We "tried" to stay at this property for the week of Spring Break and spent almost 5 hours driving to the house, only to find that beach nourishment was occurring and blocking any access from the rental property to the beach - also, the view was completely ruined. The utility guys were still out working on a Saturday and they let us know that their bulldozers/trailers/pipes were going to be there for the upcoming 3 weeks. Obviously, we had booked an oceanfront property and were extremely disappointed when it was not possible to access the beach from our property. We called the rental agency (thank goodness we arrived before 5pm!) and they maintained that they had no knowledge of the nourishment schedule, but a quick google search shows the schedule for all to see online. It would have been nice to have been forewarned that this would have been something that would have impacted our trip ahead of time because we never would have taken such a risk. Our family simply got back in the car and drove home immediately. We requested a complete refund, which they did honor, but it was our family who was inconvenienced and when we asked what else they could do for us they explained that everything else was booked with the exception of a trailer on the beach. Additionally, they made no offer to provide us with a property at a discount at a future time or take into account our lost time or gas. It was just a total waste of time and energy, not to mention a let down for our family. We only spent 10 minutes inside the property and it looked great, but there are a lot of stairs - as others have written. Also, be advised that the other half of the duplex is currently under renovation. They explained that it is not being rented out at this time, but it is handled by a different agency and could be rented during a future stay. That would definitely make me think twice about renting this property again because that was something that I did not initially understand. Australian Gold is the property only located on the left.
