Vacances de El Raval

L’hôtel pourrait être extraordinaire mais… Commençons pas le positif. Hôtel très bien situé, magnifique, moderne, propre. Grande piscine, chaude et restaurant avec de très bon produits. Une fois qu’on a dit ça qu’est ce qui pourrait ternir le tableau ? L’organisation ! Organisation calamiteuses à l’enregistrement malgré un pré-enregistrement. La gestion des ascenseurs, 20 minutes pour pouvoir en prendre un à plusieurs reprises. La gestion du parking… bref un hôtel qui pourrait être génial mais qui gâche l’expérience avec une organisation qui frôle le risible.

Check-in was easy but we were sent to apartment and couldn’t open the key box. Finally called the and they told us how to do it. The apartment door is difficult to unlock but we finally figured it out. Had trouble turning stove and oven on. No instructions! Finally figured that out and the washer too. Would have been nice if Vanessa could have come with for a few instructions and help. The apartment was clean other than the vent in second bedroom. The housekeepers were good weekly. Bed was comfortable and there was plenty of storage and hangers. The couch in living area in need of a good cleaning. One kitchen chair was broken and we had burned out lights in bathroom. They did send someone who left saying he needed a different bulb but never saw him again. Overall we loved the location and would consider Myflats a second chance.