative. No en-suite . Small shower in corridor. Building work in progress making everywhere dusty in lounges.