Hotels in de buurt van Emerald Queen Casino (Tacoma)

'I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would be a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star...

'Room was clean and parking was easy. The breakfast was okay, my waffle came out underdone and the juice was broken. We tried the bar/restaurant. The menu was inaccurate regarding what drinks were actually available and the food was mediocre. The water and ice throughout the building had a foul taste to it and needs to be filtered. '

'Clean but a bit dated. '

'Good service and food for breakfast and dinner.'

'Great hotel, will stay again'

'Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software?'

'Nice clean hotel'

'Wifi too weak in our room.'

'Simple with supplies to cook in room if needed very helpful staff'

'The room was okay cleanliness wise but the sheet had a burn hole, there was hair stuck to the shower wall, the toilet paper was half gone and rerolled poorly. The AC/Heater needed a new filter it also didn't want to heat up until we set it to almost 80. The seal around it was coming off letting air and small critters from outside in. The water was either scalding hot or ice cold there was no in between. There were 2 sets of pillows. 1 set was completely deflated and the 2nd was big and puffy and...

'The staff was nice and understanding helping me out when needed. '

'The environment is a cool and relaxing place'

'Staff was amazing…room was clean, cozy with whimsical decor. Bed was super comfy. Had an amazing breakfast in the lobby restaurant. Was in the perfect location to walk the glass bridge and visit the glass museum. Lemay car museum super close as well. '

'The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

'Breakfast had a good variety with some healthy choices. The breakfast staff were polite but were complaining about guests in Spanish. The pool and hot tub were overcrowded and loud. We weren't able to enjoy time in there. The room was clean. Overall was a good place to stay'

'It was very nice but renovations going on so it was hard to get it from one place to another. The staff was semi nice and the place wasn’t that clean, but it was manageable.'

'Great choice. Nice big room. Liked the breakfast buffet. Free parking. Good rate.'

'Great place!'

'Location is just steps from a shopping mall'