Vind je ideale hotel in El Cedro

'We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

'Our stay at the W Punta Cana was far from ideal. While the property's design is beautiful and fitting of a luxury hotel, our group of ten experienced severe health and hygiene issues. On our last day, five people in our party suffered from severe diarrhea; we strongly suspect that the freshness or quality of the food was compromised. Furthermore, six members of our group broke out in red rashes, and five people sustained numerous bite marks that strongly resemble bedbug bites'

'Release the Club Preference rooms on time and as reserved. Don't delay the check-in process until after 5 pm. Don't provide one bed for two adults and one bed for one child, instead of the booked two double beds for three adults. After all, it is an adults only resort.'

'This was an excellent resort. The property had everything for everybody. The pools were beautiful with a great shallow kiddie pool with lots of attractions. Lots of restaurants with varied cuisine. Only drawback it was hard to get reservations. The staff were all very customer focused and helpful. We had a medical issue and there was a full time doctor. I would highly recommend it.'

'Very clean rooms and bonus the hotel is almos new less than 2 years The staff is always nice The pool area is very clean but and this is a huge but there’s almost no umbrellas in the pool area which is really needed The beach area is the same almost no umbrellas but at least you have all the Palmeras for shade They should invest a little more in putting more shade in the pool The food is good and there’s a lot of options to choose My teenagers had a great time I loved that they had sports...

'Room was not clean on arrival just bedding was changed still had old room service dishes inside. For being a fairly new property it was in very poor shape. Railings broken, lights broken, and paint peeling in general areas. This is the 5th dreams location I’ve been to and the only one I would never recommend. Was not very busy while we were there and service was still just ok not good or fast. Buffet very small and not a lot of variety. Pool was good and clean and beach was very nice, lots of...