Dear Patrick,Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate.We appreciate your candid feedback that we have taken on board and we are sorry for the inconvenience caused to you during the stay due to shortfalls in our facility that impacted your seamless experience during your stay. I can assure you that we will address with our operation team if we can receive more details on the issues you had during your stayWe appreciate you choosing to stay at The Johnstown Estate Hotel & Spa. Hope to see you again soon,

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate.We appreciate your candid feedback that we have taken on board and we are sorry for the inconvenience caused to you during the stay due to shortfalls in our facility that impacted your seamless experience during your stay. I can assure you that this has been addressed with our Accommodation and Leisure management team so that we have preventive measures put in place to avoid such issues in the future.We appreciate you choosing to stay at The Johnstown Estate Hotel & Spa. Hope to see you again soon,

Dear Martina,Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate.We appreciate your candid feedback that we have taken on board and we are sorry for the inconvenience caused to you during the stay due to shortfalls in our facility that impacted your seamless experience during your stay. I can assure you that this has been addressed with our operation team. We appreciate you choosing to stay at The Johnstown Estate Hotel & Spa. Hope to see you again soon,

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.With Kindest Regards

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.With Kindest Regards

Thank you for taking the time to give us your opinion through the online review, all guest feedback is extremely important to us because it is only through such constructive information from our guests that we can assess and continuously improve the service standards that we strive for at the Johnstown Estate. We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We look forward to welcoming you back soon.With Kindest Regards

Dear Peter,Thank you very much for choosing to stay at the Johnstown Estate hotel and spa during your recent visit.We thank you for your compliments of our team members and the product, I have taken note of your constructuve feedback on the leisure centre for future consideration.We look forward to welcoming you back

Dear Denise,Thank you very much for choosing to stay at The Johnstown Estate and Spa during your recent visit.We are delighted to hear that you had a wonderful time a the hotel and enjoyed the facilities that we have in offer. We appreciate you taking the time to give us your feedback and we look forward to welcoming you back in the near future.

Dear Brenda,Thank you very much for choosing to stay at The Johnstown Estate and Spa during your recent visit.We are delighted to hear that you had a wonderful time a the hotel and enjoyed the facilities that we have in offer. We appreciate you taking the time to give us your feedback and we look forward to welcoming you back in the near future.

Dear John,Thank you very much for choosing to stay at The Johnstown Estate and Spa during your recent visit.We are delighted to hear that you had a wonderful time a the hotel and enjoyed the facilities that we have in offer. We appreciate you taking the time to give us your feedback and we look forward to welcoming you back in the near future.

Dear Nicola,Thank you very much for choosing to stay at the Johnstown Estate Hotel and Spa during your recent visit.we are extremely sorry for any inconvenience caused to you during your stay. kindly let us know if there was anything we could have done better to enhance your accomodation at the hotel.Once again thank you for your feedback and we look forward to welcoming you back.

Dear Kevin,Thank you very much for choosing to stay at the Johnstown Estate Hotel and Spa during your recent visit.We thank you for your comments and look forward to welcoming you back in the future.Regards

Thank you for taking the time to give us your opinion through the online review. All guest feedback are extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.Please accept our sincere apologies for any inconvenience caused to you during you stay at the hotelWe appreciate you choosing to stay at The Johnstown Estate Hotel & Spa. Looking forward to seeing you again

Thank you for taking the time to give us your opinion through the online review. All guest feedback are extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We appreciate you choosing to stay at The Johnstown Estate Hotel & Spa.

Thank you for taking the time to give us your opinion through the online review. All guest feedback are extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.We appreciate you choosing to stay at The Johnstown Estate Hotel & Spa. Looking forward to seeing you again

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. I have taken note of you feedback and we will look into options that will assist guest with transfers.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you. We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are extremely sorry to hear that you did not have a enjoyable time at the hotel due to the noise disturbance, please be rest assured that the issue is resolved.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are extremely sorry to hear that you did not have a enjoyable time at the hotel due to the low rating, therefore i would appreciate if you let us know if there was anything specific that we could have done better.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us. It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate. We strive for consistency and are constantly looking for new ways to make each guest's stay memorable. Could you please provide us with additional information so that we can better understand where we fell short of your expectations, and how we can better serve you during your next stay. That feedback would be very beneficial to us.We look forward to hearing from you. We hope to have another opportunity to make amends,

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We have taken note of all the details highlighted by you and have dessiminated it to our food and beverage operation team.We thank you for choosing to stay at the Johnstown Estate during your recent visit.

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your opinion through the online review, All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for filling out the Survey Questionnaire. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for filling out the Survey Questionnaire. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your valuable feedback. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your valuable feedback. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your valuable feedback. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for taking the time to give us your valuable feedback. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for your feedback, It is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We have taken note of your rating, hence we would be more than happy to hear more details of your experience so that we can review our areas of concerns and ensure that measures are put in place to avoid such recurrences in the near future.We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for taking the time to give us your valuable feedback. All guest feedback is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that your positive comments on the location and the food & beverage quality however I have taken note of all your comments on each area highlighted in your review, this have been shared with our department heads so that we can analyse it in detail and ensure necessary measures are put in place including trainings . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences that we strive to acheive and are proud off as a team.We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soonWith kindest Regards

Thank you for your feedback It is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.We are delighted to hear that you enjoyed your stay with us . It is our goal to make our guests feel at home and well-cared for by our team, resulting in exceptional experiences - and I am glad that we were able to do so for you .We appreciate your choosing to stay at The Johnstown Estate Hotel & Spa and hope to see you again soon

Thank you for your feedback, It is extremely important to us because it is only through such constructive information from our guests that we are able to assess and continuously improve the service standards that we strive for at the Johnstown Estate.I am concerned to see your have rated us very low on your stay, therefore would appreciate if you could let us know if there was anything specific we could have done better to ensure that you have a wonderful time at the hotel.