Hôtel près de Everest Museum (Darjeeling)

« The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill. »

« The ONLY property in Darjeeling with luxury rooms having balcony facing the majestic Kanchenjunga. The hotel is 100% Vegetarian but there are so many landmark N Veg options at stone throw that this is not an impediment. Restuarant is serving amazing food along with daily live singing by local talents. Darjeeling station where all the Toy Train (heritage steam engine driven trains) start for joy ride is 1 min away from hotel. »

« It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended »

« Hotel is nice but check if your has a view. If not, avoid it because its very expensive and not benefit »

« It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. »

« Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out. »

« Pauvre et froid l'accueil. Le buffet pour le déjeuner n'offrait que peu de choix. Pas de yaourt par exemple. Le service était confus- l'anglais pas compréhensible de certains employés est-il responsable? J'ai dû demander une tasse de thé à 5 reprises avant qu'on ne m'explique que c'était la faute de la cuisine s'il n'y en avait pas de prêt...Or nous n'étions qu'une poignée de clients attablés. Le service WiFi était pratiquement inexistant- je n'ai pas réussi à envoyer un seul message à partir...

« Well maintained. Good customer service. »

« Great property and very spacious rooms. The Manager Mr Sahil was extremely courteous and helpful addressing all our requirements. Great location! »

« Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. »

« Amazing staff, especially as we were delayed and checked in very late Sujel the restaurant manager finishing his shift, spoke exceptional english and signed us in Also Swikirti on reception who gave us advice on places to visit »

« Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. »

« ALL OVER GOOD »

« It is very close to shopping center and trail.The only downside are stairs..steep stairs.Person needs to be physically fit to stay in this hotel »

« Family suite is worth it. So much spacious and also the view is decent. »

« Das Personal ist sehr freundlich und hilfsbereit das Essen sehr lecker. Wir haben uns gut aufgehoben und wohl gefühlt »

« The staff are lovely and helpful and hotel is quite nice. Its location is also very central. The hotel room was quite cold, however, due to gaps between the windows and the window frame. The hotel offers heaters but these are reasonably pricey. I was able to manage in November but I suspect it would be miserable in December and January. Also the hot water supply was inadequate. It took 20-25 mins to heat up and I found that I had to turn up the heat every minute to keep it reasonably warm. »

« Great value for money. Small hotel with 4 rooms. Personal service. Great view of Kanchenjunga and Sleeping Buddha from balcony. Clean room, bed, sheets and bathroom. Heated bed was great. Woollen pillow cover was a nice touch. Ranjit provides good service and will make you tea and a nice breakfast. Difficult to find the hotel but call in advance and they'll send Ranjit to pick you up. »

« Hôtel bien placé, à une rue de la rue commerçante; personnel vraiment très attentionné et sympathique; On a pu avoir deux chambres communicantes (pour 4 personnes) mais aucun chauffage dans les chambres, on a dormi tout habillé ! Aucun wifi dans les chambres, il faut descendre dans le lobby, où il fait très froid car la porte d'entrée reste ouverte. Petit déjeuner indien. »