Hôtel Quartier Historique d'Elgin, Elgin

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« The desk staff was friendly & helpful. Forgot something in the room… called when we got home. They found it & are holding it until a relative living nearby can pick it up. »

« the cleanliness and staff great. »

« Dreadful hotel. Might have been renovated in 1985. Ugly colors, depressing. Only one person at the front desk was pleasant (tall, thin guy). Stains in tub, elevator interior was chipped and in disrepair, bathroom had 2 Kleenex left in the box when I arrived. (But were replaced when I asked.) Bathroom lighting is horrible. This was the only hotel available in the area I needed. Never again. »

« The hotel is comfortable, nice bed and linens. The shower was not good, drain not very functional and I was always wading in water. The bath was small and shallow, I was very disappointed with that as I enjoy relaxing in the bath while travelling. The whole hotel seemed dated and out of style. I felt a bit I was in a retirement community in Florida in the 1980's. I recommend they do some renovations soon. »

« The staff was great ! »

« The front desk gentleman was very polite also the restaurant was great. »

« Staff are amazing! Made me feel so welcome! Even when my flight got delayed they changed my reservation quickly without needing to change rooms. Room is great! I can cast my apps on the tv and catch up on my favorite shows from my phone. Great location and close to tons of restaurants and 10 minutes from my office. I will definitely stay here again! »

« The room was good & clean breakfast could have more there but still great worth it »

« Hotel was very clean and quiet. Breakfast was excellent, lots of choices. »

« It was very nice. It was very clean. »

« I stayed at the Hampton McHenry for 10 days and had a very good time. The room was clean, large and quiet. Nice pool and small fitness center. I particularly apprieciated the breakfast buffet : good choice or meals and fresh wafers! Free Wifi with above average speed. Coffee available all day in the lobby! »

« The hotel room was perfect, staff were amazing, we did have to leave a day early due to unforseen reasons and I did get the refund for the night! Couldn't ask for a better experience! »

« Very helpful and courageous. »

« Nice room and jacuzzi »

« Great customer service and very clean property I checked in yesterday night here because my first booking at another hotel was deceptive. I left there 5 minutes after checking in. Springhill had a great reception upon my arrival and staff were amazing. Room was spacious and very clean! A happy customer! »

« Check in was fast and friendly. The room was outdated and smelled musty but it was clean and had all the basics. I would stay again »

« Impressed by the kindness of staff. Well appointed rooms. Very pleasant experience. Abdul greeted us like we were his company not guests. Great personality. We dropped a Starbucks bottle as we were leaving and the kind housekeeper took care of the cleanup for us. She insisted, rather than lend us the mop. Really appreciated your staff! »

« Really good »

« Le personnel n’est pas très accueillant et la chambre pas très propre. »