Vakantie en citytrip naar Ellingham

Kamer is gedateerd maar prima schoon verblijf voor dit geld. Personeel is zeer behulpzaam en vriendelijk.

If I could give 0 I would. The staff was lack of ampathy to our family. We have 4 kids and 5 adults waiting 30 mins for the room. The staff wasn't willing to take us to the room. She was very lazy and provided impossible service to families. We booked 3 rooms, and she told us the Deluxe room is a Junior room. I told her I needed more duvets for the kids, and she said, "Not sure about it. " When she found it, we had to carry it by ourselves. I also carried a duvet from the main building to the annex building in the rain. Frankly, I would say the hotel is just ok: smell, not clean, horribly warm. But the biggest problem is reception.

Visited with my husband and young children and we all enjoyed our stay very much! We felt safe and comfortable. The breakfast was amazing. Thank you!

Good location