Dear Liliana,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us. I am sorry to hear that you did not like the mattress, however I am glad that the problem was fixed for you.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Anonymous, Thank you for taking the time to leave us with your feedback. I am very sorry to see that you experienced complications with the temperature in the bathroom and the plumbing. I hope this did not hinder your visit too much and that you were able to enjoy the beautiful city that is Edinburgh. I hope we can have you back for another stay. Best regards, Dale MacPhee General Manager

Dear guest, Thank you for choosing to stay with us during your recent visit to Edinburgh. I am thrilled by your comments regarding the ambience of our hotel, our central location, our Brasserie De Luxe and the service you received from my team. I will be sure to share your comments with them. Your comments in regards to the carpets are appreciated and I will be reviewing this with the relevant team. I trust you travelled home safely and we hope to be able to welcome you back again soon. Best regards, Dale MacPhee General Manager

Dear Dirk, Thank you for choosing us on your recent visit to the city. I am sorry that you were less than satisfied with your room and I hope that we can welcome you back soon in a different one more suited to your needs. Best regards, Dale MacPhee General Manager

Dear Ashley,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,

Dear Marielle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to write your feedback on Expedia.I am thrilled to see that you had an enjoyable stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us.Our castle views are indeed breath-taking, it is one of our favourite features of the hotel. comfort of our luxury facilities that we offered.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear Bridget,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 Expedia.I am thrilled to see that you had a fantastic stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear Phancy,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 on Expedia.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

Dear Chris,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon.Kind regards,

Dear Gareth,I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

Dear Jean,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! Although I am sorry to hear about the damp smell in your room. "The Caley" is a A-level Heritage listed building hence conservation regulations and heritage preservation guidelines must be followed to ensure that any modifications, including double glazing, maintain the building's authentic character and comply with conservation standards. We do look for opportunities to make updates where and when possible and will share your feedback with the Hotel Management as we look at opportunities to improve as we move forward.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear Sorrelle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 10.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,Ria Anne Lucas-Herald

Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian. The photos are amazing!I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.We do have vanity kit available and I'm sorry if we have missed to offer this to you.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,

Dear Hunter,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,

Dear Alison,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us a perfect 10.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear Vivien,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Vincent,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am saddened to hear that we are unable to locate your lost property. We treat all our guest queries of high importance and I am sorry to hear that you are disappointed.Rest assured that I have passed on your comments to the management team at housekeeping.They should be in contact with you as soon as they can.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

Dear Simon,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us a perfect 10.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate any feedback that you can provide us and our team will be thrilled to hear you felt cared for and valued during your stay with us.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,

Dear Richard,Thank you very much for rating us a perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,

Dear Carlos,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Karen,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies.I trust you have had a safe onward journey and I hope I can welcome you back again soon.

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Lisa,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Steve,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Stefanie,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Guest,Thank you for taking the time to complete our survey following your stay with us, as a Hilton Honors member we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us, however I am sorry to hear that you experienced issues with the water temperature. Please rest assured that your comments have been passed onto the hotel management team, as we are not in the habit of disappointing our guests. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Dear Jorge,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you did not enjoy you room experience. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.

Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Salima,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.

Dear Olga,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Howard,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Dear Deborah,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you found the hotel run down and over priced. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.